2018 Lincoln MKX - UNKNOWN OR OTHER Failure Complaint (#b09e71)

2018 Lincoln MKX

  • Date of Incident: Dec-31, 2018
  • Date complaint filed: Mar-01, 2024
  • Failed components: UNKNOWN OR OTHER

Subject: Urgent Health Risk Due to Mold in Lincoln MKX & Additional Considerations I'm submitting a formal complaint regarding our Lincoln MKX, purchased in 2018 with an extended warranty valid through 2026. A significant water leak has resulted in extensive mold and mildew buildup, posing severe health risks, particularly to my immunocompromised wife. Despite minimal use of the vehicle, exacerbated by reduced mobility during the COVID-19 pandemic declared by the WHO on March 11, 2020, we've discovered this longstanding issue, indicating it likely existed since purchase. The remediation process requires complete removal of the contaminated carpeting and padding, thorough cleaning of the underlying metal, and replacement with new materials to ensure safety. Efforts to resolve this with Ford/Lincoln have been met with inadequate support, not covering the extent of necessary repairs. Attached documentation and photographs outline the severity of the issue, the health implications, and our struggle for a satisfactory response from the manufacturer. We urge the NHTSA to consider these factors and our vehicle's low mileage as evidence of the defect's pre-existence and the pandemic's impact on its delayed detection. Immediate action is necessary to address this safety hazard.

Vehicle VIN Info

VIN Pattern2LMPJ8LP*JB******
Drive TypeAWD/All-Wheel Drive
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
Model Year2018
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Top Speed (MPH)133
Base Price46560
Engine Model2.7L GTDI
Engine ConfigurationV-Shaped
Engine ManufacturerFord
Engine HP335
Engine KW249.809
Engine Displacement (L)2.7
Engine Displacement (CC)2700
Engine Displacement (CI)164.764
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Wheelbase - Short112.2
Brake System TypeHydraulic
Electronic Stability ControlStandard
Blind Spot Monitoring SystemStandard
Lane Keep SystemOptional
Forward Collision WarningOptional
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Plant Company NameOakville Assembly
Plant StateONTARIO
Plant CountryCANADA
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