Mazda VISIBILITY/WIPER Complaints

Mazda VISIBILITY/WIPER Complaints
    • 104 Complaints
    • 2 Crashes
    • 0 Fires
    • 4 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 104 complaints related to Mazda VISIBILITY/WIPER.

    Recent Complaints

    2015 Mazda MAZDA3
    Parts: VISIBILITY/WIPERELECTRICAL SYSTEM
    • Date of Incident: Feb-15, 2019
    • Date complaint filed: 13:00 May-11, 2021

    My cars infotainment system, which includes the rearview camera, started malfunctioning in early 2019. The infotainment screen (for the clock, radio, gps and rearview camera) was in a reboot loop (constantly rebooting over and over). When the car is put in reverse, the rearview camera works sporadically, including shutting off in the middle of reversing the car. I took the care to the original dealer and (per the service invoice attached), they diagnosed the problem as "cmu failure" which would cost me $1000 (one thousand dollars) to fix. I refused, as i did not think it was appropriate for the cmu to fail roughly four (4) years after purchase. I googled the problem and it's evident that many other mazda owners have experienced the same problem.

    Parts: VISIBILITY/WIPER
    • Date of Incident: May-02, 2021
    • Date complaint filed: 11:11 May-03, 2021

    My sunroof just exploded while i was driving down the road. I have a dash cam which captured absolutely nothing impacting the glass. It just burst?.

    2015 Mazda MAZDA3
    Parts: VISIBILITY/WIPER
    • Date of Incident: Apr-28, 2021
    • Date complaint filed: 13:17 Apr-29, 2021

    I was driving about 60mph on a 4 lane us route when i heard a loud bang coming from my sunroof. I look in the rearview mirror and see a large chunk of glass flying behind me. I open the sunroof visor partially and notice i am missing glass. The glass for my sunroof is tempered. It was about 65 degrees and very humid, but no precipitation. The picture is from a parking lot about 10mins after the incident.

    2018 Mazda MAZDA3
    Parts: VISIBILITY/WIPERSTRUCTUREELECTRICAL SYSTEM
    • Date of Incident: Jul-25, 2020
    • Date complaint filed: 09:29 Apr-26, 2021

    The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after i got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When i went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

    2018 Mazda MAZDA6
    Parts: VISIBILITY/WIPER
    • Date of Incident: Mar-31, 2021
    • Date complaint filed: 11:47 Mar-31, 2021

    The driver side mirror vibrates at highway speeds making it extremely hard to see what's in the glass.

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