Lexus STRUCTURE Complaints

Lexus STRUCTURE Complaints
    • 5 Complaints
    • 1 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 5 complaints related to Lexus STRUCTURE.


    Recent Complaints

    2019 Lexus RX350
    • Date of Incident: Mar-15, 2019
    • Date complaint filed: 00:00 Mar-18, 2019

    Tl* the contact owns a 2019 lexus rx350. When it rained, water entered the vehicle and caused the park assist system to malfunction. The instrument panel illuminated as if the vehicle was about to rear end the preceding vehicle and the "lexus park assist not available" indicator illuminated. The vehicle was taken to lexus of greenville (864-551-2359, located at 2660 laurens rd, greenville, sc 29607) where it was diagnosed that there was a design flaw. The manufacturer was made aware of the failure and had twenty-four hours to call the contact back. The vehicle was not repaired. The contact traded in a 2018 model for the current vehicle due to the same failure. The failure mileage was 980.

    Parts: STRUCTURE
    • Date of Incident: Aug-01, 2018
    • Date complaint filed: 00:00 Dec-10, 2018

    2018 lexus gs350. Consumer writes in regards to mold found in passenger cabin. *ld consumer sent additional correspondence. *ld *js

    2018 Lexus LS500
    Parts: STRUCTURE
    • Date of Incident: Sep-16, 2018
    • Date complaint filed: 00:00 Oct-09, 2018

    2018 ls 500. Consumer writes with regard to poor design features and high repair cost for vehicle. *as no answer required, nhtsa cc'd on complaint. *ea *js *js

    2017 Lexus RX350
    • Date of Incident: Jan-05, 2017
    • Date complaint filed: 00:00 Jan-03, 2018

    Tl* the contact owns a 2017 lexus rx350. While driving, the instrument panel turned red and went blank. The contact heard three beeps and the instrument panel turned black. There were no warning indicators illuminated prior to the failure. The failure occurred numerous times in the past year. The vehicle was taken to lexus of watertown (330 arsenal st, watertown, ma 02472), but could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was 12,100. The consumer stated the seat heater,floor vents, cup holder, and the rear speakers did not properly operate. The display between the tachometer and speedometer was blank. *js

    2016 Lexus IS 250
    • Date of Incident: Aug-13, 2016
    • Date complaint filed: 00:00 Sep-06, 2016

    I have been on a 3 year wait list for lexus to replace my dash and door panels among other recalls i live in louisiana my car is now totaled i live in gonzales la and lost everything due to the flood it really upsets me knowing that not only my lexus parts were melting on myself and my child i also have a latex allergy now i get book value for a car and that's one less vehicle lexus has to fix i should be given the value of the replacement parts driving a unsafe vehicle with so many defects i have contacted im insurance company and was told to contact lexus ha i've tried that before but i've paid for a vehicle that melted on me and my disabled child for years this is wrong on so many levels and the latest airbag recall but to lexus i am just another number so do i contact a attorney for what's rightfully owed to me by lexus? Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr

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