Maserati Complaints

  • 58 Complaints
  • 6 Crashes
  • 1 Fires
  • 2 Injuries
  • 0 Fatalities
  • A total of 58 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 3.4%, or 2 of those complaints have caused some degree of injury. 10.3%, or 6 were crash related, and 1.7%, or 1 complaints describe fire-related incidents.

Recent Complaints

Parts: ENGINEELECTRICAL SYSTEM
  • Date of Incident: Jul-31, 2020
  • Date complaint filed: 00:00 Apr-30, 2021

TL* THE CONTACT OWNS A 2019 Maserati Levante. THE CONTACT STATED WHILE STOPPED ON A HILL, THE VEHICLE INADVERTENTLY SHUT-OFF AND ROLLED BACKWARDS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. ADDITIONALLY, THE TOUCH SCREEN WAS OVERHEATING. THE TEMPERATURE INCREASED TO APPROXIMATELY 120 DEGREES. THE VEHICLE WAS TAKEN TO BOCH MASERATI (THE AUTOMILE, 441 PROVIDENCE HWY, NORWOOD, MA 02062, (888) 364-7175) AND WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. INVALID VIN.

Parts: VEHICLE SPEED CONTROLELECTRICAL SYSTEM
  • Date of Incident: Feb-07, 2021
  • Date complaint filed: 19:01 Mar-11, 2021

So u drive the car and the display show, display too hot and than shuts off. Last month i was merging onto a highway, thinking i can join the oncoming traffic with the horsepower and speed i have, my car got stuck at 30mph almost causing an accident. In the middle of the drive without no knowledge it wont go more than 30mph and rpm raised to 6 or 7. Its been in shop for almost 40 days and they are saying i ll get it back today every other day. The vehicle is in motion when this is happening. I hope someone doesnt get into accident cause they will think the can join the spped of the traffic when it gets stuck at 30mph

Parts: SUSPENSIONELECTRICAL SYSTEM
  • Date of Incident: Feb-08, 2021
  • Date complaint filed: 19:14 Mar-03, 2021

The car has lost power twice at hwy speeds, all steering and control take all of your strength to manage and get to a safe place. They have replaced all of the drive gear, electrical sensors and as of today replacing all of the steering gear.

Parts: ENGINEELECTRICAL SYSTEM
  • Date of Incident: Feb-27, 2021
  • Date complaint filed: 00:00 Mar-01, 2021

TL* THE CONTACT OWNS A 2017 Maserati Levante S. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE LOSS MOTIVE POWER, WITHOUT WARNING. THE CONTACT STATED THAT THE INSTRUMENT PANEL FLICKERED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,200.

Parts: VEHICLE SPEED CONTROLFUEL/PROPULSION SYSTEMELECTRICAL SYSTEM
  • Date of Incident: Nov-21, 2020
  • Date complaint filed: 18:00 Nov-21, 2020

The car unintentionally accelerates. This happened on 3 different occasions. The 1st occurrence happened approximately two weeks after purchasing the vehicle. It? S a 2015 model. I purchased a vehicle in august 2020. The 2nd occurrence happened nov 12 and today nov 21. The 1st time this happened i did some research and it seemed like there was an issue with maseratis floor own floor mats. At the time and prior to knowing this, i had put brand new floor mats of my own in the vehicle completely unaware that this was an oem issue. After this happened the 1st time, i removed my personal floor mats thinking that would solve the issue. The 2nd time this happened, the issue was slight and there were no other cars around me. I thought maybe it was an operator issue using manual shifting perhaps. At any rate i was able to regain control of the 2nd occurrence rather quickly to the point where this was almost unnoticeable. This third time the vehicle completely lost control and i had to depress the break pedal %100 in traffic to regain control of the car. Meanwhile, it would still continue to do the acceleration. The car was screeching and accelerating with me depressing the brake pedal. I pulled off safely on the side of the road with the brake pedal 100% depressed. I threw the vehicle in park and the problem went away. This vehicle doesn? T allow you to shift into neutral while occurring. (unsafe)i don? T think this issue has relevance to the current recall for this model, which is floormat related. When trying to regain control of the vehicle i consciously tried to see if the pedal was stuck and it was not. Also there are no reported recalls for my particular vin so i? M reporting this now. I have since contacted maserati and have a current repair scheduled. At this time, i don? T know if they will do this repair free of charge but will have follow-up details available if need be.

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