McLaren Complaints

2019 McLaren 720S
  • Date of Incident: Feb-26, 2024
  • Date complaint filed: Feb-26, 2024
  • Failed components: SUSPENSION

Mclaren automotive has a known suspension accumulator problem on earlier year 720s models. This is a major safety concern as the suspension is a huge safety component in all vehicles. They have a revised updated part to fix this, but it has not yet issued a recall to have the manufacture responsible for fixing this , not the consumer. This should have been a recall for long time now but since they are low productions that's why it probably hasn't been issued yet since the updated part is newly released, but they do have a fix to this, but it comes at the cost of the consumer as of now until a recall is issued. Since this is a safety concern i think the nhtsa should be aware of this issue and do something about this safety concern and have the manufacture issue the recall as soon as possible. Here is the service bulletin that should be a recall [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2023 McLaren ARTURA
  • Date of Incident: Oct-01, 2023
  • Date complaint filed: Dec-18, 2023
  • Failed components: FUEL SYSTEM, GASOLINE and HYBRID PROPULSION SYSTEM

The contact owns a 2023 mclaren artura. The contact stated while driving 20 mph the "hybrid system failure, call mclaren service center" message displayed on the instrument panel. The contact stated that the vehicle remained in the dealer's possession for three weeks before the contact was informed that a software update needed to be performed. Once the vehicle was returned to the contact, the dealer then informed the contact that the hydraulic bearing was defective; however, the part needed for the repair was on backorder. The manufacturer was notified of the failure but offered no assistance. The contact also received notification of nhtsa campaign number: 22v908000 (fuel system, gasoline); however, the parts for the recall repair was unavailable. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 1,200.

2017 McLaren 570
  • Date of Incident: Jul-03, 2023
  • Date complaint filed: Jul-20, 2023
  • Failed components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH and STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

The contact owns a 2017 mclaren 570s. The contact stated that while at the dealer for routine maintenance, the contact was informed that the front driver's and passenger's door hinges were cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was out of warranty. The failure mileage was approximately 8,500.

2013 McLaren MP4-12C
  • Date of Incident: Feb-01, 2018
  • Date complaint filed: Mar-01, 2023
  • Failed components: EXTERIOR LIGHTING

The contact owns a 2013 mclaren mp4-12c. The contact stated that mold was developing in the lens covering the headlights, causing the headlights to be foggy. The contact stated that the failure was affecting his vision of the roadway while driving and was causing a glare for oncoming drivers. The vehicle was taken to the dealer, where it was diagnosed that the headlight housings needed to be replaced. The manufacturer was notified of the failure and covered the replacement of the headlights housing; however, the failure persisted, and the headlight housings were replaced with the same model of headlight housings. The vehicle was not repaired. The failure mileage was approximately 4,900.

2012 McLaren MP4-12C
  • Date of Incident: Dec-01, 2021
  • Date complaint filed: Jan-28, 2022
  • Failed components: EXTERIOR LIGHTING

The main headlights on the mclaren mp4-12c are susceptible to condensation, and mold that cannot be cleared as it is internal. This is caused by a faulty seal, or glue, holding the top clear glass, to the plastic molding which allows condensation to happen, causing the mold. Almost all mclaren mp4-12c's have the moldy headlights, reducing visibility and creating a hazard for the driver, as well as incoming traffic, as the light pattern is no longer uniform making it hard to see at night. The only solution is to replace the headlights with new ones costing more than $4,000.

2012 McLaren MP4-12C
  • Date of Incident: Dec-01, 2021
  • Date complaint filed: Jan-28, 2022
  • Failed components: EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is the cars main navigation, radio, and other configuration critical to the cars operability and safety. Mclaren calls this the iris system, and they issued an upgrade after the first one had many documented problems throughout the world, with the iris ii system. They replaced them while the cars were under warranty, but once the warranty expires on your car, you have to pay upwards of $10,000 to replace what is essentially a radio touch screen. There is a high documented failure rate of the iris systems in following mclaren models. The mp4-12c, the 650s, the 675lt. The part is made by parrot in china, and they only sell the replacement screens to mclaren, creating a very expensive repair option. Mclaren refuses to acknowledge a major problem. Problem: the iris screen which is a touch screen (resistive touch) fails to recognize your inputs. This happens typically on the right side of the screen, making it virtually impossible to use the navigation when entering an address with the keyboard, or radio stations, or changing configuration settings. Mclaren quickly replaced the iris i system with the iris ii system and offered mclaren mp4-12c owners the option to upgrade from iris i to iris ii. Those screens also have the same problem and stop working. A new replacement system out of warranty can cost up to $14,000. Because of the orientation of the screen, which is set in the center stack vertically, there is no aftermarket option to replace the faulty oem unit. Your only option is to go to mclaren and pay $14,000. Due to the high failure rate in the iris i and iris ii, i am asking you to please investigate the lack of response by mclaren to address the faulty units.

2018 McLaren 720S
  • Date of Incident: Nov-09, 2021
  • Date complaint filed: Dec-10, 2021
  • Failed components: UNKNOWN OR OTHER

The baffle in the turbo inlet came loose casing the baffle to launch into the turbo chopping it up and shooting it into the engine. This is a common occurrence known by the dealer and manufacturer and could lead to engine failure and fire if the parts reach and melt into the catalytic converter.

2020 McLaren 600LT
  • Date of Incident: Dec-23, 2020
  • Date complaint filed: Jul-06, 2021
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and FUEL/PROPULSION SYSTEM

The car (2020 mclaren 600lt spider ) self ignited while turned off in our driveway.

2020 McLaren 600LT
  • Date of Incident: Dec-23, 2020
  • Date complaint filed: Mar-31, 2021
  • Failed components: ENGINE

Tl* the contact owned a 2020 mclaren 600lt. The contact stated that while the vehicle was off and parked in his driveway, the vehicle self ignited and caught fire without warning. The authorities were called to the scene of the fire and the fire was extinguished. No injuries were reported as a result of the fire. A fire report was taken as a result of failure. Due to the failure, the vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was made aware of the failure and they have offered no assistance. The vehicle was deemed destroyed. The failure mileage was 1,000.

2015 McLaren 650S
  • Date of Incident: Aug-01, 2019
  • Date complaint filed: Jan-28, 2021
  • Failed components: EXTERIOR LIGHTING:HEADLIGHTS

Tl* the contact owns a 2015 mclaren 650s. The contact stated that over time the front passenger's and driver's headlight lenses had developed very small spider web cracks. The contact indicated that the cracks were located on the interior section of the lenses and the visibility had progressively diminished over time due to the failure. The cause of the failure was not determined. The local dealer walnut creek mclaren located at 1425 parkside dr, walnut creek, ca 94596 and the manufacturer were notified of the failure but no assistance was offered. The failure mileage was 20. *dt*jb*dt*jb

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