2021 Nissan Versa - SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Failure Complaint (#b029f3)

2021 Nissan Versa

  • Date of Incident: Sep-07, 2023
  • Date complaint filed: Sep-17, 2023
  • Failed components: SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.

Vehicle VIN Info

VIN Pattern3N1CN8EV*ML******
Drive Type4x2
ManufacturerNISSAN MEXICANA, S.A. DE C.V.
MakeNISSAN
ModelVersa
Model Year2021
TrimGrade SV
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Engine Displacement (L)1.6
Engine Displacement (CC)1600
Engine Displacement (CI)97.638
Primary Fuel TypeGasoline
Transmission StyleContinuously Variable Transmission (CVT)
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System Info1st Row 3-Point Manual Belts / 2nd Row outboard 3-Point Manual Belts and Curtain Side Air Bags / 2nd Row center 3-Point Manual Belts
Lower Beam Headlamp Light SourceHalogen
Plant Company NameNissan Mexicana, S.A. de C.V.
Plant CityAGUASCALIENTES
Plant StateAGUASCALIENTES
Plant CountryMEXICO
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