Mazda STRUCTURE Complaints

Mazda STRUCTURE Complaints
    • 6 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 6 complaints related to Mazda STRUCTURE.

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    Recent Complaints

    Parts: UNKNOWN OR OTHERSTRUCTURE
    • Date of Incident: Jun-01, 2020
    • Date complaint filed: 00:00 Jun-15, 2020

    Soul red metallic paint excessive chipping. *tr

    Parts: STRUCTURE
    • Date of Incident: Nov-27, 2017
    • Date complaint filed: 00:00 Jan-04, 2018

    TL* THE CONTACT OWNS A 2017 Mazda CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SWITCH BUTTON AND CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO IMMEDIATELY RESTART THE VEHICLE. THE CONTACT CALLED THE CALIFORNIA HIGHWAY PATROL. THE VEHICLE RESTATED 15 MINUTES BEFORE THE HIGHWAY PATROL ARRIVED AT THE SCENE. THE VEHICLE WAS TOWED TO FREMONT MAZDA LOCATED IN THE FREMONT AUTO MALL (39800 BALENTINE DR, NEWARK, CA 94560) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH WAS TOO CLOSE TO THE IGNITION SWITCH. THE TECHNICIAN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300.

    Parts: SUSPENSIONSTRUCTURE
    • Date of Incident: Jan-04, 2017
    • Date complaint filed: 00:00 Jan-26, 2017

    TL* THE CONTACT OWNS A 2015 Mazda CX-5. WHILE DRIVING AT A SLOW RATE OF SPEED, A LOUD ABNORMAL RATTLING NOISE COULD BE HEARD UNDER THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT A SQUEAKING NOISE WAS CAUSED BY A DAMAGED BOLT BY THE WINDSHIELD. THE VEHICLE WAS REPAIRED, BUT THE NOISE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING A STRUT REPLACEMENT DUE TO A LOST BOLT. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 16V203000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 48,000.

    Parts: STRUCTURE
    • Date of Incident: Oct-01, 2016
    • Date complaint filed: 00:00 Jan-23, 2017

    TL* THE CONTACT OWNS A 2015 Mazda CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE; HOWEVER, THE CONTACT COULD NOT SPEAK WITH A REPRESENTATIVE. THE CONTACT STATED THAT THE MANUFACTURER LEFT A VOICE MESSAGE STATING THAT THEY WERE IN A MEETING. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Parts: VISIBILITYSTRUCTURE
    • Date of Incident: Feb-01, 2016
    • Date complaint filed: 00:00 Apr-05, 2016

    NTSB: 2016 Mazda CX-5. CONSUMER STATED THE CHROME TRIM ON THE VENTILATION OUTLET CAUSES A REFLECTION IN EXTREME WEATHER WHICH BLOCKS THE VIEW IN THE DRIVER SIDE MIRROR. *SS

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