MINI Complaints

  • 117 Complaints
  • 19 Crashes
  • 7 Fires
  • 13 Injuries
  • 0 Fatalities
  • A total of 117 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 11.1%, or 13 of those complaints have caused some degree of injury. 16.2%, or 19 were crash related, and 6.0%, or 7 complaints describe fire-related incidents.

Recent Complaints

2020 MINI COUNTRYMAN
Parts: WHEELS
  • Date of Incident: Jul-08, 2020
  • Date complaint filed: 09:01 Feb-17, 2021

My 2020 awd mini cooper countryman was sold to me with "performance" tires; no disclosure of this fact was provided during the sales process. Soon after taking possession of the vehicle, one tire picked up a nail causing loss of pressure. During the process of fixing the problem, i learned that the vehicle had performance tires as evidenced by the smooth tread and later verification from my mini sales person. Because i live in maryland, a state with a distinctive winter season, my research confirmed that performance tires (also know as summer tires) are extremely dangerous in cold weather. It became apparent that the tires needed replaced for my safety. I completed this at my own expense. I believe that mini cooper, without compunction, put my life in danger. I question how many accidents have occurred in these cars during cold weather without recognition that the tires might have been the source. It would appear that it is a standard practice in "mini world" to sell many cars this way. I reported the problem to mini and was assured that a complaint report would be submitted. I requested a follow up concerning mini's response to my complaint and was told that i would receive none and should not expect it. Submitting a "report" was the end of the issue as far as mini customer service was concerned. It is my firm belief that any car sold with performance tires should come with a clear disclosure signed by the buyer for safety reasons. Ideally, mini cooper should stop the practice all together. Please investigate; save a life!

2016 MINI COOPER S
Parts: EXTERIOR LIGHTINGELECTRICAL SYSTEM
  • Date of Incident: Feb-11, 2021
  • Date complaint filed: 18:47 Feb-15, 2021

While driving home thursday night i received left tail light malfunction waring on my dash panel with the turn signal blinking extremely fast. After arriving home i checked the light and found that the tail light inoperative and the turn signals were extremely dim. The next morning i called tucson mini and told them the problem. The sa stated to bring the car in and they would check out the problem. Upon inspection they found that the l/h tail light ground connector and the bulb connector melted. I ask the sa what would cause this problem and she could not answer this problem. But she did make a comment that she had seen hundreds of these problems. Some which caused enough damage that required the whole tail light to be replaced. She also stated that i was luck that the damage to my car limited to only the ground connector and the light bulb holder. I did some research on the internet and found several instances where the same problem had occurred. In one case the person had to replace both tail lights. I believe this is considered a safety hazard and could possibly cause a fire.

2020 MINI COUNTRYMAN
Parts: ENGINE
  • Date of Incident: Feb-01, 2021
  • Date complaint filed: 11:39 Feb-09, 2021

While driving in 10 degree f weather, the mini countryman overheated within 3 miles of driving from originally turning the car on (10 minutes of run time). The dealership noted that a rock passed through the grill that protects the auxillary cooling radiator and damaged the radiator, causing a leak. The new 2021 mini countryman cars contain a rock guard over the grill because they recognize this as a dangerous problem, but they have not fixed the problem with any car from a previous year. A simple rock guard having been installed is a very inexpensive and cheap solution that mini does not tell customers about until their car overheats and the bill is not covered under warranty. This situation was dangerous because it left the vehicle occupants stranded in freezing weather, where one person became borderline hypothermic (95f body temperature).

Parts: POWER TRAIN
  • Date of Incident: Jan-19, 2021
  • Date complaint filed: 00:00 Feb-02, 2021

TL* THE CONTACT OWNS A 2015 MINI Cooper. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. SECURE GEAR ROLL- A-WAY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE GEAR BOX NEEDED TO BE REPLACED. MINI COOPER (8360 MIRAMAR PL STE A, SAN DIEGO, CA 92121, (858) 535-9999) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V789000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT INCLUDED. ## VIN FAILED ## 2015 MINI COOPER ##

2015 MINI COOPER S
Parts: EXTERIOR LIGHTING
  • Date of Incident: Dec-09, 2020
  • Date complaint filed: 14:42 Dec-11, 2020

Driver side rear brake light has a short/over heats and melts connector to the brake light housing. Notification prompts you that you have a brake light malfunction. The vehicle was in motion on a city street. The vehicle has 15k miles on it.

Comparison List:
Comparison list is empty, please add cars.