Mazda SUSPENSION Complaints

Mazda SUSPENSION Complaints
    • 24 Complaints
    • 3 Crashes
    • 0 Fires
    • 2 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 24 complaints related to Mazda SUSPENSION.

    Models

    Recent Complaints

    2018 Mazda MAZDA6
    Parts: SUSPENSIONSERVICE BRAKESPOWER TRAIN
    • Date of Incident: Mar-05, 2019
    • Date complaint filed: 21:22 Mar-26, 2021

    The front and rear suspension pops, clunks, the vehicle shakes, vibration also happens, it also causing tires to be replaced faster than normal they go bold in the center its causing now the axles to shake at night time you can see the reflection from headlights bouncing, they have tsb's on this suspension issue however not for 2018 only 14-16 mazda 6s i believe and supposedly the issue was corrected well they lied because mine is a 18 and it is a disaster, my transmission is now shifting very hard from 1st to second gear, turn wheel it makes a loud clunk sound or popping sound, go over a dip in road does the same thing, you go over a bump the vehicle feels soggy, it like dribbles, it causes the vehicle to sway.. It's horrible, also the brakes was shaking at 15k miles, found out it's tsbs on this issue and of course the dealership didn't fix for free, charged me over 600 dollars for a issue that has a tsb on.

    Parts: WHEELSSUSPENSIONPOWER TRAIN
    • Date of Incident: Jul-01, 2020
    • Date complaint filed: 10:39 Mar-13, 2021

    I BOUGHT A USED 2017 Mazda CX-9 FROM WEST SHORE HONDA IN TAMPA IN JULY OF 2020. THEY SCREWED ME FINANCIALLY AND I'LL HANDLE THAT SEPARATELY. THERE HAS BEEN AN ONGOING ISSUE SINCE THE FIRST FEW DAYS AFTER BUYING THE CAR. I'VE COMPLAINED MULTIPLE TIMES VIA EMAIL AND PHONE. I'VE BEEN TRYING THE SERVICE DEPARTMENT COUNTLESS TIMES. THEY KEEP STATING IT'S A TIRE ISSUE. TO THE POINT THEY HAVE REPLACED THE TIRES 3 TIMES. AFTER THE SECOND TIME I HAD ALREADY DECIDED IT'S NOT TIRES. THE CAR HAS A VERY ROUGH RIDE WHEN I'M MOTION. ONCE YOU GOT 80 IT WOBBLES. AFTER SEVERAL WEEKS THE WOBBLE CAN BE FELT AT LOWER SPEEDS OF 55/60. THE CHECK ENGINE LIGHT COMES ON BUT I'M TOLD THERE'S NO CODES WHEN THEY DIAGNOSTIC THE READING. I'VE EXPRESSED THAT WHEN I PULL INTO MY GARAGE WITHIN 30 SECONDS TO A MINUTE THERE'S A LOUD POP IT'S WHEN THE CAR IS NOT IN MOTION WHEN IT'S BEEN PARKED AND TURNED OFF IS WHEN I NOTICED IT. I BROUGHT IT TO MY PERSONAL MECHANIC JUST TO LOOK AT AND DRIVE AND HE'S PRETTY CERTAIN IT'S A POWERTRAIN BEARING OR SOMETHING OF THOSE SORTS. BROUGHT IT BACK TO WESTSHORE AND THEY PUT ANOTHER SET OF TIRES ON IT. THIS IS BEEN GOING ON NOW FOR 9 MONTHS AND AFTER DOING RESEARCH ONLINE AND SOME OF THE NHTSA IDS THIS IS A PROBLEM AND I DO NOT FEEL SAFE. AND IT NEEDS TO BE HANDLED THE AMOUNT OF COMPLAINTS IN TIMES THAT I VISITED THAT DEALERSHIP TO FIX THIS PROBLEM AND ALL THEY DO IS PUT NEW TIRES ON IT IS ASININE. I HAVE TONS OF DOCUMENTATION THE SAME DOCUMENTATION THAT'S AT THE DEALERSHIP I DO EVERYTHING VIA EMAIL FOR THAT REASON.

    2017 Mazda MAZDA3
    Parts: SUSPENSION
    • Date of Incident: Mar-20, 2020
    • Date complaint filed: 20:56 Oct-13, 2020

    Control arms have started leaking where the front ball joints are and the warranty department is declining to cover any of the costs. They have been leaking since march 2020, right before my warranty expired. The dealership claimed to not have found anything wrong but that was not the case. My personal mechanic found they were leaking the week before my warranty expired and suggested i go to the dealer. The car makes a clunking noise going over speed bumps and dips. My car is only at 42k miles.

    Parts: SUSPENSION
    • Date of Incident: Jun-19, 2020
    • Date complaint filed: 10:28 Jun-29, 2020

    Rattle/ knocking sound as front suspension moves up/down. Noise comes from around the upper front struts. This sound can is be heard clearer at highway speeds.

    2016 Mazda MAZDA6
    Parts: SUSPENSIONSTEERING
    • Date of Incident: Apr-02, 2020
    • Date complaint filed: 11:48 Apr-19, 2020

    The suspension feels loose, like the steering is not in sync with the wheels when turning left. Occasional rattle after consecutive small bumps in the road and a slight vibration around 60 mph. I have all new tires, a wheel alignment, and an inspection by two seperate mazda dealers( pugi mazda in il, & mazda of jackson ms) both say they see nothing wrong.

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