2018 Lincoln MKZ - UNKNOWN OR OTHER Failure Complaint (#b09d3b)

2018 Lincoln MKZ

  • Date of Incident: Feb-28, 2024
  • Date complaint filed: Feb-28, 2024
  • Failed components: UNKNOWN OR OTHER

Upon driving north on rt. 95 in ga our pan aramaic moonroof unexpectedly exploded. There was no apparent reason. No debris was present and environmental conditions were not extreme. ( sunny day about 72 degrees f). The explosion was very loud and alarming creating a risk of losing control of the vehicle. Bodily injury could have resulted if the moon roof cover was open and chards of glass were shot into the vehicle. We have not contact the manufacturer yet , but plan to. There was absolutely no warning of this. It was sudden, unexpected and explosive. The tempered glass was shattered and glass was missing from all along all 4 sides of the moon roof. Very scary. I assume this is due to a manufacturing defect.

Vehicle VIN Info

VIN Pattern3LN6L5F9*JR******
Drive TypeAWD/All-Wheel Drive
ManufacturerFORD MOTOR COMPANY, MEXICO
MakeLINCOLN
ModelMKZ
Model Year2018
SeriesReserve
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Engine Model2.0L GTDI high w/Premium Fuel
Engine ConfigurationIn-Line
Engine ManufacturerFord
Engine HP240
Engine KW178.968
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Plant CityHERMOSILLO
Plant StateSTATE OF MEXICO
Plant CountryMEXICO
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