Maserati Complaints

2017 Maserati LEVANTE
  • Date of Incident: Feb-01, 2024
  • Date complaint filed: Feb-02, 2024
  • Failed components: ENGINE and UNKNOWN OR OTHER

While driving at low speeds, under 5mph, the car will shift itself into neutral. This happens while slowing, coasting, or slow accelerations. This has caused an immediate safety issue as you lose control of the car, especially when the shift into neutral is a hard shift. This hard shift will cause you to loose traction on wet, icy, or snowy surfaces. Although this is a known issue for this model and year, the vin for my specific vehicle shows of no recalls yet the problem persists. I am listing a date of yesterday as this is the most recent occurrence, though i have experienced it for the 2 years that i have owned the vehicle and it has been reported to the used dealership that i purchased it from. There is no longer a maserati dealer or service center in alaska. I have been in touch with other owners here in alaska that have experienced the same issue.

2017 Maserati LEVANTE S
  • Date of Incident: Jan-22, 2024
  • Date complaint filed: Feb-02, 2024
  • Failed components: ENGINE AND ENGINE COOLING and ELECTRICAL SYSTEM

The contact owns a 2017 maserati levante s. The contact stated that while driving at slower speeds, the transmission would independently shift to neutral(n) causing the vehicle to decelerate unintendedly. During the failure the driver was able to shift to the park(p) and back to the drive(d) to correct the failure. The vehicle was taken to the local dealer who was unable to duplicate the failure. No service was performed. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vin was not included in the nhtsa campaign number: 17v161000 (engine and engine cooling, electrical system). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.

2023 Maserati GRECALE
  • Date of Incident: Jan-30, 2024
  • Date complaint filed: Jan-30, 2024
  • Failed components: SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and ELECTRICAL SYSTEM

When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as i looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As i was trying to come to a stop at the light, i pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, i would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, i could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that i am very fortunate to be alive as without the brakes, i was a danger to myself and others. This specific problem has not occurred before.

2017 Maserati LEVANTE
  • Date of Incident: Oct-06, 2023
  • Date complaint filed: Nov-01, 2023
  • Failed components: ENGINE

On or around 12 october, my levante 2017 with 85 k mileage, started showing check engine light. I called the dealership the next day. The car stalled on the highway 3-5 times before i got to the dealership. I was told that the engine is dead and the car is not drivable anymore. This is a safety issue. Stalling on a major highway can be dangerous. There are 3-4 other cases (online searching) whose same levante 2017 model had the same issue at very low mileages. The engine on that model is faulty and maserati of north america should be held accountable and recall so that it does not become a serious issues with other drivers still on the road. I now have to pay 38k to replace the engine being ordered from italy. Maserati of north américa will not help me with this. They should recall this model to check the defect in their twin turbo engine.

2023 Maserati GRECALE
  • Date of Incident: Aug-09, 2023
  • Date complaint filed: Aug-09, 2023
  • Failed components: ENGINE AND ENGINE COOLING

The contact owns a 2023 maserati grecale. The contact stated while driving at approximately 45 mph, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.

2017 Maserati GHIBLI
  • Date of Incident: Jun-16, 2022
  • Date complaint filed: Jul-18, 2023
  • Failed components: VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, and WHEELS

I was on my way home from work sitting at the red light and when i was release my feet from the brake to take to driving, the auto start failed to start the car and i was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but i couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.

2015 Maserati GHIBLI
  • Date of Incident: Jun-05, 2023
  • Date complaint filed: Jun-05, 2023
  • Failed components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2015 maserati ghibli. The contact stated while driving approximately 20-25 mph with the sport mode activated, the accelerator pedal became stuck to the floorboard, and failed to release. No warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was restarted, and the accelerator pedal released. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,100.

2019 Maserati GHIBLI
  • Date of Incident: Feb-19, 2020
  • Date complaint filed: May-19, 2023
  • Failed components: SUSPENSION

The contact owns a 2019 maserati ghibli. The contact stated while driving approximately 40 mph, the vehicle drove over a dip in the roadway and the rear end swayed from left to right. The contact stated that at higher speeds the swaying made the vehicle more unstable. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The contact stated that he had the vehicle aligned and had all four tires replaced three times. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 29,000. The contact stated that failure started very early on after purchase. The tires were worn out by 6,000 miles. The contact owns two other ghiblis and neither one has these issues. The contact has paid out of pocket for multiple wheel alignments and tires. No remedy or reimbursement from the manufacturer and no cause of the issue from the dealer.

2017 Maserati LEVANTE
  • Date of Incident: May-04, 2023
  • Date complaint filed: May-04, 2023
  • Failed components: ELECTRICAL SYSTEM, UNKNOWN OR OTHER, and ENGINE

I have owned this car for over 2 years now. It has been plagued with issues with the stop/start feature on the car. When i’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and i will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever i’m approaching a yield sign where i may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when i’m basically rolling out into traffic. The maserati website says that my vehicle was recalled for an issue that it seems like i’m consistently having however maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when i took the car in for service and all i get from them is “ turn the stop/start feature off every time you drive the car”. This is a hassle because i have to scroll to menu #6 to do so. If i’m in a hurry, i may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.

2017 Maserati LEVANTE
  • Date of Incident: Jan-04, 2023
  • Date complaint filed: Jan-18, 2023
  • Failed components: STEERING, ENGINE, and VISIBILITY/WIPER

Stop during mid high way had to restart multiple times

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