Consumers have filed a total of 35 complaints for Discovery models.
ONE MONTH AFTER PURCHASING MY Land Rover Discovery I NOTICED THERE WAS A LAG TIME WHEN TRYING TO ACCELERATE WHEN MAKING A TURN. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT SHOULD BE RESOLVED BY UPDATING THE SYSTEM. THEY UPDATED IT BUT IT CONTINUED TO HAVE THE LAG ISSUE SO I COMPLAINED AGAIN AND THEY SAID IT?S THE NATURE OF THE CAR. I TOLD THEM THIS WAS VERY DANGEROUS AND THEY CLAIM THEY HAVEN?T RECEIVED ENOUGH COMPLAINTS TO SAY IT?S AN ISSUE WITH CAR. I ALSO HAVE HAD OTHER ELECTRICAL PROBLEMS SUCH AS THE NAVIGATION SCREEN GOING BLANK WHILE DRIVING OR NOT COMING ON AT ALL AND ALSO MY REMOTE KEY FOBS DO NOT WORK ALL THE TIME. EVEN WITH THE REMOTES IN MY HAND NEAR THE CONSOLE THE CAR WILL SAY THEY ARE NOT DETECTED. I BROUGHT IT BACK TO THE DEALER AND THEY SAID THEY WERE FINE. TODAY, I RECEIVED A RECALL FROM LAND ROVER STATING THERE ARE VARIOUS ELECTRICAL ISSUES WITH CAR WHERE THE VEHICLE COULD CUT OUT WHILE IN MOTION AND MAY LOSE ALL ELECTRICAL POWER. I CALLED THE DEALERSHIP TO FIND OUT THEY ARE BOOKED OUT FOR 3 WEEKS SO I WILL HAVE TO CONTINUE TO DRIVE THIS UNSAFE CAR. I THINK IT?S VERY IRRESPONSIBLE OF LAND ROVER TO PUT OWNERS IN A POSITION TO CONTINUE TO DRIVE A VERY UNSAFE CAR. THESE CARS SHOULD BE TAKEN OFF THE ROAD.
The key fob is consistently has issues with starting the vehicle. Key will not unlock doors when touching the handle. Vehicle will not start when parked. This is unsafe because i have been stranded in public places in the cold and the vehicle would not start. The dealership was actually no assistance. Changing batters did not work. Reprogramming keys did not work. They promised to order a new key fob, and then they said it was backordered. I felt like this is a lie. They have strung me along with no resolution. I have provided four service records to show the amount of times the vehicle was taken into the dealership about the vehicle not starting from key fob not being recognized.
TL* THE CONTACT OWNS A 2017 Land Rover Discovery. THE CONTACT STATED THAT THE VEHICLE DIAL FOR PARK OR DRIVE GET STUCK. THE CONTACT STATED THAT SHE HAD TO TURN THE VEHICLE OFF THEN ON FOR THE DIAL TO GO INTO PARK. THE CONTACT STATED THAT WHEN SHE PULL UP ON THE DIAL SOME TIME IT WOULD MOVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
I purchased a 2019 land rover on october 3,2020. I noticed entire dashboard including seats windshield rear view mirror is filled with water. I have a dual sunroof, i do not see or feel any leaks. Carmax neither landrover have assisi or found problem. The vehicle was stationary
THERE IS A VERY SERIOUS ISSUE IN LANDROVER Discovery 2017 THAT ABRUPTLY SHUTS DOWN THE ENGINE FOR NO APPARENT REASON. ON NOV 20TH, 2020 MY WIFE WAS TRAVELLING TO PITTSBURGH PA ON ROUTE 76 PA TURNPIKE. NEAR BRADFORDFORD, PA THE ENGINE SUDDENLY SHUT ITSELF DOWN WITHOUT ANY PRE-WARNING. THE CAR STALLED WITH NO ABILITY OR AMPLE TIME FOR HER TO STEER TO THE SHOULDER. UNTIL HIGHWAY PATROL ARRIVED, SHE WAS COMPLETELY LEFT IN A HELPLESS AND LIFE THREATENING SITUATION. ANY BIG TRUCK COULD'VE EASILY REAR ENDED HER AND KILLED HER. HIGHWAY PATROL AND TURNPIKE AUTHORITY SERVICE PERSONNEL ARRIVED ONSITE, INSPECTED THE CAR BUT DID NOT FIND ANY APPARENT ISSUE. WITHOUT ANYTHING DONE ON THE CAR, AFTER 15 MINS OR SO THE ENGINE STARTED NORMALLY AS IF NOTHING HAPPENED.
Nov 16 2019 i bought i was on road on florida and suddenly all lights come on dash board i took near car dealer he check with code reader and every thing ok i drove back to dayton,ohio sitting at dealerand i had same problem and my vehicle is their almost 9 ( weeks ) and i not fixed yet i try to call corporate office try to talk to them i am not getting resonse from them looks like my car is not fixeble looks like it is a lemon so please can you try out what is wrong thank you
TL* THE CONTACT OWNS A 2017 Land Rover Discovery. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE PASSENGER?S SIDE REAR DOOR UNLATCHED WHILE HIS DAUGHTER WAS SEATED IN REAR PASSENGER SEAT. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND ATTEMPTED TO CLOSE THE DOOR HOWEVER, THE DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TOWED TO LAND ROVER DENVER (6160 S BROADWAY, LITTLETON, CO 80121) WHERE THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS 34,000.*DT*DT
THERE'S A WATER-PROOFING DEFECT WITH THE Discovery LAND ROVER (AT LEAST 2017-2019). I PREVIOUSLY PURCHASED NEW A 2017 DISCOVERY NEW, AND WATER ENTERED FROM THE ROOF AND WINDSHIELD AND THE DEALER REPLACED IT WITH A 2019. SAME ISSUE IS OCCURRING - WITH RAIN WATER ENTERING FROM WINDSHIELD AND ROOF AND FLOODING INTERIOR OF CAR. APPEARS TO BE A DEFECT IN MANUFACTURING THAT CAUSES SAFETY ISSUES AS WATER IS LITERALLY DRIPPING ON THE DRIVER AND FRONT INTERIOR WHILE I DRIVE THE CAR.
Bought car last may, 2019, and within four months was back and forth to the dealership for repairs. Water got inside my vehicle from the front windshield with water everywhere inside, including the dashboard, screen and main console. Dealership said it was from the window recalls, but mine never was recalled. They said the seals where faulty. Faulty engine o2 sensor (three faulty codes) right when i was driving back from my windshield repair. Turned around and dropped car back off. Camera system fault message was on the screen. They claim nothing was wrong. This was after water got into my car. Basically, i'm just waiting for the next thing to happen with my car with so much water getting inside the cabin and main console area. Dealership said they can do nothing about it as everything is working now. Vehicle was sitting outside when water got inside. When other items happened, i was driving. These happened on june of 2019, september of 2019 and november 0f 2019.
TL* THE CONTACT OWNS A 2017 Land Rover Discovery. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE DOOR WAS OPENED AND THE CONTACT NOTICED WATER INSIDE THE CAB. THE CONTACT STATED THAT THE WATER ENTERED FROM THE SEAL OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER ANAHEIM HILLS LOCATED AT 5401 E LA PALMA AVE, ANAHEIM, CA 92807, AND THE DEALER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000.
The back left passenger door opened while the vehicle was in motion and when i stopped the vehicle and tried to close the door it would not shut, it would spring open and not latch. This has happened twice now. The first time it occurred one month ago and i took the car to the dealer and they claimed there was no recall and they alleged to have done a reset which they understood would solve the safety issue. Yesterday, approximately one month later, it occurred again. I was driving on a main roadway with many cars around me and i noticed the door was ajar and in risk of hitting the cars driving by me. I immediately slowed down and pulled to the side of the road and tried to close the door and it would not latch close. Both times this has happened i was driving at moderate speed, at around 35 mph, on main roadways with many other cars around me, so it was difficult to immediately pull over and avoid damage and harm. Yesterday, when i pulled to the side of the road, i called the dealer and they told me they would send a towing truck. After waiting 2 hours on side of road, my husband came and taped the door shut so that i could drive it to the dealer. When we arrived at the dealer the service supervisor came out and viewed it and saw it for himself and experimented with the fact that the door would not close, no matter what effort was made. The dealer is in possession of the car now, apparently checking what the issue is and to then find a solution. However, i have no confidence that they will in fact solve this safety issue because it has already happened one time and they said they fixed it and it occurred again one month later. This is a very serious safety issue because i have young children who sit in the back seat and also other people/vehicles could be affected by a door flying open while a car is in motion in a public road.
2017 Land Rover Discovery HSE, MAJOR WATER LEAK FROM THE UPPER CORNER, PASSENGER SIDE OF THE CAR. THE LEAK HAPPENS WHEN IT RAINS OR SNOWS (BOTH STANDING STILL OR IN MOTION). THE WATER SO FAR HAS TOUCHED THE A-PILLAR AIRBAG, THE SAFETY CAMERAS ON THE WINDSHIELD AND OTHER ELECTRICAL WIRING. ADDITIONALLY THE WATER FINDS ITS WAY TO THE CARPETING ON THE FLOOR. IN ONE OCCASION TODAY (1/8/2020) WATER SPILLED INTO MY HEAD FROM RIGHT ABOVE THE REAR-VIEW MIRROR WHILE I WAS TAKING AN EXIT RAMP. THIS GOT ME DISTRACTED FOR A COUPLE OF SECONDS, ALMOST RUNNING OFF THE ROAD. LAND ROVER IS AWARE OF THE ISSUE, HOWEVER THEY WAIT FOR THE CUSTOMER TO REPORT THE PROBLEM BEFORE THEY DO ANYTHING ABOUT IT. IT SEEMS THAT THE OWNERS HAVE BEEN EXPERIENCING THIS ISSUE AS EARLY AS LATE 2017 (BASED ON INTERNET BLOGS). IT ALSO SEEMS THAT THERE IS A FLAW WITH THE EARLY PRODUCTION MODELS, REQUIRING LAND ROVER TO REPLACE THE ENTIRE WINDSHIELD TO RESOLVE THE ISSUE, HOWEVER AFTER OVER 50 DAYS OF REPORTING THE ISSUE, LAND ROVER HAS FAILED TO PROVIDE THE REPLACEMENT PART. AS A CONSUMER I BELIEVE THIS IS A MAJOR SAFETY ISSUE, MAINLY BECAUSE IT CAN CAUSE ELECTRICAL SHORTAGE WITH SAFETY COMPONENTS, IN ADDITION TO DISTRACTING THE DRIVER DUE TO UNEXPECTED WATER DROP WHILE OPERATING THE CAR.
While traveling or standing still the vehicle leaks rainwater from the entire top front windshield. Depending on how hard and how much rain is falling will depend on how much water leaks and accumulates inside into the interior vehicle cabin. I have found several inches in cup holders after a long rainstorm. The dealer advised they have had several complaints on this particular make/model. Advise they will replace seam located on top of the windshield. The part on order, still waiting for the dealer to call. This is a safety hazard which impairs drivers visibility during inclement weather, causes unnecessary distraction and a possible electrical hazard.
UPON STAYING IN THE MOUNTAINS OF NORTH CAROLINA AND ENTERING THE CAR ONE MORNING AFTER A RAIN STORM, AND WHILE STILL RAINING IN THAT MORNING, WATER HAD BEEN AND CONTINUED TO, LEAK IN THROUGH THE TOP PASSENGER SIDE OF THE WINDOW SHIELD. THIS RESULTED IN A SUBSTANTIAL AMOUNT OF WATER ON THE HEADLINER, FLOORING, AND DASH BOARD. VEHICLE HAS REMAINED WITH DEALERSHIP SINCE 11/29 FOR REPAIRS AND PART REPLACEMENT. PER DEALERSHIP, THE FAULTY WINDOW SHIELD IS A KNOWN AND COMMON PROBLEM IN THE NEW DiscoveryS YET HAS NOT BEEN RECALLED. AS AN ATTORNEY AND AN OWNER OF A 2018 DISCOVERY, I HAVE ESCALATED TO JAGUAR LANDROVER CORPORATE. I HAVE A VIDEO AND PHOTOS AVAILABLE HOWEVER I BELIEVE THE VIDEO IS TOO LARGE TO UPLOAD. POSSIBLE DAMAGE TO ELECTRICAL AND/OR LONG TERM DAMAGE AND LOSS OF VALUE IS UNKNOWN.
TL* THE CONTACT OWNS A 2019 Land Rover Discovery. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND/OR FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE AND COOLANT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAND ROVER CARLSBAD (5550 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 494-5600) WHERE IT WAS DIAGNOSED THAT THE FUEL IGNITION AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8000662736. THE CONTACT REQUESTED THE MANUFACTURER BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS 6,000.
Let me start, by saying this happened 2 months ago, in monterrey n. L mexico. I was pulling out of my driveway the car felt like it turned off and it pulled to the right and i crashed hitting two cars. Sent it to range rover and they stated the power steering box was damaged and i asked them about any recall the said no thier hadn? T been. I need my car fixed can you help please. Mexico doesn? T want to do this under warranty. Claim that warranty is only for canada and us. I could have killed people and this would have been on your company i need my problem look at.
I was driving on main road at the speed limit (45 mph). I had slowed down as i observed a car pulling out ahead of me onto the road. As i gave my vehicle gas in order to get back up to speed, i felt a pause in the engine and then the car completely lost power- the engine stopped, the red battery icon appeared on the dash, and message appeared on the screen with the heading "special program suspended" or something to that effect-- i had no time to read that message as i had to steer my car as far to the right as i was able to. I tried to restart the vehicle, it would not start and the message disappeared-- i had no chance to read it as i was on a busy and heavy traveled road and had to ensure i was safely pulled over. Unknown at this time as to what caused this malfunction. This created an unsafe condition as the car lost power with no forewarning. I am lucky that it did not happen on the highway on which i travel most of the time. I contacted land rover roadside assistance and the car was put on a flatbed and brought to the dealer.
First three days before 5/14/2019 the seatbelts lights were on and off, and on may14/2019 i was on my way to work the car just stop in the middle of the road. .. The break were locked.
WE OWN A LAND ROVER DISCOVERY 2018. WHEN DRIVING THE 2018 Land Rover Discovery THERE IS A SIGNIFICANT LAG IN THE THROTTLE SPOT ON THE TIME YOU PUSH THE GAS PEDAL TO THE TIME THE CAR RECOGNIZES THAT INPUT AND BEGINS TO MOVE. SOMETIMES THE LAG IS UP TO TWO SECONDS. THIS HAS ALMOST CAUSED A COUPLE OF ACCIDENTS AS YOU PUSH ON THE GAS EXPECTING THE CAR TO MOVE AND IT DOESN?T MOVE AND THEN SURGES UNEXPECTEDLY AFTER THE LONG LAG. THIS HAS BEEN REPORTED TO LAND ROVER FOR SOMETIME, SINCE BEFORE LAST SUMMER 2018 YET THEY DONE NOTHING TO FIX IT YET. THE LAND ROVER DEALERSHIP SAYS TO CONTACT LAND ROVER CORPORATE. LAND ROVER CORPORATE SAYS TO CONTACT THE DEALERSHIP. NO ONE HAS ANY IDEA WHEN IT WILL BE FIXED AND THE DEALERSHIP ACKNOWLEDGES THAT LAND ROVER CORPORATE HAS KNOWN ABOUT IT FOR QUITE SOME TIME. THEY ALSO STATED IT IS A PROBLEM IN THE LAND ROVER MODEL, THE RANGE ROVER, AS WELL. COULD SOMEONE AT NHSTA PLEASE OPEN AN INQUIRY BEFORE ANYONE GETS SERIOUSLY HURT OR WORSE AS LAND ROVER DOESN?T SEEM TO BE IN A HURRY TO RESOLVE IT. SOME ONE IS GOING TO GET HURT OR WORSE, IF THEY HAVEN?T ALREADY.
When attempting to make evasive maneuvers during normal driving there is a very significant delay after stepping on the accelerator. This is an intermittent problem and seems to happen when slowing down and then trying to accelerate. This has already almost resulted in 2 accidents. This has been reported to the dealer and i was advised there was nothing wrong. The service manager informed me in person there have been many complaints about this, but that the company has not been forthcoming with a remedy.