MINI Cooper Countryman Complaints

MINI Cooper Countryman Complaints
  • 6 Complaints
  • 1 Crashes
  • 0 Fires
  • 0 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 6 complaints for Cooper Countryman models.

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: Jan-06, 2020
  • Date complaint filed: 17:26 Jan-07, 2020

My brakes failed to stop my car. I was at a drive-up atm and slowly approached the machine when the jerked forward several times and i could not stop it. I tried to engage the handbrake and that did not stop my car. The car drove across a driveway, jumped the curb and hit a stone wall. The airbag was deployed. I checked an online chat room and saw that the failure of brakes at slow speed is common enough that that brake failure in mini coopers that many owners reported brake failure m

Parts: ENGINE
  • Date of Incident: Nov-07, 2019
  • Date complaint filed: 22:59 Nov-17, 2019

It's not about safety issue but a defect that coolant leak happened between the engine block and oil filter housing at a car of low mileage run ( less than 30000 miles, close to 5 yrs). To repair this defect, owner had to pay $1515 at a mini dealer service.

Parts: VISIBILITYSTRUCTURE
  • Date of Incident: Aug-01, 2019
  • Date complaint filed: 13:42 Oct-12, 2019

PURCHASED MINI Cooper Countryman S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOULD MAKE ODD CHIRPING NOISES OCCASIONALLY, ALONG WITH THE RIGHT PASSENGER SIDE MIRROR WOULD MAKE A SHUTTERING NOISE WHEN CLOSING. TOOK IT TO DEALER AND THEY HAD TO REPLACE THE TRUNK LATCH ACTUATOR. IN ADDITION, THEY HAD TO REPLACE THE REAR WIPER MOTOR AND THE SIDE DRIVER'S MIRROR. CONSIDERING I HAVE HAD THIS CAR NEW FROM THE FACTORY, IT HAS BEEN STORED IN THE GARAGE WHEN NOT IN USE, AND THAT I TAKE IT IN FOR REGULAR MAINTENANCE AND OIL CHANGES EVERY 5K MILES, I HAVE A BOOK WITH SEVERAL PAGES OF REPAIRS THAT HAVE BEEN DONE ON THIS CAR THAT STARTED AT 2500 MILES. I HAVE AN EXTENDED WARRANTY ON MY CAR, OTHERWISE I WOULD HAVE ALREADY PAID OVER $6,000 IN REPAIRS FOR A CAR THAT IS ONLY 5 YEARS OLD. THIS IS REALLY UNACCEPTABLE! I DON'T ABUSE MY VEHICLES AND CONSIDERING THE PRICE OF THIS CAR, I EXPECTED MORE.

Parts: ENGINE AND ENGINE COOLING
  • Date of Incident: Oct-08, 2019
  • Date complaint filed: 13:24 Oct-12, 2019

2015 MINI Cooper Countryman PURCHASED NEW FROM FACTORY. HAVE HAD REGULAR ROUTINE MAINTENANCE SINCE PURCHASE. AROUND 48,000 MILES STARTED HEARING RATTLE NOISE FROM FRONT DRIVERS SIDE OF ENGINE COMPARTMENT. DEALER COULDN'T FIND ANYTHING. NOISE ONLY NOTICEABLE AT LOW SPEEDS AND WHEN CLUTCH UNDER LOAD. GOT WORSE OVER TIME, SO TOOK IT TO DEALER AND WORKED WITH MECHANIC TO IDENTIFY ENGINE. THEY CHECKED MOTOR MOUNTS WHICH APPEARED FINE, BUT WHEN THEY REMOVED THEM, MOUNTS WERE FOUND TO BE FAILED. BOTH MOTOR MOUNTS HAD TO BE REPLACED. THIS IS QUITE UNACCEPTABLE CONSIDERING I HAVE KEPT THE CAR IN THE GARAGE, I DON'T DRIVE IT LIKE I STOLE IT, AND I KEEP UP ON ALL THE REQUIRED MAINTENANCE.

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: May-08, 2018
  • Date complaint filed: 00:00 May-08, 2019

Tl* the contact owns a 2015 mini countryman. The contact stated that the front driver and passenger side door mechanisms did not latch. The vehicle was taken to mini of dutches county (1162 us 9,, wappingers falls, ny 12590) and was repaired; however, the failure recurred. The vehicle was repaired again. The manufacturer was notified. The approximate failure mileage was 90,000. *bf problem has been rectified to consumers satisfaction. *jb

Parts: POWER TRAIN
  • Date of Incident: Jan-25, 2019
  • Date complaint filed: 00:00 Feb-02, 2019

2015 mini countryman with 48980 miles clutch failed while it was in motion turning from a 50 mph zone to a side street. Dealer covered it except $173 due to extended service maintenance plan. It also cost $155 local service shop for diagnosis. The dealer replaced flywheel, clutch and pressure plates, shift fork and pedal retaining pin and clutch release fork. This could have been a life threatening condition if the right turn was not made in the lower speed road.

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