MINI EXTERIOR LIGHTING Complaints

MINI EXTERIOR LIGHTING Complaints
    • 13 Complaints
    • 1 Crashes
    • 1 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 13 complaints related to MINI EXTERIOR LIGHTING.

    Recent Complaints

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Jul-01, 2020
    • Date complaint filed: 11:27 Jul-10, 2020

    Problem 1. A bug is inside of tail lamp (right) 2. A lot of dead bug's debris and dust are on the housing of both tail lamps. (right and left) the dealership service said the issue cannot be covered by warranty because the bugs would be considered an outside influences. In my knowledge, the bug inside of the tail lamp cannot be considered an outside influences, such as weather or outdoor influences. Even water should not be intruded on the lamp. This is obviously considered as defective part or improper taillight assembly which is not sealed up tighten enough. It should be covered by warranty as long as the warranty still exists.

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Mar-20, 2020
    • Date complaint filed: 12:18 Apr-27, 2020

    I have a melted socket and exposed wire for my right headlight bulb (high/low beam malfunction error). The whole headlight is cloudy which i assume is from when the socket melted/burned up. I have no functioning headlight on the right side, though the turn signal still works. I disconnected the bulb from the socket so that it doesn't keep burning. There are no issues with the left headlight. But i did have the right brake light go out last may (may 2019). Mini replaced the brake light assembly for a melted light socket, so this is the second melted socket on this vehicle. Both on the right side.

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Oct-10, 2019
    • Date complaint filed: 15:49 Nov-21, 2019

    Lighting right stop bumper, the bulb holder damage

    2015 MINI COOPER S
    Parts: EXTERIOR LIGHTINGENGINE
    • Date of Incident: Jul-25, 2019
    • Date complaint filed: 00:00 Jul-30, 2019

    Tl* the contact owns a 2015 mini cooper s. While driving approximately 25 mph, the rear driver's side turn signal and brake lights did not work and the? Malfunction rear light cluster? Message illuminated. The vehicle was taken to braman motorcars (561-465-8293, located at 2901 okeechobee blvd, west palm beach, fl 33409) where the rear brake cluster and the turn signals were replaced. The technician also diagnosed and replaced the engine mount due to an oil leak. The manufacturer was not made aware of the failures. The vehicle was repaired. The failure mileage was approximately 42,621.

    Parts: UNKNOWN OR OTHEREXTERIOR LIGHTINGELECTRICAL SYSTEM
    • Date of Incident: Jul-18, 2019
    • Date complaint filed: 20:05 Jul-24, 2019

    Vehicle's switch controlling headlights was left in the "parking lights on" mode inadvertently (it opened terminal 15 per mini). Car would not start less than 12 hours later. Mini reports that this "damaged the battery beyond repair" and said it was not subject to warranty replacement because the user had operated the switch. If this happened for many mini owners, people would be stranded and left in a dangerous condition. Furthermore, this is clearly something mini is choosing to ignore and classify as user error when it is a defect. Mini charged $600+ plus dollars to replace the battery, reprogram the vehicle and physically install the new battery. The dealer rep said he has personally seen 6 other vehicles this year alone with the same problem.

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