MINI Complaints

2010 MINI COOPER
  • Date of Incident: Jul-21, 2022
  • Date complaint filed: Apr-14, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and EXTERIOR LIGHTING

The frm module on my 2010 mini cooper s failed in 2022. I was unable to access multiple functions on the vehicle, including interior and exterior lighting, window controls, and other operations that worked randomly during this time. I needed my car fully operational for work commuting so i had to find a replacement frm, which i did from an oem mini parts website, www. Outmotoring. Com. The new frm i purchased was matched to my vehicle's vin and installed and programmed by my local mini shop, detroit tuned (www. Detrotuned. Com) , in clawson, mi. The total bill for this was over $800 (i have receipts for the purchase and the install). The recall notice from mini/bmw came in 2023, and according to their website there is still no fix, which makes no sense since i bought an oem replacement that was fitted to my car in 2022, as i noted here. How can a part that when fails can potentially cause vehicle fires ("thermal incident", per their recall notes) not be replaced immediately by the manufacturer? And how can mini/bmw say they can't get the part when an oem version is available online? The delay in this fix is unacceptable. My oem replacement frm works perfectly, but i am out the $800+ i spent to get it since mini didn't then and still doesn't have them available, "officially". So if they ever get the part and replace my fully operational replacement for free, i am still out the money i spent in 2020 to make my car operationally safe. What can i do to get a refund from mini/bmw? Thanks.

2012 MINI COOPER S
  • Date of Incident: Feb-08, 2024
  • Date complaint filed: Apr-08, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2012 mini cooper s. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the windows failed to roll down. Additionally, the contact stated that the headlights, the hazard lights, and the turn signals were inoperable. Several unknown warning lights were illuminated and the message "light malfunction, contact dealer" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 155,000. Vin tool confirms parts not available.

2015 MINI COUNTRYMAN
  • Date of Incident: Feb-22, 2024
  • Date complaint filed: Apr-07, 2024
  • Failed components: ENGINE

The vanos solenoid failed in the 2015 mini cooper, and immediately after the alternator failed. My safety was put at risk in multiple ways: 1 - the engine was in a non-drivable state 2 - significant smell gasoline was coming from the car 3 - car had to be towed to a shop to determine what failed 4 - the shop fixed the vanos solenoid the problem was confirmed by the independent service center. When the vanos solenoid failed, the check engine and oil lights came on. By the time the lights came on however, the vehicle was undrivable. When the alternator failed, the battery light came on. Repair of the vanos solenoid was $279. 44 towing to the shop was $155. 00

2013 MINI COOPER S
  • Date of Incident: May-12, 2023
  • Date complaint filed: Apr-05, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2013 mini cooper s. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

2011 MINI COOPER
  • Date of Incident: Mar-01, 2024
  • Date complaint filed: Apr-04, 2024
  • Failed components: AIR BAGS

The passenger front seat airbag sensor is malfunctioning on a large number of these vehicles. Doing an internet search for my fault code, 93c3 reveals a lot of discussion about the problem. There had been a recall on earlier mini coopers for the same problem. I suspect they have not solved the problem and there should be a recall for this r 56 model.

2011 MINI COOPER S CLUBMAN
  • Date of Incident: Mar-29, 2024
  • Date complaint filed: Mar-29, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2011 mini cooper s clubman. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

2010 MINI COOPER
  • Date of Incident: Mar-08, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ELECTRICAL SYSTEM, UNKNOWN OR OTHER, and EXTERIOR LIGHTING

On [xxx], mileage was 47,744 i took mini for service, and told them that the front right headlight didn't work, they replaced the light bulb and they found out that the headlight was still inoperable, and internally shorted. They didn't want to include it in the extended warranty. The mini has electrical issues (frm). The headlight wires are damaged inside the light housing and are bare-striped even if you change the light bulb when you hit a bump the wires touch the bulb short out. So my car was under the extended warranty when i took it to braman motors miami for service but they failed to correct the problem. Bmw of north america extended the warranty for 10 years /156,000 miles whichever occurs first, as determined by your vehicle's service date (original service date is 3/16/2010) extending the limited warranty for the footwell module (frm) this problem is a known problem by bmw / mini they currently have open recalls on the model, series, production date, and year. But since hardly anyone files complaints to nhtsa in fla, this problem is ongoing. [xxx], under violation of federal law (the safety act) dealers can't sell, lease, or deliver any vehicle until recall repairs have been performed. But they overlook the problem at the dealership when the car is in the shop for service. I was given a multi-point inspection it passed 28 of them lol, but the first one (operation of all light and signals, (passed)... Lol so how can this test pass? When i picked up the mini nothing was working turn signals, the front right headlight, windows, hazard lights, fog lights. However, the dealer overlooks the safety recall and wants to charge the client an additional charge to diagnose the frm. They gave me an estimate for $1,985. 38 if i had approved the work that they said the mini needed, but nothing to do with the recall (frm) is this how bmw handles this safety recall? They don't care to solve the problem at any level dealer or manufacturer. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C.

2010 MINI COOPER S CLUBMAN
  • Date of Incident: Mar-27, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2010 mini cooper clubman s. The contact received notification of nhtsa campaign number: 23v337000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.

2012 MINI COOPER
  • Date of Incident: May-12, 2023
  • Date complaint filed: Mar-25, 2024
  • Failed components: ELECTRICAL SYSTEM

The contact owns a 2012 mini cooper. The contact received notification of nhtsa campaign number: 23v337000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

2017 MINI CLUBMAN
  • Date of Incident: Feb-06, 2024
  • Date complaint filed: Mar-19, 2024
  • Failed components: POWER TRAIN

Message on start and stop - “secure vehicle with parking brake when stopped. Consult service center” service center says $2k to fix for a $an inexpensive part. Does not impact performance of car but sounds like a safety issue.

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