Lincoln MKZ Complaints

Lincoln MKZ Complaints
  • 95 Complaints
  • 11 Crashes
  • 0 Fires
  • 10 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 95 complaints for MKZ models.

Recent Complaints

Parts: STRUCTURE
  • Date of Incident: Apr-01, 2021
  • Date complaint filed: 00:00 May-10, 2021

I SEE PAINT BUBBLE ON MY 2016 MKZ HOOD. IS

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jan-21, 2021
  • Date complaint filed: 00:00 Feb-02, 2021

TL* THE CONTACT OWNS A 2015 Lincoln MKZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER CHARGING THE BATTERY AND STARTING THE VEHICLE, THE VEHICLE DROVE ROUGH AND WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FUTURE FORD LINCOLN OF CONCORD LOCATED AT 2285 DIAMOND BLVD, CONCORD, CA 94520 WHO DIAGNOSED THAT THE ELECTRICAL HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Parts: WHEELSSTRUCTURE
  • Date of Incident: Dec-03, 2020
  • Date complaint filed: 13:32 Dec-22, 2020

Aluminum hood and wheels are corroding and mileage is beyond original factory warranty and not covered under the certified pre-owned warranty. On the hood there are several spots where the paint is bubbling. This is a well-document issue with ford products since they started putting aluminum parts on their vehicles. On the wheels, corrosion is appearing under the top coat. The vehicle has less than 66,000 miles on it. These many not be safety issues, but it is a big problem that ford/lincoln should be helping their customers with.

Parts: STRUCTURE
  • Date of Incident: Dec-04, 2019
  • Date complaint filed: 18:58 Dec-20, 2020

The fuel door latch gets loose and opens by itself. It becomes a safety concern especially on a highway the fuel door might come off. When reviewing this problem we found many ford vehicles has this issue.

Parts: ENGINE
  • Date of Incident: Sep-24, 2020
  • Date complaint filed: 13:53 Nov-17, 2020

MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR LIGHT CAME ON, ONLY STATING IT WAS DUE TO THE CATALYTIC CONVERTER. I HAD TO CALL THEM TWICE TO EVEN GET AN UPDATE ON MY VEHICLE AS NO ONE WOULD CALL ME REGARDING THE ISSUES. WE THEN BROUGHT IT TO THE LOCAL MECHANIC WE USUALLY USE AND THEY STATED THE CAR HAD TWO EMISSION RECALLS/BULLETINS; ONE FOR THE CATALYTIC CONVERTER AND THE SECOND FOR THE POWERTRAIN CONTROL MODULE REPROGRAMMING ( WHICH I HAVE COPIES OF). AFTER TAKING IT BACK TO FORD AUTO NATION PANAMA CITY, THEY STATED THESE TWO RECALLS DID NOT APPLY TO MY VEHICLE AND WOULD NOT HELP US, EVEN AFTER GIVING THEM COPIES OF SUCH PAPERWORK. THEY STATED THAT JUST BECAUSE THE RECALLS/BULLETINS PULLED UP WITH MY VIN NUMBER, IT DID NOT MEAN THOSE WERE APPLICABLE TO MY VEHICLE. SINCE THE INCIDENT WITH FORD AUTO NATION PANAMA CITY, MY VEHICLE HAS BEEN TO THE LOCAL MECHANICS SHOP 3 TIMES FOR REPAIR TO THE OIL PRESSURE SWITCH, 2 DIFFERENT O2 SENSORS (FRONT LEFT AND BACK RIGHT) ALONG WITH CHANGING OUT OF SPARK PLUGS AS THE CORRECT ONES WERE NEVER INSTALLED AND A HUGE GAP WAS FOUND BETWEEN THEM ( I PURCHASED THIS CAR ONE YEAR AGO). THE CODES FOR THE CHECK ENGINE LIGHT ALL THREE TIMES HAVE SHOWN THE O2 SENSORS AND CATALYTIC CONVERTER. I WANT MY CAR REPAIRED PROPERLY AND MY FUNDS REIMBURSED AS THIS WOULD NOT HAVE HAPPENED IF FORD AUTO NATION PANAMA CITY WOULD HAVE REPAIRED MY VEHICLE PROPERLY WHEN WE PROVIDED THEM THE PAPERWORK REGARDING THE EMISSION RECALLS/BULLETINS.

Parts: LANE DEPARTUREELECTRICAL SYSTEM
  • Date of Incident: Nov-01, 2019
  • Date complaint filed: 00:00 Nov-12, 2020

TL* THE CONTACT OWNS A 2018 Lincoln MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER?S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Parts: SEATSAIR BAGS
  • Date of Incident: Oct-09, 2020
  • Date complaint filed: 12:28 Nov-05, 2020

I was stationary behind a car turning left on hwy 154 s in coweta co, ga, when i was hit from behind by another automobile going approximately 50+ mph. The driver who hit me never applied his brakes, which pushed my car into the suv in front of me. The car i was pushed into was shoved 30+ yards down the road. My airbags did not deploy and my driver's side seat broke.

Parts: ELECTRICAL SYSTEMAIR BAGS
  • Date of Incident: Oct-25, 2020
  • Date complaint filed: 16:55 Oct-29, 2020

The problem happening,and again today is that the airbag warning light goes on and the air conditioning stops working and the power windows won't open on passenger side and the radio won't go on and power drivers seat move back and forth on its own while driving!!!! Problems happen both while driving and in stationary position. This has happened oct 25. 2020. I found out ll this after starting the vehicle.

Parts: POWER TRAIN
  • Date of Incident: Sep-15, 2020
  • Date complaint filed: 14:47 Oct-15, 2020

TRANSMISSION MAKES UNUSUALLY LOUD REVVING NOISE WHEN THE GAS ENGINE TAKES OVER FOR THE ELECTRIC MOTOR. IF YOU ARE ON AN ENTRANCE RAMP TO A FREEWAY AND APPLY 1/2 PEDDLE OR MORE TO MERGE ONTO FREEWAY, IT HAS A VERY NOISY REV (TRANS) NOISE. I HAVE BEEN APPRAISING CARS FOR 25YRS IN THE RETAIL AUTO BUSINESS AND I HAVE DRIVEN OTHER MKZ HYBRIDS AND THEY DON'T MAKE AS MUCH NOISE AS THIS CAR MAKES

Parts: SERVICE BRAKES
  • Date of Incident: Sep-04, 2020
  • Date complaint filed: 12:21 Sep-21, 2020

Collision mitigating braking does not engage the brakes. When a truck suddenly cut me off, the audible and visual warning indicate object in the wat but no braking occurs. Brake pedal does not pump up (as it does when the radar cruise control slows the car). Can reproduce by following turning vehicle too closely.

Parts: ENGINE
  • Date of Incident: Aug-25, 2020
  • Date complaint filed: 23:18 Sep-03, 2020

Purchased cpo with 38k miles on it. A week after owning smoke emitted from exhaust, check engine light came on and car was rough to start, idling hard. Car melted strongly of antifreeze but no visible leaks. Lincoln did inspection and says needs a new engine due to coolant leaking into cylinders and pistons failing. Engine is on backorder for two months. This seems to be a known problem. We are extremely unhappy. Haven? T even had the car two weeks before this started happening. We want out of this car!

Parts: POWER TRAIN
  • Date of Incident: Aug-25, 2020
  • Date complaint filed: 13:26 Aug-25, 2020

Shifting from gears 1-2 and 3-4 are hard and/or delayed. Shifting from 1-2 is so hard that you have to stiffen your neck muscles to prevent an uncomfortable head and neck movement. The only time this isn't experienced is with 80% or more throttle applied. The dealer has rebuilt the transmission, replaced solenoid assemblies, etc and the problem comes back. The dealer has looked at it one more time and says they find no issue that lincoln's warranty parameters will allow them to fix.

Parts: SERVICE BRAKES HYDRAULIC LINES/PIPING AND FITTING
  • Date of Incident: Sep-01, 2019
  • Date complaint filed: 00:00 Aug-12, 2020

TL* THE CONTACT OWNS A 2015 Lincoln MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO THE STOP THE VEHICLE, THE PEDAL EXTENDED TO THE FLOOR. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT BRAKE FLUID HAD LEAKED FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER HINES PARK LINCOLN LOCATED AT 40601 ANN ARBOR RD, PLYMOUTH, MI 48170, WHO DIAGNOSED THAT THE BRAKE LINE HAD RUPTURED. THE BRAKE LINE WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 9 MONTHS LATER, THE VEHICLE EXPERIENCED THE SAME FAILURE ON THE FRONT PASSENGER?S SIDE BRAKE LINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000.

Parts: POWER TRAIN
  • Date of Incident: Jul-09, 2020
  • Date complaint filed: 00:43 Jul-16, 2020

PTU (POWER TRANSFER UNIT) KEEPS FAILING INITIALLY LINCOLN STATED IT WASN'T A SERVICEABLE PART. NO DRAIN PLUG PRESENT. IF LEFT UNCHECKED OR SERVICED BY SUCKING OUT THE OIL THAT GETS BURNT BECAUSE OF HEAT FROM THE CATALYTIC CONVERTER, THE TRANSMISSION AND ENGINE WITH ONLY 1 QUART OF 70/140 FUILD IT COULD SEIZE UP AND CAUSE CATASTROPHIC FAILURE THE PTU COULD EITHER BUST OPEN OR LOCK UP CAUSING A SEVERE ACCIDENT AS THE PTU IS JUST THE THE RIGHT OF THE GAS PEDDLE UNDER YOUR FOOT. SIMCE THERE ISN'T A FIX FORM THIS PART IT MUST BE WARRANTIED FOR LIFE FLUID CHANGED ANNUALLY PEOPLE NEED TO KNOW. THEY ATTEMPTED A FIX IN 2018 WITH A WATER JACKET ATTACHED TO THE SIDE I HAVE SEEN PTUS WITH 25,000 MILES ON THEM ALREADY TURNING BLACK. THE OIL IS AN AMBER SEE THROUGH COLOR NEW. THE PTU SITS IN A 5 SIDED BOX COOKING AWAY EVERYTIME YOU DRIVE IT THERE ISN'T EVEN ANY PASSIVE AIRFLOW OVER IT ON 2016 AND 2017 MKZ'S AND FORD FUSIONS AND FORD EXPLORERS ALL HAVING ALL TIME AWD

Parts: SUSPENSIONPOWER TRAIN
  • Date of Incident: Jun-15, 2020
  • Date complaint filed: 00:00 Jun-15, 2020

Jerks hard into second gear and jerks when put in reverse in motion. *tr

Parts: SEAT BELTS
  • Date of Incident: May-28, 2020
  • Date complaint filed: 00:00 Jun-02, 2020

TL* THE CONTACT OWNS A 2016 Lincoln MKZ. THE CONTACT STATED THAT FOR 5-10 MINUTES WHILE ATTEMPTING TO SECURE THE DRIVER?S SIDE FRONT SEAT BELT, SEVERAL ATTEMPTS WERE NEEDED TO SECURELY LATCH THE SEAT BELT. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED DURING THE DAYTIME HOURS BUT NOT AT NIGHT. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577, WHERE THE TECHNICIAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 283,000.

Parts: ENGINE
  • Date of Incident: Mar-01, 2020
  • Date complaint filed: 00:00 May-15, 2020

Started have problems with the heat on the car, took it to the ford dealership and was told the engine needed to be replaced. According to tsb 19-2346 it is a known defect with this model of vehicle and they refuse to pay for repair due it being out of warranty. *tr

Parts: SERVICE BRAKES
  • Date of Incident: Mar-27, 2020
  • Date complaint filed: 17:21 Mar-28, 2020

I just had my state inspection in jan. On 3. 28. 20, i got into the car, started it. I placed the car in reverse, pushed on the brake pedal as i park on a slight incline. I felt a resistance and the pedal went to the floor. The vehicle did stop. Unsure of what happened, i put it in park and i applied the emergency brake. As i was partially in traffic put it in drive to go forward and used the emergency brake again, put it in park. Tried brake pedal again, it pumped to nor malfunctioned position. Thinking it was a system glitch, i tried again. When i pushed the brake this time to place it in reverse, it went to the floor again. Turned car off and exited to look. Saw brake fluid on the ground around the front passenger tire. Called for a flat bed tow. It went to pep boys. They said the front passenger brake hose had bubbled and split. I requested they check all the hoses. The front driver also had a bubble defect. They replaced both. I am thankful it happened as it did because i go down a steep, downhill mountain back road to go home. They made the repairs and checked everything in the system, all else is well. They gave me the hoses because they said for the mileage and age, this should not have happened. Nothing was noted at the time of inspection either, at the same place. I found no recall or bulletin on this. It needs investigating before there is a tragedy.

Parts: SEATS
  • Date of Incident: Mar-18, 2020
  • Date complaint filed: 10:53 Mar-22, 2020

I was driving and smelt burning. My make up mirror was in my front seat. Seems like the sun bounced off the mirror and caught the seat on fire. I was stationary at a redlight.

Parts: STEERING
  • Date of Incident: Jan-25, 2020
  • Date complaint filed: 21:15 Feb-01, 2020

Driving at highway speed in the middle lane during heavy rain. Suddenly the steering became almost rigid. Fortunately we were able to get to the side of the road without incident. The car had recently been recalled and repaired regarding the bolts on the power steering assist module. Obviously there remains an inherent design flaw in the steering assist function, disabling steering capability that could have proven fatal. The steering module has been replaced but we have lost confidence in the vehicle.

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