MINI Complaints

2010 MINI COOPER
  • Date of Incident: Mar-08, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ELECTRICAL SYSTEM, UNKNOWN OR OTHER, and EXTERIOR LIGHTING

On dec 17, 2019, mileage was 47,744 i took mini for service, and told them that the front right headlight didn't work, they replaced the light bulb and they found out that the headlight was still inoperable, and internally shorted. They didn't want to include it in the extended warranty. The mini has electrical issues (frm). The headlight wires are damaged inside the light housing and are bare-striped even if you change the light bulb when you hit a bump the wires touch the bulb short out. So my car was under the extended warranty when i took it to braman mitors miami for service but they failed to correct the problem. Bmw of north america extended the warranty for 10 years /156,000 miles whichever occurs first, as determined by your vehicle's service date (original service date is 3/16/2010) extending the limited warranty for the footwell module (frm) this problem is a known problem by bmw / mini they currently have open recalls on the model, series, production date, and year. But since hardly anyone files complaints to nhtsa in fla, this problem is ongoing. May 11, 2023, under violation of federal law (the safety act) dealers can't sell, lease, or deliver any vehicle until recall repairs have been performed. But they overlook the problem at the dealership when the car is in the shop for service. I was given a multi-point inspection it passed 28 of them lol, but the first one (operation of all light and signals, (passed)... Lol so how can this test pass? When i picked up the mini nothing was working turn signals, the front right headlight, windows, hazard lights, fog lights. However, the dealer overlooks the safety recall and wants to charge the client an additional charge to diagnose the frm. They gave me an estimate for $1,985. 38 if i had approved the work that they said the mini needed, but nothing to do with the recall (frm) is this how bmw handles this safety recall? They don't care to solve the problem at any level dealer or manufacturer.

2010 MINI COOPER CLUBMAN
  • Date of Incident: Mar-27, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2010 mini cooper clubman.  the contact received notification of nhtsa campaign number: 23v337000(electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirm parts not available.

2012 MINI COOPER
  • Date of Incident: May-12, 2023
  • Date complaint filed: Mar-25, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2012 mini cooper hardtop. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that there was not a remedy available yet. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.  vin tool confirms parts not available.

2017 MINI CLUBMAN
  • Date of Incident: Feb-06, 2024
  • Date complaint filed: Mar-19, 2024
  • Failed components: POWER TRAIN

Message on start and stop - “secure vehicle with parking brake when stopped. Consult service center” service center says $2k to fix for a $an inexpensive part. Does not impact performance of car but sounds like a safety issue.

2013 MINI CLUBMAN
  • Date of Incident: Nov-14, 2023
  • Date complaint filed: Mar-13, 2024
  • Failed components: EXTERIOR LIGHTING:BACK UP LIGHTS

The contact owns a 2013 mini cooper clubman. The contact stated that the driver’s side backup light was inoperable. No warning light was illuminated. The vehicle was taken to a local mechanic who performed a diagnostic test and stated there was a failure with the driver’s side backup light, and a defective footwell module. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,747.

2012 MINI COOPER COUNTRYMAN
  • Date of Incident: Mar-04, 2024
  • Date complaint filed: Mar-13, 2024
  • Failed components: ELECTRICAL SYSTEM and UNKNOWN OR OTHER

On the evening of march 4th at approximately 6:15 my 2012 mini cooper s all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark? ) and the entire cabin the became engulfed in flames. All of this has been captured by our building security camera. I reported the incident the following day to mini/bmw customer care. I've been sharing emails with thomas lula who is investigating the "thermal event"

2010 MINI COOPER
  • Date of Incident: Mar-17, 2023
  • Date complaint filed: Mar-13, 2024
  • Failed components: ELECTRICAL SYSTEM and ENGINE

The contact owns a 2010 mini cooper. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 mph, the vehicle stalled. The contact stated that she was unable to check for warning lights due to a previous failure of the instrument cluster. The contact was able to coast the vehicle over to the side of the road. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The contact stated that the stall was an intermittent failure and occurred at various speeds. Additionally, the contact stated that there were various other electrical failures with the power windows. Additionally, the sunroof was unable to open or close as needed. The contact stated that the vehicle was also intermittently not able to turn off after turning the ignition key to the off position and remained running until the vehicle turned off independently. The contact drove the vehicle to a local dealer who diagnosed the vehicle and related the failure to nhtsa campaign number: 23v337000 (electrical system). The failure mileage was approximately 30,000. Vin tool confirms parts not available.

2010 MINI COOPER
  • Date of Incident: May-11, 2023
  • Date complaint filed: Mar-11, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2010 mini cooper. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing an electrical failure. The contact stated that the turn signals, the headlights, the power window switches, the gauges and other unknown components were inoperable. Additionally, the contact stated that the vehicle had locked independently. The local dealer was contacted and informed the contact that they needed to pay a fee for the repairs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 93,000. Vin tool confirms parts not available.

2023 MINI COOPER
  • Date of Incident: Mar-11, 2024
  • Date complaint filed: Mar-11, 2024
  • Failed components: SERVICE BRAKES

Driver's side rear caliper appears to be rubbing into rotor... Bmw claims that at 16,845 miles from new, that this is merely wear and tear... I believe it is a dangerous design flaw and should be properly vetted...

2012 MINI COOPER COUNTRYMAN
  • Date of Incident: Mar-06, 2024
  • Date complaint filed: Mar-08, 2024
  • Failed components: ELECTRICAL SYSTEM and EXTERIOR LIGHTING

There is a recall existing for my car, by vin mine is not included, however i have the exact same problem. Water in the driver side foot well electrical panel which has caused a fault in the lighting, hazard lights, and battery issue. The car cannot be driven because the hazard lights and daytime running lights will not turn off even with the key out. Running out the battery in the process. The mechanic found water and corrosion inside the electrical housing.

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