2015 Nissan Murano - POWER TRAIN Failure Complaint (#b16040)

2015 Nissan Murano

  • Date of Incident: Aug-03, 2024
  • Date complaint filed: Nov-11, 2024
  • Failed components: POWER TRAIN

When trying to merge onto the interstate, the car didn't accelerate, causing other vehicles on the road to swerve around me. Afterwards, I noticed that the car was shaking or juddering at low revs (about 1,000 RPM). I internet searched for possible causes and found that this shaking was caused by a known problem with the CVT on my car (Nissan Murano). I bought the car (a 2015 Nissan Murano AWD SL) in 2018 as a certified pre-owned vehicle only used by that Nissan dealership, it now has 63,841 miles on it. I needed the vehicle so I had the transmission replaced (I was told that 'fixing' the problem was not an option), at a cost of $7,157.19. There was no warning, no lights on the dash, etc. I had also just had the car serviced at the dealership (on 8/3/24, which cost me $2,618.55) where they replaced the CVT fluid as part of the service. I'm just lucky that the transmission didn't fail while I was actually going at a higher speed. Nissan needs to recall and/or replace these transmissions.

Vehicle VIN Info

VIN Pattern5N1AZ2MH*FN******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerNISSAN NORTH AMERICA, INC.
MakeNISSAN
ModelMurano
Model Year2015
Body ClassCrossover Utility Vehicle (CUV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Primary Fuel TypeGasoline
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System InfoFront row: 3-point manual belts; 2nd row: outboard and center 3-point belts.
Plant Company NameNissan North America Inc.
Plant CityCANTON
Plant StateMISSISSIPPI
Plant CountryUNITED STATES (USA)
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