• 156 Complaints
    • 9 Crashes
    • 3 Fires
    • 5 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 156 complaints related to Mazda ELECTRICAL SYSTEM.

    Recent Complaints

    2015 Mazda MAZDA3
    • Date of Incident: Feb-15, 2019
    • Date complaint filed: 13:00 May-11, 2021

    My cars infotainment system, which includes the rearview camera, started malfunctioning in early 2019. The infotainment screen (for the clock, radio, gps and rearview camera) was in a reboot loop (constantly rebooting over and over). When the car is put in reverse, the rearview camera works sporadically, including shutting off in the middle of reversing the car. I took the care to the original dealer and (per the service invoice attached), they diagnosed the problem as "cmu failure" which would cost me $1000 (one thousand dollars) to fix. I refused, as i did not think it was appropriate for the cmu to fail roughly four (4) years after purchase. I googled the problem and it's evident that many other mazda owners have experienced the same problem.

    2021 Mazda CX-30
    • Date of Incident: Apr-01, 2021
    • Date complaint filed: 00:00 May-10, 2021

    Tl* the contact owns a 2021 mazda cx-30. The contact stated while driving 3 mph, the vehicle loss motive power. The contact stated that the low voltage 12-v charge warning light was illuminated. The contact stated a bystander assisted to jump start the vehicle. The contact continued driving to her destination. The vehicle was taken to cook chrysler dodge ram (1136 s philadelphia blvd, aberdeen, md 21001, (410) 346-3786) however, the mechanic was unable to duplicate the failure. The vehicle was not yet repaired. The contact stated she had experience the failure on four times and the vehicle was towed to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 50.

    2015 Mazda MAZDA3
    • Date of Incident: Apr-20, 2021
    • Date complaint filed: 18:06 Apr-29, 2021

    Infotainment system keeps rebooting in an infinite loop. Vehicle was parked when issue started. Vehicle had been off for about 3minutes prior to issue. Infotainment was working prior to being off for 3 min.

    2018 Mazda MAZDA3
    • Date of Incident: Jul-25, 2020
    • Date complaint filed: 09:29 Apr-26, 2021

    The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after i got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When i went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

    • Date of Incident: Apr-19, 2021
    • Date complaint filed: 19:47 Apr-20, 2021

    Infotainment system continuously rebooting / cmu goes bad. Cannot reboot with removing nav card, etc. This disables bluetooth, navigation, affects the camera. There are numerous reports online that this is an issue across the board.

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