Mazda SERVICE BRAKES Complaints

Mazda SERVICE BRAKES Complaints
    • 202 Complaints
    • 38 Crashes
    • 0 Fires
    • 11 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 202 complaints related to Mazda SERVICE BRAKES.

    Recent Complaints

    Parts: UNKNOWN OR OTHERSERVICE BRAKESENGINE
    • Date of Incident: Apr-24, 2021
    • Date complaint filed: 00:00 Apr-25, 2021

    Happened to me two times in past three weeks, where i am coming to a stop, or hardly moving, and car suddenly accelerates. Had my foot on the brake and the car was still trying to accelerate. Yesterday, 4/24/21 it took all my strength on the brake to keep the car from pulling into oncoming traffic. I have been driving for 39 years and have owned many cars, and something like this never happened to me. I will be bring the car dealership tomorrow, the car has only 10k miles on it as we don't do a lot of driving with it as we owe two cars. I did not have my foot on the wrong pedal, this is very dangerous and if the dealer does not find anything with the car, i intend to sell it, as this is probably one of the scariest experience i had with a car. It is intermittent, so i am not sure when its going to occur, but twice in the last few weeks is not coincidence ( it also happened to my wife a few months ago, but we thought it could have been due to snowy road conditions). In one case i was coming up to a stop sign, and was braking and car was accelerating as i tried to break. I had to put car in neutral and the shut off car to get to stop. Yesterday, i was pulling out of a parking lot, and was waiting for an on coming car to pass me before i could turn onto road, when car was trying to accelerate, when i had my foot on brake, and took everything to keep the car from accelerating forward into on coming car. Once car passed, i made turn onto road, and issue did not repeat on the remaining mile to my house. I went onto a mazda forum and i saw a few others who raised the same concern/issue.

    Parts: VEHICLE SPEED CONTROLSERVICE BRAKES
    • Date of Incident: Mar-28, 2021
    • Date complaint filed: 11:10 Apr-01, 2021

    I was parked at a fast food restaurant that had an outdoor kiosk for payment. I got out of my car to pay and got back in. After about a minute or two my car accelerated forward, going over a sloped curb and down a short low grade hill, hitting a pole. I was confused to how the car would go forward because i was in park the whole time.

    2018 Mazda MAZDA6
    Parts: SUSPENSIONSERVICE BRAKESPOWER TRAIN
    • Date of Incident: Mar-05, 2019
    • Date complaint filed: 21:22 Mar-26, 2021

    The front and rear suspension pops, clunks, the vehicle shakes, vibration also happens, it also causing tires to be replaced faster than normal they go bold in the center its causing now the axles to shake at night time you can see the reflection from headlights bouncing, they have tsb's on this suspension issue however not for 2018 only 14-16 mazda 6s i believe and supposedly the issue was corrected well they lied because mine is a 18 and it is a disaster, my transmission is now shifting very hard from 1st to second gear, turn wheel it makes a loud clunk sound or popping sound, go over a dip in road does the same thing, you go over a bump the vehicle feels soggy, it like dribbles, it causes the vehicle to sway.. It's horrible, also the brakes was shaking at 15k miles, found out it's tsbs on this issue and of course the dealership didn't fix for free, charged me over 600 dollars for a issue that has a tsb on.

    Parts: SERVICE BRAKESFUEL/PROPULSION SYSTEM
    • Date of Incident: Mar-20, 2021
    • Date complaint filed: 21:36 Mar-22, 2021

    I was driving and was approaching a stop sign so i pressed brake to come to a stop. While i was pressing the brake, the car suddenly revved up and lurched forward. I had to switch the car to neutral gear to stop and then back up out of the way of oncoming traffic.

    Parts: SERVICE BRAKES
    • Date of Incident: Mar-15, 2021
    • Date complaint filed: 01:51 Mar-19, 2021

    EMERGENCY PARKING BRAKE (?EPB?) BEGAN TO MALFUNCTION FOLLOWING RECALL TO FIX ELECTRICAL COMPONENTS ON Mazda CX-9, 2018. EPB WILL NOT RELEASE, OR WILL UNEXPECTEDLY AND SUDDENLY RELEASE WITH CAR ACCELERATING IN GEAR (?DRIVE? OR ?REVERSE?). MOST RECENTLY WHEN ACTIVATING THE EMERGENCY PARKING BRAKE ((CAR WAS ON A A ROADWAY INCLINE) THE BRAKE WOULD NOT RELEASE, AFTER 2 HOURS OF BEING STRANDED AND OF ATTEMPTING TO GET THE BRAKE TO RELEASE, ( INCLUDING ROCKING/SHIFTING/ALTERNATING GEARS/BRAKING/SEAT BELT ON/SEAT BELT OFF/ MANUAL BRAKE ON/OFF AND FOLLOWING ALL MANUAL PROCEDURES REPETITIVELY) A CELL PHONE CALL TO THE MAZDA SERVICE MANAGER WHO SUGGESTED ROCKING THE CAR BACK AND FORTH BETWEEN GEARS ) THE EMERGENCY PARKING BRAKE SUDDENLY AND UNEXPECTEDLY ?RELEASED?, SENDING THE CAR LURCHING FORWARD AND REQUIRING DRIVER TO SLAM ON BRAKES TO AVOID DRIVING OVER A CLIFF). VEHICLE EPB INSPECTION REQUESTED, MAZDA SERVICE MANAGER STATED THE EPB IS, ?NO LONGER NECESSARY FOR VEHICLE SAFETY?, BLAMED THE MALFUNCTION ON ?BREAD CRUMBS? , OFFERED TO REPLACE A DEFECTIVE CONSOLE SWITCH (PRESUMABLY WITH ANOTHER NEW, BUT ALSO DEFECTIVE, SWITCH) BUT REFUSED TO INSPECT THE MECHANICAL/OPERATIONAL ASPECTS OF THE AUTOMATIC EMERGENCY PARKING BRAKE SYSTEM (FOR ABNORMAL RUST, WATER LEAKS, DEFECTIVE CABLES, DEFECTIVE ELECTRICAL WIRING, ETC.). MAZDA USES THE SAME MANUFACTURER OF EPB FOR ALL MAZDA CX SERIES VEHICLES. FEDERAL NHSA RECALLS FOR EPB MALFUNCTIONS WERE MANDATED FOR ALL MAZDA CX SERIES VEHICLES - EXCEPT THE MAZDA CX 9. THE CX 9 USES THE SAME EPB SYSTEM AS DO THE OTHER MAZDA CX SERIES MODELS. IT STANDS TO REASON THAT THE BRAKING ISSUES FOR OTHER MAZDA RECALLS IS THE SAME REASON WHY THE CX 9 SHOULD HAVE RECALLS TO FIX THE AUTOMATIC EMERGENCY PARKING BRAKE SYSTEM. PLEASE ISSUE A RECALL FOR MAZDA CX 9 VEHICLES TO FIX THE AUTOMATIC EMERGENCY PARKING BRAKE DEFECT(S). THANK YOU.

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