MINI Complaints

2012 MINI COOPER S
  • Date of Incident: Apr-04, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2012 mini cooper s. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while merging onto a highway at approximately 50 mph, the vehicle stalled. The contact was not aware of any warning lights being illuminated. The contact pulled over and had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the failure was an electrical failure. The battery and the main fuse box were replaced. The vehicle was repaired. The contact related the failure to nhtsa campaign number: 23v337000 (electrical system). The failure mileage was approximately 121,000. Vin tool confirms parts not available.

2010 MINI COOPER
  • Date of Incident: Jul-21, 2022
  • Date complaint filed: Apr-14, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and EXTERIOR LIGHTING

The frm module on my 2010 mini cooper s failed in 2022. I was unable to access multiple functions on the vehicle, including interior and exterior lighting, window controls, and other operations that worked randomly during this time. I needed my car fully operational for work commuting so i had to find a replacement frm, which i did from an oem mini parts website, [xxx]. The new frm i purchased was matched to my vehicle's vin and installed and programmed by my local mini shop, detroit tuned [xxx] ) , in clawson, mi. The total bill for this was over $800 (i have receipts for the purchase and the install). The recall notice from mini/bmw came in 2023, and according to their website there is still no fix, which makes no sense since i bought an oem replacement that was fitted to my car in 2022, as i noted here. How can a part that when fails can potentially cause vehicle fires ("thermal incident", per their recall notes) not be replaced immediately by the manufacturer? And how can mini/bmw say they can't get the part when an oem version is available online? The delay in this fix is unacceptable. My oem replacement frm works perfectly, but i am out the $800+ i spent to get it since mini didn't then and still doesn't have them available, "officially". So if they ever get the part and replace my fully operational replacement for free, i am still out the money i spent in 2020 to make my car operationally safe. What can i do to get a refund from mini/bmw? Thanks. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2011 MINI COOPER
  • Date of Incident: Nov-15, 2022
  • Date complaint filed: Apr-12, 2024
  • Failed components: SUSPENSION, STEERING, and SERVICE BRAKES

The traction control light with antilock brake warning illuminated. Therefore my antilock brakes are inop along with traction control.

2011 MINI COOPER
  • Date of Incident: Oct-01, 2023
  • Date complaint filed: Apr-12, 2024
  • Failed components: AIR BAGS and SEAT BELTS

My passenger seat airbag warning is illuminated, with associated chime. I am also getting a orange warning light indicating the passenger airbag is inop. This is intermittent with a passenger occupying the passenger seat. Lights go on and off with movement of the passenger. There is a current recall for the convertible model of the r56 mini cooper.

2024 MINI COOPER
  • Date of Incident: Mar-25, 2024
  • Date complaint filed: Apr-12, 2024
  • Failed components: SERVICE BRAKES

Purchased the car new. On day two of having the vehicle and on a cold start in the morning, i noticed that the brake was very difficult to press in order to get the car started. Additionally, when applying the brake during driving it seemed to take a bit longer to slow down. I took the car into the dealer's service department and they confirmed that it was a bad brake booster. I am now waiting for the part to come in from germany, which is backordered.

2012 MINI COOPER S
  • Date of Incident: Feb-08, 2024
  • Date complaint filed: Apr-08, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2012 mini cooper s. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the windows failed to roll down. Additionally, the contact stated that the headlights, the hazard lights, and the turn signals were inoperable. Several unknown warning lights were illuminated and the message "light malfunction, contact dealer" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 155,000. Vin tool confirms parts not available.

2015 MINI COUNTRYMAN
  • Date of Incident: Feb-22, 2024
  • Date complaint filed: Apr-07, 2024
  • Failed components: ENGINE

The vanos solenoid failed in the 2015 mini cooper, and immediately after the alternator failed. My safety was put at risk in multiple ways: 1 - the engine was in a non-drivable state 2 - significant smell gasoline was coming from the car 3 - car had to be towed to a shop to determine what failed 4 - the shop fixed the vanos solenoid the problem was confirmed by the independent service center. When the vanos solenoid failed, the check engine and oil lights came on. By the time the lights came on however, the vehicle was undrivable. When the alternator failed, the battery light came on. Repair of the vanos solenoid was $279. 44 towing to the shop was $155. 00

2013 MINI COOPER S
  • Date of Incident: May-12, 2023
  • Date complaint filed: Apr-05, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2013 mini cooper s. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

2011 MINI COOPER
  • Date of Incident: Mar-01, 2024
  • Date complaint filed: Apr-04, 2024
  • Failed components: AIR BAGS

The passenger front seat airbag sensor is malfunctioning on a large number of these vehicles. Doing an internet search for my fault code, 93c3 reveals a lot of discussion about the problem. There had been a recall on earlier mini coopers for the same problem. I suspect they have not solved the problem and there should be a recall for this r 56 model.

2011 MINI COOPER S CLUBMAN
  • Date of Incident: Mar-29, 2024
  • Date complaint filed: Mar-29, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2011 mini cooper s clubman. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

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