Mitsubishi Complaints

  • 515 Complaints
  • 68 Crashes
  • 4 Fires
  • 69 Injuries
  • 2 Fatalities
  • A total of 515 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 13.4%, or 69 of those complaints have caused some degree of injury. 13.2%, or 68 were crash related, and 0.8%, or 4 complaints describe fire-related incidents.

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: Apr-12, 2021
  • Date complaint filed: 13:18 May-11, 2021

RECENTLY REPLACED THE ROTORS AND PADS ON ALL FOUR WHEELS OF MY Outlander. ALL BUT THE REAR PASSENGER ARE WORKING FINE, WHILE THE REAR PASSENGER SIDE IS MAKING A GRINDING NOISE. WE?VE REPLACED THE BRAKE PADS 3 TIMES, REPLACED THE ROTOR ONCE, AND EVEN REPLACED THE WHOLE CALIPER; IT?S STILL MAKING A GRINDING SOUND. THERE?S A RECALL POSTED FOR SOME 2016 OUTLANDERS FOR THE PARKING BRAKE NOT ENGAGING/DISENGAGING PROPERLY AND WE MIGHT THINK THIS IS THE PROBLEM; HOWEVER, THIS RECALL IS NOT APPLIED TO OUR 2016 OUTLANDER. I THINK WE ARE HAVING THE EXACT PROBLEM THAT IS LISTED ON THIS RECALL.

2020 Mitsubishi ECLIPSE CROSS
Parts: UNKNOWN OR OTHERSEATS
  • Date of Incident: Apr-04, 2021
  • Date complaint filed: 01:04 May-03, 2021

The panoramic sunroof will not open. I can hear the motor however the interior or exterior sunroof will not open and the shifter does not stay in drive. My sister and i were on the interstate and she handed me a drink and hit the shifter and it slid into neutral without pushing the button. The heated seats do not heat properly.

2020 Mitsubishi OUTLANDER SPORT
Parts: AIR BAGS
  • Date of Incident: Apr-27, 2021
  • Date complaint filed: 19:03 Apr-27, 2021

The front passenger airbag cover opened/loose. The car is not in any accident at all.

Parts: SEAT BELTS
  • Date of Incident: Apr-23, 2021
  • Date complaint filed: 17:26 Apr-26, 2021

I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 Mitsubishi OutlanderS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).

Parts: SERVICE BRAKES
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 09:36 Apr-26, 2021

Recall notice on 1/1/2021 on rear brake operating shaft. Inquired several times over past few months. Still the problem has not been taken care of, answer haven? T gotten the parts. This is in my recall. ? If the parking break does not operate properly, it could lead to a vehicle rollaway and increase the risk of a crash.?

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