Maserati Complaints

  • 54 Complaints
  • 6 Crashes
  • 1 Fires
  • 3 Injuries
  • 0 Fatalities
  • A total of 54 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.6%, or 3 of those complaints have caused some degree of injury. 11.1%, or 6 were crash related, and 1.9%, or 1 complaints describe fire-related incidents.

Recent Complaints

Parts: VEHICLE SPEED CONTROLFUEL/PROPULSION SYSTEMELECTRICAL SYSTEM
  • Date of Incident: Nov-21, 2020
  • Date complaint filed: 18:00 Nov-21, 2020

The car unintentionally accelerates. This happened on 3 different occasions. The 1st occurrence happened approximately two weeks after purchasing the vehicle. It? S a 2015 model. I purchased a vehicle in august 2020. The 2nd occurrence happened nov 12 and today nov 21. The 1st time this happened i did some research and it seemed like there was an issue with maseratis floor own floor mats. At the time and prior to knowing this, i had put brand new floor mats of my own in the vehicle completely unaware that this was an oem issue. After this happened the 1st time, i removed my personal floor mats thinking that would solve the issue. The 2nd time this happened, the issue was slight and there were no other cars around me. I thought maybe it was an operator issue using manual shifting perhaps. At any rate i was able to regain control of the 2nd occurrence rather quickly to the point where this was almost unnoticeable. This third time the vehicle completely lost control and i had to depress the break pedal %100 in traffic to regain control of the car. Meanwhile, it would still continue to do the acceleration. The car was screeching and accelerating with me depressing the brake pedal. I pulled off safely on the side of the road with the brake pedal 100% depressed. I threw the vehicle in park and the problem went away. This vehicle doesn? T allow you to shift into neutral while occurring. (unsafe)i don? T think this issue has relevance to the current recall for this model, which is floormat related. When trying to regain control of the vehicle i consciously tried to see if the pedal was stuck and it was not. Also there are no reported recalls for my particular vin so i? M reporting this now. I have since contacted maserati and have a current repair scheduled. At this time, i don? T know if they will do this repair free of charge but will have follow-up details available if need be.

Parts: VEHICLE SPEED CONTROLUNKNOWN OR OTHERELECTRICAL SYSTEM
  • Date of Incident: Jul-24, 2020
  • Date complaint filed: 09:00 Aug-04, 2020

My current vehicle is at the dealership still being worked on for the initial and past issues not corrected. I had to bring my loaner vehicle of same make model and year because the loaner had similar issues to my own vehicle. The vehicle stalled with my wife and child in a busy intersection( in motion) and would not start for over 20 mins. She could not even get the vehicle in neutral to push it out of the way ( vehicle would not allow). I returned the vehicle back ( stalling twice on the way but thankfully it restarted after a 5 min shutoff). Going back to my vehicle still in repair when the technician brought my vehicle inside as it was raining outside the day i returned the loaner they found the rear passenger area of my vehicle under repair just found water infiltration in the inside electrical areas adjacent to battery etc and panels of the vehicle. I always noticed my vehicle always had a musty smell and thought maybe the kids spilled something but could never get it to go away. Aside from shortages from inside water infiltration we are now concerned with mold growth in the fabric and interior body panels now knowing this was an issue. There is compounding issues with the vehicle that may or may not be related with other issues being addressed such as abnormal condensation in headlights , window paneling and trim coming loose etc. The dealership states it was a battery ( doesn't make sense) issue but these issues take away all life safety measures and vehicle control , one time is too many and we refuse to put our children in this make and model only a year old requiring so much replacement and items failing that can result in bodily injury or death due to the vehicles systems failure and motor control ( brakes, throttle control, power steering air bag lighting , suspension and windshield wiper)

Parts: UNKNOWN OR OTHERSTEERINGSERVICE BRAKES
  • Date of Incident: Jun-18, 2020
  • Date complaint filed: 08:24 Jul-10, 2020

Check engine light goes on and entire instrument cluster goes chaotic. Followed by the vehicle loosing power steering, engine control, air bag failure, the brakes resets and at slow speed the vehicle tries to engage the em brake causing the vehicle to jerk and stop during movement this has been scary when it has happened on the highway and almost caused an accident coming out of a parking lot. Other issues is now the automatic lights and my windshield wipers do no function at all in which i cannot drive when it rains. My schedule service is july 15 (called june 23rd) but when describing the issues no sense of urgency has been taken. I have submitted photos as everything i have is video of the situation. In summary the car seems to be having completed electrical failure of equipment.

Parts: VEHICLE SPEED CONTROLENGINE
  • Date of Incident: Apr-28, 2020
  • Date complaint filed: 00:00 May-06, 2020

TL* THE CONTACT OWNS A 2015 Maserati Ghibli. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN FROM A TRAFFIC LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED TO 120 MPH WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE CONTACT PLACED THE IGNITION IN THE OFF POSITION TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT BYSTANDERS ASSISTED WITH PUSHING THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. MASERATI OF NAPLES (900 TAMIAMI TRAIL N, NAPLES, FL 34102, 866-603-6044, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,800. *LN *JS

Parts: WHEELSSTEERING
  • Date of Incident: Feb-18, 2020
  • Date complaint filed: 22:44 Mar-12, 2020

I purchased this vehicle from northside imports in houston on the night of february 1st. On february 5th i drove it to work and noticed that on the rough roads the steering wheel vibrates/shakes terribly to point where it hurtled my hand. I called and notified the sales person about it and he told me to bring the vehicle in. I dropped the car off at the dealership for them to fix the problem. A few days later i got a call from the dealership saying the wheel was bent and that i must have hit a pothole and i am going to have to pay to get the car wheel fixed because when they sold me the vehicle it was not like that and that i must damaged the vehicle. I got furious. They sold me the vehicle exactly like that and now did not want to fix the problem. I have pictures showing how they delivered the vehicle to me that night. Finally they decided to fix the problem but instead of replacing the bent wheel they sent it out and had it repaired for $125. 00. I think this is unacceptable. I just spent over $49,000 to purchase a certified preowned maserati and this is what this dealership was doing. Now the problem is still not fixed. The steering wheel still vibrates/shakes on rough roads.

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