Land Rover LR4 Complaints

Land Rover LR4 Complaints
  • 15 Complaints
  • 1 Crashes
  • 2 Fires
  • 4 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 15 complaints for LR4 models.

Recent Complaints

Parts: SEAT BELTS
  • Date of Incident: Dec-31, 2019
  • Date complaint filed: 00:00 Dec-31, 2019

Had surgery on leg so was sitting in backseat behind the passenger seat. I was sitting sideways to keep my leg elevated. When we arrived at our cabin and the car was parked.... I spun around to normal seating position to remove the seat belt and get out of the car. However, the seat belt tensioner kept getting tighter and tighter with each movement i made. I was thinking this is crazy.. This can't be happening.. It has to eventually release the tension. It did not. It kept getting tighter until i was pinned into the door jamb with it strangling me around my neck. My partner helped pull it down off my neck while i held the seatbelt from tightening further. He then ran into the cabin and grabbed a pair of scissors to cut me out. I am a 220 lb fit shape 6'-2" tall male.

Parts: FUEL/PROPULSION SYSTEM
  • Date of Incident: Aug-19, 2019
  • Date complaint filed: 13:18 Sep-12, 2019

Gas tank dust cover cracked, leaking frank fuel over the tank, onto vehicle components and onto the floor with associated fumes. Vehicle leaked fuel while stationary in the garage, leaking fumes into the house. Vehicle was taken to land rover for repairs. Repair team noted this is a known issue and the cover was re-designed. I was charged approximately $800 for the part and labor. This is a known issue with this make and model.

Parts: STEERINGENGINEELECTRONIC STABILITY CONTROL
  • Date of Incident: Jun-24, 2019
  • Date complaint filed: 13:02 Jun-26, 2019

MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.

Parts: ENGINEELECTRICAL SYSTEM
  • Date of Incident: May-17, 2019
  • Date complaint filed: 00:00 May-20, 2019

TL* THE CONTACT OWNS A 2016 Land Rover LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.

Parts: UNKNOWN OR OTHERSERVICE BRAKESELECTRONIC STABILITY CONTROL
  • Date of Incident: Jul-13, 2018
  • Date complaint filed: 16:00 Jul-14, 2018

While driving with my family on the highway, the following alerts started to display: charging syatem fault; abs fault; stability control not available; emergency brake assist not available; transmission fault. The car then suddenly drop the speed from about 45 mph to about 10 mph, causing a near miss with the cars behing us. The engine started to shake and vibrate and sound rough. I was able to pull over before the engine quit at all, and then the message "low battery, please start engine" appeared. Tried to re-start but there was no reaction on the car.

Parts: UNKNOWN OR OTHERSERVICE BRAKES
  • Date of Incident: Apr-08, 2018
  • Date complaint filed: 00:00 Apr-08, 2018

Car was running, but in park (parking brake off). I went to the back to get something out (i was dropping something off at a neighbor's) and the back tailgate wouldn't open. Went back, opened door and pressed unlock button on door. Still wouldn't open (which i realize now probably is because the car wasnt actually in park). I thought it was because the car was on, so i reached in to press button to turn it off. Car began quickly rolling back down the driveway. I jumped in and pressed the brake, fortunately no injury, but very scary. Strange, because usually when you turn it off it puts itself into park if you havent turned the dial to do it yourself. Could have been very bad, and so thankful no one was hurt.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jan-10, 2018
  • Date complaint filed: 14:28 Jan-10, 2018

WIRING HARNESS OF TWO YEAR OLD Land Rover LR4 LIKELY CONSTRUCTED OF SOY WIRES. RODENTS ARE ATTRACTED TO THE WIRES AND EAT THEM REGULARLY. THIS CAUSES REDUCED SAFETY THROUGH A COMPROMISED ELECTRICAL SYSTEM. MANUFACTURER AND DEALER REFUSES TO RECALL VEHICLES AND RE-INSTALL WITH APPROPRIATE AND SAFE WIRING. FURTHER, BOTH MANUFACTURER AND DEALER PUSH COST OF REPAIR ($1200) TO CONSUMER AND WILL NOT HONOR WARRANTY. CONSTRUCTING A WIRING HARNESS OUT OF MATERIALS ATTRACTIVE TO RODENTS APPEARS TO THIS ENGINEER TO BE A CLEAR DESIGN DEFECT THAT PUTS DRIVERS, PASSENGERS AND THE GENERAL PUBLIC AT RISK. WOULD LIKE TO SEE MANUFACTURER RECALL VEHICLES WITH RODENT COMPROMISED WIRING AND REPLACE WITH NEW, RODENT RESISTANT WIRING. THIS IS COMMON PROBLEM KNOWN TO ALL MANUFACTURERS. THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST VARIOUS MANUFACTURERS. LAND ROVER KNOWS, OR SHOULD KNOW, THE DANGER OF THIS TYPE OF WIRING. THIS PROBLEM APPEARED IN MY VEHICLE DURING NORMAL USE AND NORMAL STORAGE IN A SUBURBAN DRIVEWAY. I DO NOT TRAIN, BREED, WORK TO ATTRACT, OR DO RESEARCH WITH RODENTS.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-22, 2017
  • Date complaint filed: 19:19 Nov-28, 2017

On two separate occasions within six months of each other in july and then november of 2017 a small pebble hitting the windshield while driving on the expressway caused an instant shattering crack throughout the windshield. This was not a divot or nick but a shattering crack in each case. This was also not some large object that hit the windshield but standard type of minor debris that flew up from the road. I reported the incident to land rover north america who said they would take no action and advised me to notify the appropriate government authority on the nature of the unsafe product defect that i had experienced which i am now doing. I have never had such an incident occur in more than 40 years of operating automobiles and believe the nature of the construction of the windshield on this car is flawed to handle normal driving conditions.

Parts: ELECTRICAL SYSTEMAIR BAGS
  • Date of Incident: Apr-24, 2017
  • Date complaint filed: 11:48 Aug-30, 2017

THE LR4 LANDROVER 2015 19 SEPARATE ELECTRONIC SYSTEM FAILURES OCCURRED DURING AN ACCIDENT THAT OCCURRED RECENTLY (APRIL 2017).BELOW ARE A HANDFUL OF THE ISSUES AND ATTACHED IS THE LANDROVER REPORT FOR REFERENCE. IN SHORT, LAND ROVER OF SUDBURY SOLD A VEHICLE WITH THESE ISSUES, SERVICED THE VEHICLE PRIOR TO THE ACCIDENT AND STILL NEVER ALERTED MYSELF TO THESE POTENTIALLY FATAL ISSUES. ISSUES - ANTILOCK BRAKES - HIGH SPEED CAN AND LOST COMMUNICATION WITH STEERING ANGLE SENSOR MODULE - LOST COMMUNICATION WITH ABS CONTROL MODULE - ENGINE FAIL - LOST COMMUNICATION WITH TRANSFER CASE CONTROL MODULE - LOST COMMUNICATION WITH ABS CONTROL MODULE - INVALID DATA RECEIVED FROM TRANSMISSION, RESTRAINTS AND BODY CONTROL MODULES - AIRBAGS DID NOT DEPLOY WHEN ACCIDENT OCCURRED - WAS HIT IN THE REAR POST 20MPH - LOST COMMUNICATION WITH VEHICLE DYNAMICS CONTROL MODULE - CRASH EVENT STORAGE - FULL AND LOCKED THE CAR WAS AT A FULL STOP / STOP SIGN WHEN STRUCK. THE ISSUES MENTIONED ABOVE IS PART OF THE REPORT PROVIDED BY HERB CHAMBERS DIAGNOSTIC SERVICES CENTER.

Parts: UNKNOWN OR OTHERELECTRICAL SYSTEM
  • Date of Incident: Jun-15, 2017
  • Date complaint filed: 13:21 Jul-10, 2017

Body electrical: hatch failed to stay open and struck my head causing a concussion on 06/15/2017. According to land rover annapolis maryland, there is no recall for this issue. Issue documented as follows by land rover annapolis, md: rear hatch struts weak, repair: replace both rear hatch struts and check alignment of hinges and striker.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Dec-12, 2016
  • Date complaint filed: 00:00 Dec-22, 2016

TL* THE CONTACT OWNS A 2015 Land Rover LR4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V614000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Oct-19, 2016
  • Date complaint filed: 00:00 Dec-12, 2016

I HAD A 2011 Land Rover LR4 WITH MAJOR ISSUES THE CAR WAS TAKEN BACK BY THE DEALERSHIP ONLY A YEAR AND A HALF AFTER PURCHASE, DUE TO LEMON LAW. THE DEALERSHIP REPLACED THE CAR WITH A 2016 LR4 DUE TO THE MANY AND CONTINUED ISSUES. ONLY 6 MONTHS AFTER GETTING THE NEW LR4 THE CAR RANDOMLY CAUGHT FIRE IN THE SCHOOL PARKING LOT WHILE STATIONARY. THE CAR WAS OUT OF SERVICE FOR OVER THREE WEEKS AND AFTER ONLY A FEW DAYS OF GETTING THE CAR BACK THE PARTS THAT WERE REPLACED BY THE SERVICE DEPARTMENT ARE NOT WORKING PROPERLY. I AM AFRAID THE CAR MAY CATCH FIRE AGAIN. I AM CONCERNED THE CAR IS STILL A FIRE HAZARD AND THE SAFELY OF THE CAR OVERALL, BEING 5 MONTHS PREGNANT WITH TWO SMALL CHILDREN DO NOT FEEL SAFE DRIVING IT. THE DEALERSHIP CANNOT LOOK AT THE CAR FOR MORE THAN 2 WEEKS AND SO I WILL BE WITHOUT A CAR UNTIL THEN AND UNTIL A DIAGNOSIS AND REPAIR CAN BE DONE. I HAVE ADDRESSED THESE MAJOR SAFELY CONCERNS WITH LAND ROVER CORPORATE BUT GET NOWHERE. I HAVE LET THEM KNOW THAT AT THIS POINT THE RISK IS TOO GREAT TO CONTINUE WITH THE CAR AND THEY NEED TO TAKE THE CAR BACK, I AM NOT ASKING TO BE COMPENSATED FOR THE MANY MANY INCONVENIENCES I HAVE EXPERIENCED OVER THE PAST 2 AND A HALF YEARS, BUT THAT I JUST NEED TO BE IN A CAR THAT IS SAFE FOR ME AND MY FAMILY AND THAT IS NOT A LAND ROVER PRODUCT! ANY HELP YOU COULD OFFER WOULD BE APPRECIATED! REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Parts: UNKNOWN OR OTHERENGINEELECTRICAL SYSTEM
  • Date of Incident: Jul-11, 2016
  • Date complaint filed: 09:55 Jul-20, 2016

Car went completely dead while driving, total loss of all power, then would not start. Happened several times then was towed to a dealer, they do not know what is wrong. Car was 2 days old, 1200 miles

Parts: SERVICE BRAKESENGINE
  • Date of Incident: Jan-06, 2016
  • Date complaint filed: 11:59 Jan-28, 2016

See attached

Parts: ENGINE
  • Date of Incident: Jan-16, 2015
  • Date complaint filed: 00:00 Mar-24, 2015

APPROXIMATELY ONE MONTH AND 900 MILES INTO DRIVING MY NEW LR4, THE CHECK ENGINE LIGHT CAME ON, AND I COULD HEAR A LOUD FAN RUNNING. I CALLED THE DEALER AND WAS INFORMED IT WAS LIKELY A MINOR FAULT IN THE GAS TANK CAP AND TO STOP BY FOR THE ERROR CODE TO BE CHECKED AT MY CONVENIENCE. WHEN I VISITED THE DEALER, THE CODE INDICATED A COOLANT TEMPERATURE ISSUE. THE SERVICE ADVISOR CLEARED THE CODE AND SAID THAT THE FAULT WAS LIKELY JUST THE VEHICLE "BREAKING IN" AND TO RETURN IF THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. ABOUT ONE MONTH AND ANOTHER 900 MILES LATER, THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME, AFTER KEEPING THE CAR FOR A WEEK TO DIAGNOSE THE PROBLEM, THE DEALER INFORMED ME THAT THERE WAS A DEFECT AFFECTING ALL NEW LR4'S. APPARENTLY, THE THERMOSTAT WAS DESIGNED IN SUCH A WAY THAT REQUIRES THREE WIRES, AND ONLY TWO WIRES ARE ACTUALLY FED TO THAT COMPONENT. AS A RESULT, THE VEHICLE DETECTS THE ENGINE OVERHEATING WHEN IT IS ACTUALLY RUNNING NORMALLY. THE DEALER SAID THAT NO FIX CURRENTLY EXISTS, BUT THEY WERE EXPECTING ONE IN THE NEXT COUPLE OF WEEKS. THE DEALER OFFERED TO BUY THE VEHICLE BACK FROM ME. THE DEALER SAID HE HAD NO OTHER LR4'S TO OFFER ME SINCE THE ENTIRE INVENTORY OF NEW LR4'S HAVE THE SAME DESIGN DEFECT AND A RECALL WOULD BE ISSUED. FOR THE TIME BEING, I CHOSE TO KEEP THE VEHICLE, BUT TWO WEEKS HAVE PASSED, AND THERE IS STILL NO WORD ON THE STATUS OF THE REPAIR. *TR

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