Mazda Complaints

2024 Mazda MAZDA3
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: UNKNOWN OR OTHER

Interior rattles from passenger side and also infotainment screen is rattling. Should not be happening on a 2024 with only a couple thousand miles on it. Scratches on the interior from basically nothing, everything on this car is very easy to scratch. There was no accident just wanted to file a complaint.

2022 Mazda CX-5
  • Date of Incident: Apr-04, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: ENGINE

Cylinder head cracked resulting in engine overheating with code p111a. Gasket bolts expelled due to excessive heat and pressure. Evidence of coolant spray along hose connections, lower cover and transfer case. Smoke came out of the engine compartment first followed by warnings titled 'critical vehicle malfunction alert' 'pull over immediately' check engine light came up shortly thereafter. Vehicle inspected by an authorized mazda service center, confirming the engine overheat code. This is the statement from the service representative: 'mazda wants to start with a cylinder head prior to doing an engine'. The technician's analysis indicates they received warranty approval for entire cylinder head and head gasket replacement and all associated parts. No warning lights prior to the failure. They started just as the engine started smoking. Potentially related information: the vehicle displayed error code for a coolant valve issue 3 weeks before this issue for which a tsb already existed and mazda replaced the part. Tsb related to cylinder head defect exists for model year 2019, but not for model year 2022.

2018 Mazda CX-9
  • Date of Incident: Jul-01, 2023
  • Date complaint filed: Apr-16, 2024
  • Failed components: SUSPENSION

While I have not been involved in an accident yet, I have discovered an issue that is believed to be the same issue that other models are covered under a recall, yet for some reason my VIN is not included. The bulleting reference number is 02-001/20 that covers MAZDA 2016-2020 CX-9 models. I have a 2018 CX-9 touring that is exhibiting the exact action of the recall which is "creaking noise from front lower arm bushing/clunking noise from front shock absorber coil spring when driving over bumps". It is only getting worse as time goes on. I am confused as to why some vehicles would be included in this recall yet my year model is experiencing the same issues but is not covered under the recall. I don't know if people are not reporting it, which is why I am filling out this report today.

2022 Mazda CX-9
  • Date of Incident: Sep-25, 2023
  • Date complaint filed: Apr-16, 2024
  • Failed components: EXTERIOR LIGHTING and ELECTRICAL SYSTEM

While driving on the highway, my car was struck by lightning. Please see attached pdf for details.

2019 Mazda CX-3
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: BACK OVER PREVENTION

The contact owns a mazada motor corp cx3. The contact received notification of nhtsa campaign number: 23v487000 (back over prevention) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time as the recall notice was received over a year ago. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and provide the contact with a case number. Vin tool confirms parts not available.

2024 Mazda CX-50
  • Date of Incident: Apr-07, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This feature is only able to be turned off by going through 3 or 4 submenus in settings. This is extremely distracting while driving at highway speeds and poses a safety risk. This change does not persist every time you restart the car like other safety features such as lane keep assist. This leads to needing to then navigate through multiple menus while driving if you forget to turn it off every time you start your vehicle if you prefer not to use this feature.

2010 Mazda MAZDA3
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: VISIBILITY/WIPER and UNKNOWN OR OTHER

My mazda 03 dashboard is melting, and i am not able to see out the window... I have talked to dealer and manufactory, and they will not pay the whole amount knowing it's a safety issue. I don't understand how they can sell product on car that is malfunctioning and a safety issue. I bought the car brand new in 2010 and didn't have any issues until this year. Please call me back at [xxx] my name is [xxx]. I was not in an accident, just think this is a safety issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2017 Mazda CX-5
  • Date of Incident: Apr-14, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: VISIBILITY/WIPER

Exact same issues as nhtsa recall no. 19v-272 -- manufacturer recall no. 3219d. -- affected p/n: tk52-675xo b

2019 Mazda CX-5
  • Date of Incident: Feb-09, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: STEERING, ELECTRICAL SYSTEM, and ENGINE

As i was driving home one day in february 2024, my car felt like a strong gust of wind was getting up underneath the hood of my car, causing it to pull left and right slightly. When checking the weather, wind gusts were at 5 mph and you could barely see trees/leaf movement. I pulled off the side of the road, checked underneath the car to see if anything was dragging/missing and all was fine. As i started driving again, i then noticed my rpm's vs mph was very strange. When accelerating, the car randomly increased up to 4,500 rpm when trying to go 45 mph, then shifted down to 2,000 rpm's once i reached 45 mph. But, no matter if i left my foot on the gas pedal, lifted my foot off of the gas pedal or hit the breaks, the car would not move off of 2,000 rpm's until i pressed my foot on the break all the way down to the floorboard. No lights came on at all. I took it to the dealership that i purchased it from, expressing the scary feeling of the driving the car and showing video proof of what the car was doing in rpm's vs mph. After further conclusion, they determined that a "sensor" had gone bad. The thought that a plastic, electronic sensor going back caused my car to feel that way and put my life at risk while driving is a scary thought. Fast-forward to april of 2024, similar symptoms have come back again. Wind feeling like it's getting under my hood, causing the car to pull left and right, rpm's not matching up and now a hot engine with no warning light coming on, is questioning if it's this particular sensor again. Not to mention, i had it inspected by the dealership two weeks ago and had an oil change done to it and the dealership said "everything looks great". You should have zero thought or worry when operating your personal vehicle, but in the past three months, i have taken my car to the dealership and or a mechanic 7 times with thoughts/worries about my car. This car has now turned into a "lemon" as one would call it and i'm terrified to even start the car.

2024 Mazda CX-90
  • Date of Incident: Apr-14, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When using adaptive cruise control on multiple lane highways/freeways the vehicle detects other cars/trucks that are in other lanes as being in your lane. (shows on the dash display as in your lane). This fools the vehicle into believing it needs to make an emergency brake as a vehicle is in your lane and a crash is imminent when no such maneuver is necessary. This could cause a rear end crash or loss of control of the vehicle when it brakes unexpectedly with no real world cause. This has been an issue since vehicle is owned (july 2023) it is also widespread with this specific model [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

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