The cylinder head cracked and caused oil to spill out. This was inspected at towne mazda in orchard park, ny. I was driving ~50 miles when the issue occurred, and had driven approximately 40 of the 50 miles when me and my sister pulled over and noticed my engine smoking and the burning smell to be pungent. Had i not pulled over, it could have led to engine misfire and damage to other parts of my vehicle. The dealer confirmed the need for a new cylinder head and parts, and is currently repairing the vehicle. The component was not recently inspected by the manufacturer, police, insurance. During the course of driving, after about ~35 miles, the oil pressure light turned on. I drove roughly 5 more miles before i pulled the car over to have it towed to my mazda dealership.
Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles. Maneuvering into parking space i removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surging over the cement parking bumper, over bushes, through the grass, down the curb and into the street. I jammed on the breaks. Lifting foot from break pedal i did not touch the gas pedal in fear the surge might happened again. Instead i allowed the vehicle to coast as i guided vehicle to the curb. In all the commotion, while trying to control vehicle safely i noticed the dashboard transmission indicator lights flash from park to drive to neutral. Safety issues for me and family at risk because we had no control over the acceleration of the vehicle.
Car suddenly, unexpectedly, and without warning lost power while driving putting us at risk for serious collision/injury with inability to drive the car and then gave "hybrid system malfunction" warning. This occurred after performing the recall which was supposed to address this issue.
The contact owns a 2018 mazda cx-5. The contact stated that while her son was driving at approximately 45 mph, the check engine warning light was illuminated. The contact also stated that the vehicle lost motive power and stalled. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel rail needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,896.
The used 2016 mazda cx5 i just bought apparently has the "ghost touch screen" where the infotainment system will randomly pick controls, place phone calls, change navigation. How can this not be a safety recall? I'm afraid to drive this car and not have full control of the navigation system or controls. This is dangerous to have this happen when driving!! Mazda should be held accountable for this clear safety problem.
The contact owns a 2017 mazda mazda3. The contact stated while driving at various speeds in the rain or in the snow, the instrument cluster, the instrument panel, and the infotainment system became inoperable, causing the forward sensing camera system to become inoperable. Additionally, the contact stated that the rearview camera was inoperable while reversing in the rain or in the snow. The contact stated that the failure had been recurring while operating the vehicle in inclement weather. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to nhtsa campaign number: 23v487000 (back over prevention). The manufacturer was notified of the failure and informed the contact that that the vin was not included in the recall. The failure mileage was approximately 30,000.
Touch screen has a separation issue between the touch screen and lcd screen causing a blurry/distorted image. Mazda is aware of the issue on the couple years prior to this model year and has issued an extended warranty for those model years. But for whatever reason, mazda is ignoring the same issue on the last couple years of this generation car even though they are having the exact same issue. Would cost hundreds of dollar to get fixed on my end. My car is available for inspection if required. When this issue happens, it causes the screen to separate/bubble from the outer touch screen portion which results in an almost unreadable image on the backup camera screen causing a safety issue. Like i said, mazda is aware of this issue on previous model years and has issued fixes. But for my model year, they just ignore it. No warning or anything appeared when this occurred.
Car jas adaptive headlight and it malfunctions every other but when it happen low beam and high beam depth go down atlest 20%. This car has very bright light for low beam and since low beam projection tilt down and stuck there while you r driving this make situation so dangerous in night. Light low beam depth(till where it illuminates the road) is so bad it makes you blind and wont be able to judge where the road solid line going to turn. I almost ran into road divider mazda dealer saying they don’t have solution and mazda has to provide it. I had this in writing when last went for servicing
The center screen started self selecting on its own, and randomly choosing options that included going into the setting for adas system and turning stuff off and on.
Multiple instances of phantom braking, which resulted in two instances where we were just inches from being rear-ended. The circumstances of the phantom braking are similar, and has occured many times. Circumstances of phantom braking are as follows: vehicle in front in lane makes right hand turn from lane (with or without turn signal or braking). The vehicle in front typically has exited the lane, and the mazda emergency brakes hard! Variable vehicle acceleration/deceleration dynamics factors: the mazda could be coasting, decelerating with brake litely applied, accelerating in lane (because vehicle has fully exited lane), accelerating and exiting lane (go around turning vehicle). Variable turning vehicle rear lights (signals, brake lights) factors: the turning vehicles can be braking or not, turning with or without signaling- it does not matter. The mazda will brake hard regardless. This may be an extension of the same: when traveling on an interstate highway, nominally at the posted speed. When a faster vehicle safely accelerates into the mazda’s lane, the mazda will brake hard. The mazda does not recognize that the vehicle entering the mazda lane is accelerating, nor does the mazda seem to understand (anthropomorphism) the context (dynamics) of the situation (accelerating merging traffic). Hard braking in these circumstances has resulted in several near misses being rear-ended. The request for date below should be “na”, because the phantom braking has happened many times.