MINI COOPER Complaints

MINI COOPER Complaints
  • 59 Complaints
  • 11 Crashes
  • 0 Fires
  • 10 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 59 complaints for COOPER models.

Recent Complaints

Parts: ENGINE
  • Date of Incident: Feb-15, 2019
  • Date complaint filed: 02:19 Oct-22, 2020

Crankshaft pulley went out at 50,000 miles while in motion making car overheat.

Parts: EXTERIOR LIGHTINGELECTRICAL SYSTEM
  • Date of Incident: Aug-17, 2020
  • Date complaint filed: 21:39 Sep-25, 2020

Rear light connector over heating, melting and shorting.

2019 MINI COOPER
Parts: UNKNOWN OR OTHER
  • Date of Incident: Aug-15, 2020
  • Date complaint filed: 20:42 Aug-17, 2020

While driving on road driver's side roll over bar just popped up. I'm concerned that if car would have rolled over passenger would have been crashed. Already notified min icooper waiting for a response. Car will be service this week.

2020 MINI COOPER
Parts: VISIBILITY
  • Date of Incident: Jun-09, 2020
  • Date complaint filed: 00:00 Jun-09, 2020

Tl* the contact owns a 2020 mini cooper. The contact stated the while driving at 55 to 60 mph, the vehicle sunroof glass exploded without impact. No injuries were sustained. The contact drove the vehicle to the residence. The vehicle was not taken to the dealer to be inspected. The manufacturer was not contacted. The failure mileage was not available. The vin was not available.

Parts: SEAT BELTSAIR BAGS
  • Date of Incident: Feb-18, 2020
  • Date complaint filed: 15:27 Mar-03, 2020

WAS IN A SIGNIFICANT MOTOR VEHICLE ACCIDENT ON 2.18.20. DRIVING ON US-98WEST 2016 MINI Cooper 4DOOR WHEN LARGE CHEVY2500 PICKUP TRUCK STOPPED SUDDENLY IN FRONT OF ME. I WAS TRAVELING AT ABOUT 45-50MPH. I WAS WEARING MY SEATBELT. I SLAMMED ON BRAKES BUT MADE FULL CONTACT WITH BACK OF TRUCK, I WAS SLAMMED INTO THE WINDSHIELD AND STEERING COLUMN. SEATBELT FAILED- AIRBAG FAILED! MINI COOPER WAS DETERMINED A TOTAL LOSS BY INSURANCE COMPANY. I SUFFERED A CONCUSSION, FRACTURED STERNUM, TWO FRACTURED VERTEBRAE IN MY NECK - C7 AND T1.

Parts: POWER TRAINENGINE
  • Date of Incident: Dec-21, 2019
  • Date complaint filed: 09:15 Jan-04, 2020

12/19/19 i brought my vehicle to have 2 front tires replaced had them mount and balanced and a front alignment done. The dealer also completed multi point vehicle check. I get home. The car sits still saturday. I start it saturday at 1:30pm and get ready to pull out of drive way. Warning light comes on dash stating battery is not charging. Stop carefully. Consult nearest service center. I contacted service advisor. He stated to drive it back and they will give a loaner. I said no! The vehicle isn't drive able and i don't feel safe. He stated they close in 30 minutes. I wanted to speak to upper management. No one was available he stated. I said i would call back monday december23 2019. I spoke to receptionist who makes appointments. She had available spot on thursday december26,2019. I told her i will have it towed that thursday. I get there told them about the message that came on dash. I was going to have to replace battery and needed a brake flush and oh by the way looks like your pulley went out. The vehicle only had 37,502 miles. I have never heard of a pulley being replace at this mileage. I contacted customer relations for bmw mini that friday. They said they will contact in 1 business day. They did say there is an open case. They will contact jan 7. I was in a loaner for 6 days. I spoke to service manager tues 31,2019 which was new year's eve. She stated the dealership will give 20% discount and bmw mini will still contact me if they are going to assist. I mentioned to them about the defected pulleys on 2002 thru 2006 models. They will look into it.

2017 MINI COOPER
Parts: POWER TRAINFUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Oct-21, 2019
  • Date complaint filed: 00:00 Nov-13, 2019

The vehicle was at a stop when the brake was released it lunged forward into oncoming traffic. Another time in driveway veh was bought to a stop in our driveway to turn around. The brake pedal was released and the car lunged into a wall and the tires continued to spin until brakes were heavily applied

2017 MINI COOPER
Parts: AIR BAGS
  • Date of Incident: Aug-28, 2019
  • Date complaint filed: 00:00 Aug-28, 2019

Tl* the contact owns a 2017 mini cooper. The contact called on behalf of his wife and stated that while driving at 20 mph, the contact crashed into another vehicle. The air bags did not deploy but the contact mentioned that the other vehicles air bags deployed. A police report was filed. The contact sustained back and neck aches that needed medical attention. The vehicle was towed to a salvaged yard waiting to be diagnosed by the insurance company. The vehicle was not taken to a dealer for a diagnostic test or repairs. The manufacturer was made aware of the failure. The vin was not available. The failure mileage was approximately 40,000.

2017 MINI COOPER
Parts: AIR BAGS
  • Date of Incident: Jul-21, 2019
  • Date complaint filed: 00:00 Jul-23, 2019

Tl* the contact owned a 2017 mini cooper. The contact stated while driving 35 mph, when another vehicle failed to stop at a stop sign and impacted the front passenger side of her vehicle. The contact stated she was collided into a fire hydrant. The air bag did not deploy. The contact stated the passenger from the other vehicle sought medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to impound lot. A dealer was not contacted. The vehicle was not diagnosed as of yet. The vehicle was destroyed. The manufacturer had not been informed of failure. The failure mileage was unknown. *tr*jb

Parts: ELECTRICAL SYSTEM
  • Date of Incident: May-01, 2017
  • Date complaint filed: 00:00 Jul-18, 2019

TL* THE CONTACT OWNS A 2015 MINI Cooper. WHILE DRIVING 35 MPH, THE CONTACT STOPPED AT A TRAFFIC LIGHT AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT UNKNOWN WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. AFTER MULTIPLE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 W IH 10, SAN ANTONIO, TX 78249, (210) 732-7121) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,816.

2018 MINI COOPER
Parts: UNKNOWN OR OTHERSERVICE BRAKES
  • Date of Incident: Feb-21, 2019
  • Date complaint filed: 00:00 Apr-09, 2019

February 21, 2019 i was pulling into a parking space and the brakes temporarily failed. When i pumped them a second time they came to a stop, however by then the car and i had gone over a hedge and side swiped a tree. Bmw north america could not find any warning on march 11, 2019 when they reviewed the systems, no warnings at all, no air bags deployed. I was turning in to a familiar parking lot at a slow speed.

Parts: SERVICE BRAKES
  • Date of Incident: Mar-28, 2019
  • Date complaint filed: 00:00 Apr-01, 2019

TL* THE CONTACT OWNS A 2015 MINI Cooper. THE CONTACT STATED THAT THE BRAKE SENSOR WARNING INDICATOR ILLUMINATED, BUT THERE WAS NO BRAKE FAILURE. THE VEHICLE WAS TAKEN TO HABBERSTAD BMW (945 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746) WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND DECLINED TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TT *TR

Parts: ENGINE
  • Date of Incident: Mar-24, 2019
  • Date complaint filed: 15:02 Mar-26, 2019

PURCHASED VEHICLE NOVEMBER 2017. CAR WAS PARKED AND WHEN I STARTED ENGINE THERE WAS A LOUD NOISE. I TOOK IT IMMEDIATELY TO MINI Cooper SERVICE. WAS TOLD THE PASSENGER SIDE ENGINE MOUNT HAD COLLAPSED AND IT HAS ALSO CAUSED DAMAGE TO THE HEAT SHIELD FOR THE TURBO. HOW IS THIS POSSIBLE? NO SIGNS OR PRIOR PROBLEMS. MY MAINTENANCE HAS ALWAYS BEEN UP TO DATE. WHEN IT HAPPENED THE VEHICLE WAS PARKED, HEARD THE RADDLEING.

Parts: TIRES
  • Date of Incident: Dec-28, 2018
  • Date complaint filed: 00:00 Feb-25, 2019

2015 MINI Cooper. CONSUMER WRITES IN REGARDS TO TREAD ON TIRES BEING WORN AT ONLY 10,000 MILES. *LD *TR

Parts: ENGINE
  • Date of Incident: Nov-01, 2018
  • Date complaint filed: 00:00 Jan-03, 2019

TL* THE CONTACT OWNS A 2015 MINI Cooper. THE CONTACT TOOK THE VEHICLE TO ORLANDO MINI COOPER (350 S. LAKE N. DESTINY DR, ORLANDO, FL) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNKNOWN.

2018 MINI COOPER
Parts: STRUCTUREAIR BAGS
  • Date of Incident: Oct-20, 2018
  • Date complaint filed: 10:13 Nov-07, 2018

My 2018 mini cooper countryman s was involved in a front end collision with another driver who was traveling at approximately 50-60mph. We were traveling approximately 13 mph at time of impact and the front, knee or side air bag(s) did not deploy. I have a video of the accident as a dash cam was in place at the time of the accident.

Parts: ENGINE
  • Date of Incident: Aug-08, 2018
  • Date complaint filed: 17:29 Aug-08, 2018

Timing belt defective leading to serious engine failure requiring replacement. Within two weeks of replacement engine again was defective requiring a second replacement.

2019 MINI COOPER
Parts: STEERINGPOWER TRAINELECTRONIC STABILITY CONTROL
  • Date of Incident: Jun-27, 2018
  • Date complaint filed: 00:00 Aug-01, 2018

This is a brand model and brand new car that i had just purchased and was driving home from buying it- i had not even owned for a couple of hours. While on my way home vehicle malfunctioned and had near fatal collision. While driving on highway - at highway speed i was unable to control car and maintain speed. Engine seemingly locked up and as i was unable to control car almost caused a near fatal collision as car behind me did not realize i was losing speed. Taken to dealership and they noted the crankshaft speed pulse generator sensor had malfunctioned.

2019 MINI COOPER
Parts: STEERINGPOWER TRAINELECTRONIC STABILITY CONTROL
  • Date of Incident: Jul-23, 2018
  • Date complaint filed: 00:00 Aug-01, 2018

This is second incident that occurred with brand new mini cooper 2019 with same exact issue that again almost caused a near fatal accident. While driving on highway, at highway speed the car precipitously malfunctioned and car locked up and would allow me to maintain speed- nor accelerate. I was unable to maintain speed of the car therefore started to lose speed and decelerate. The vehicles behind me could not tell that i was suddenly losing speed and i was almost involving a near fatal collision again. I had been driving on the highway for about 5 -10 minutes prior to this precipitously occurring. This was the same situation i experienced with a brand new mini cooper 2019 model a week earlier. The car was towed to the dealership and they noted that the crank shaft speed pulse generator sensor was no good and had malfunctioned. As this is a repeat issue and very serious as it almost caused 2 near fatal incidents, i am concerned that the maker of the vehicle is not doing their due diligence to ensure that other 2019 models are safe. I have been told other mini models were has experienced same malfunction. This incident and the other both occurred at highway speed which creates a very dangerous set up after the vehicles had been driven for a few miles on the highway and in wet conditions.

Parts: AIR BAGS
  • Date of Incident: Jan-01, 2018
  • Date complaint filed: 13:14 Jul-30, 2018

I got the air bad warning a few months ago while driving the signal with a lil airbag on my dash board. I called the dealer took it in and the dealer said my car was out of warranty. They didn't check to see if this issue was a recall they just cared about fixing it if i paid them. Since then i get the airbag warning every time the car is on.

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