Lincoln Continental Complaints

Lincoln Continental Complaints
  • 30 Complaints
  • 1 Crashes
  • 0 Fires
  • 0 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 30 complaints for Continental models.

Recent Complaints

Parts: UNKNOWN OR OTHER
  • Date of Incident: Apr-23, 2021
  • Date complaint filed: 19:23 Apr-25, 2021

Unexplained crack in windshield. Crack appeared without any external object striking the windshield. Temperature was in the 70s and not freezing temperatures all year (living in fresno ca). Not sure when it happened, but i noticed it when the car was parked after driving about 7 miles.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Apr-21, 2021
  • Date complaint filed: 12:57 Apr-23, 2021

This is a company car and i sometimes work from the back seat during my travel to clients as it's large and comfortable. I recently had occasion to meet with a client during inclement weather so we were in the rear of my car for about 30 minutes. After this time i could not release the door locks with the keyless remote, i am partially disabled and had to climb over the front seats to manually release the driver's door! I was trapped and my client was very upset. This is a major safety issue that is unacceptable. All doors - with the exception of the driver's door only open with a solenoid! I am terribly afraid that in the event of accident passengers would be trapped in the vehicle. I am asking the manufacturer to take this vehicle back after approximately one year of use. Note that the doors can be opened from outside when this occurs, just traps passengers inside the car. I can no longer drive this car!

Parts: STRUCTURE
  • Date of Incident: Mar-29, 2021
  • Date complaint filed: 20:18 Mar-30, 2021

While driving driver side door opened and would not close. After a number of times attempting to close the door, it finally did properly close.

Parts: STRUCTUREELECTRICAL SYSTEM
  • Date of Incident: Mar-19, 2021
  • Date complaint filed: 11:49 Mar-19, 2021

The exterior door latches will not open from the outside on the passenger side of the vehicle

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: Mar-03, 2021
  • Date complaint filed: 00:00 Mar-18, 2021

TL* THE CONTACT OWNS A 2017 Lincoln Continental. THE CONTACT STATED THAT THE DRIVER?S AND PASSENGER?S SIDE FRONT AND REAR DOORS FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED AT STEVENS FORD LINCOLN (717 BRIDGE AVE, MILFORD, CT 06460, (203)876-6464). THE CONTACT STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR HAD TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.*DT*JB*DT

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Dec-26, 2020
  • Date complaint filed: 23:42 Dec-28, 2020

December 26 2020, upon attempting to exit the front passenger seat, the door would not open when button depressed to open the door and allow passenger to exit. Door only allowed for exit when opened from the outside handle. Inability to exit vehicle puts lives in danger. Vehicle was parked when incident occurred

Parts: VISIBILITY/WIPER
  • Date of Incident: Aug-14, 2020
  • Date complaint filed: 10:37 Oct-23, 2020

The wiper and washers do not operate as intended. Operation is sporadic. Washers do not respond to the control. They turn on by themselves, usually after starting the car and will empty the washer fluid reservoir. The wipers do not respond to the controls. They too may turn on at anytime on their own. But they do not turn on when you operate the switch to turn them on. These occurrences happen regardless of the car being in park or in gear. After 2 weeks in the dealership, they have been unable to solve the problem and have been replacing various parts, trial and error, to no avail.

Parts: SERVICE BRAKES
  • Date of Incident: Aug-13, 2020
  • Date complaint filed: 12:45 Oct-20, 2020

ON MY 2020 Lincoln Continental THE BRAKE PEDAL IS ABOUT ONE INCH HIGHER THEN THE GAS PEDAL. ON MOST CARS THE BRAKE AND GAS PEDALS ARE EVEN IN HEIGHT. ON THIS CAR WHEN I MOVE MY FOOT TO STOP THE CAR I MUST LIFT MY FOOT. A FEW TIMES THE SIDE OF MY FOOT HAS HIT THE BRAKE PEDAL CAUSING A MOMENTARY DELAY IN STOPPING.

Parts: STRUCTURESTEERING
  • Date of Incident: Sep-14, 2020
  • Date complaint filed: 00:00 Oct-05, 2020

2017 Lincoln Continental. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE HAD A WATER LEAK DAMAGING THE COMPUTER SYSTEM. THIS CAUSED THE VEHICLE TO FAIL WHILE DRIVING. *JS

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Oct-11, 2018
  • Date complaint filed: 00:00 Jun-08, 2020

Random problems with multiple electrical areas; approach lights not coming on, instrument cluster deprograming presets, interior lights, outside mirrors folding when programmed not to do so, interior rear view mirror markedly changing position, hud malfunctioning. Lincoln tells me that i am not driving it enough and the battery is going down. That then makes the computer to malfunction. The latest attempt to remedy this is the installation of a tricle charger. The connection to it hangs out a hole in the grill where i suspect it will beat my bumper to pieces. They now tell me that i must store the fob no less than 50 feet from the car so that the fob talking to the computer will run the battery down. *tr

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: May-11, 2020
  • Date complaint filed: 00:00 May-22, 2020

TL* THE CONTACT?S GRANDMOTHER OWNS A 2017 Lincoln Continental. THE CONTACT STATED THE REAR PASSENGER DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LOCATED AT 1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES) REPAIR WAS NOT COMPLETED IN NOVEMBER OF 2019. THE FAILURE MILEAGE WAS 158,780. *DT*JB

Parts: UNKNOWN OR OTHEREXTERIOR LIGHTINGELECTRICAL SYSTEM
  • Date of Incident: Dec-11, 2018
  • Date complaint filed: 00:00 May-13, 2020

Instrument cluster deprograms itself, interior lighting stopped working, folding exterior mirrors fold themselves without command to do so,rear view mirror changes it setting without command, hud flashes multicolor lights onto windshield viewing area, approach lighting stopped working. Sync3 was programmed to display map on startup but recently came up with different setup. All occurred while vehicle was stationary. Began 12/11/2018 until present. *tr

Parts: UNKNOWN OR OTHERELECTRICAL SYSTEM
  • Date of Incident: Feb-14, 2019
  • Date complaint filed: 12:01 Jan-31, 2020

THE DOORS ON OUR 2017 Lincoln Continental OPEN WHILE DRIVING. WE CALLED THE DEALERSHIP AND THEY SAID THEY CANNOT FIX IT FOR ANOTHER YEAR. IT IS UNSAFE TO DRIVE BECAUSE OF DOORS OPENING AT TIMES AND NOT UNLOCKING AT TIMES TOO. WE CALLED THE DEALERSHIP AS SOON AS WE FOUND OUT THIS PROBLEM LAST YEAR AND THEY JUST TOLD US TO CALL THIS YEAR, SO WE DID - SO BASICALLY WE HAVE TO WAIT 2 YEARS TO GET OUR LINCOLN FIXED? DOORS OPEN WHILE DRIVING. DOORS WILL NOT LATCH WHILE DRIVING OR STATIONARY.

Parts: STRUCTURE
  • Date of Incident: Dec-23, 2019
  • Date complaint filed: 13:42 Jan-15, 2020

Left from driver door will not latch when closed. Recall #19v-077, have taken vehicle to ford dealership in milledgeville about 2 weeks ago, they seem to be having problems getting parts.

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: Feb-11, 2019
  • Date complaint filed: 00:00 Dec-13, 2019

TL* THE CONTACT OWNS A 2018 Lincoln Continental. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED BILL KNIGHT LINCOLN VOLVO AT 918-526-2509 (LOCATED AT 4111 S MEMORIAL DR, TULSA, OK 74145) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Apr-06, 2019
  • Date complaint filed: 10:24 Sep-05, 2019

Door lock issues as they opened and won't close while driving

Parts: UNKNOWN OR OTHERSEATSELECTRONIC STABILITY CONTROL
  • Date of Incident: Apr-25, 2019
  • Date complaint filed: 02:48 Sep-04, 2019

"takata recall", on april 25, i was traveling to atlanta, ga from virginia to attend a conference and stopped to get gas and my driver's door locked me inside the car. I had to use the latch to release the lock. I have contacted dealership about the issue and i have not received any remedy to this issue. My vehicle will not let me set the cruise control on the highway, the wrench light stays lit and i'm worried about what else maybe wrong. I'm afraid to drive my car that i'm paying payments on. It has been almost 5 months and still no remedy.

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: Feb-11, 2019
  • Date complaint filed: 00:00 Aug-08, 2019

TL* THE CONTACT OWNS A 2017 Lincoln Continental. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000(LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RC LACY FORD LINCOLN SUBARU (U.S. 9W, 25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Parts: UNKNOWN OR OTHERELECTRICAL SYSTEM
  • Date of Incident: Mar-31, 2019
  • Date complaint filed: 14:22 Apr-19, 2019

WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR Lincoln Continental. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.

Parts: STRUCTURE
  • Date of Incident: Apr-06, 2019
  • Date complaint filed: 00:00 Apr-06, 2019

Driver's door does not electronically close fully when it is pulled shut, and a message on the instrument panel indicates that the door is not closed. It requires several attempts to ensure that the door remains fully closed and locked.

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