Nissan FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

Nissan FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints
    • 13 Complaints
    • 1 Crashes
    • 0 Fires
    • 1 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 13 complaints related to Nissan FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL.

    Recent Complaints

    Parts: FORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
    • Date of Incident: Mar-21, 2021
    • Date complaint filed: 08:51 Mar-23, 2021

    At random times while driving the forward collision warning system and cruise control will stop working. On average it happens about every 20 to 25 miles and remains off for 2 to 3 minutes. It does not occur at regular intervals though, this is just the average. It was very difficult to get nissan to replace the sensor while the car was under warranty. They did not want to and finally when they agreed they said the part was on back order due to high demand so i'm not the only customer who has complained about this. The sensor still does not work properly and having the forward collision warning/automatic braking not reliable is a safety issue. Having the cruise control not work is just an annoyance. At nissan's suggestions, i've cleaned the sensor many times and i've ensured that nothing is blocking the sensor. It is simply a faulty, unreliable part and i believe there should be a national recall. This has been happening for over 2 years now. It took many months of complaining and sending them pictures of it not working before they replaced the sensor the first time. That fixed the issue for a few months but now the second sensor on the car has been malfunctioning for over a year. I'm attaching a couple of pictures for example. This issue has happened over a 100 times to me though.

    Parts: VEHICLE SPEED CONTROLFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
    • Date of Incident: Mar-15, 2021
    • Date complaint filed: 07:09 Mar-18, 2021

    Driving down interstate on nice clear day with minimal traffic, cruise control set at 70mph when suddenly the cruise disengages, warning light begins to appear on dash showing 2 cars colliding with audible alarm informing me that the front radar is obstructed. Cruise control will not work and any attempt to use cruise control is met with audible alarm and warning that front radar is obstructed. I stop, check all radar/sensors for debri... Everything is fine, no bugs, not debri, no obstruction. I restart engine, same warning appears before i even put transmission in drive. Start driving, same situation, front radar obstructed, cruise not available. After 10 miles or so the flasing light goes off, everything returns to normal, cruise control works properly. Car may experience this oroblem twice in hundred mile trip on perfectly clear day. Other times it may not happen at all on a 100 mile trip. When this does happen in heavy traffic the situation becomes dangerous quickly because the automated braking is disabled and if the radio is on it's easy to not realize the system is off until your speed is reduced significantly. I have had 2 close calls because of this - one with a car in front of me stopping abruptly and the system failed to maintain the selected gap between my vehicle and the vehicle in front of me so i had to veer onto the median to avoid a collision; the second time the cruise abruptly disengaged traffic behind me almost ran into me which caused vehicles behind me to have a close call. So far this problem has always happened on the highway or interstate, never in town. Sometimes when it is raining really hard the same warning light & audible alarm will sound, however cruise control remains operational as does the automatic braking. So it appears to work properly at times.

    Parts: VEHICLE SPEED CONTROLFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
    • Date of Incident: Jan-25, 2021
    • Date complaint filed: 20:01 Mar-13, 2021

    I RECENTLY PURCHASED MY 2018 Nissan Rogue IN AUGUST OF 2020 AND AS OF MARCH 2021, I'VE HAD 5 INSTANCES WHERE THE FRONT RADAR SYSTEM FOR THE CRUISE CONTROL FEATURE MALFUNCTIONED WHILE DRIVING ON THE HIGHWAY. THE FRONT RADAR SENSOR IS PART OF THE INTELLIGENT FORWARD WARNING SYSTEM IN NISSANS AND ITS JOB IS TO DETECT THE DISTANCE BETWEEN VEHICLES. THE SENSOR IS TIED TO THE CRUISE CONTROL AND EMERGENCY BRAKING SYSTEM. THE FAULT CONSISTS OF A FRONT RADAR OBSTRUCTION WARNING LIGHT MALFUNCTION ILLUMINATING LEADING TO THE DISENGAGEMENT OF THE CRUISE CONTROL FEATURE (IF ENGAGED PRIOR TO THE MALFUNCTION) OR THE CRUISE CONTROL FEATURE AND THE EMERGENCY BRAKING SYSTEM BECOMING DISABLED. ALSO, WHEN THE FAULT APPEARS, THE BRAKES ARE ABRUPTLY APPLIED BEFORE BEING RELEASED WHICH IS A VERY SERIOUS SAFETY ISSUE ESPECIALLY WHEN DRIVING DURING INCLEMENT WEATHER AS YOUR RELYING ON THE INTEGRITY OF YOUR BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL NISSAN DEALERSHIP AND THEY MENTIONED THAT THERE WERE NO CURRENT RECALLS IN PLACE FOR THIS PARTICULAR ISSUE AND THAT THE SYSTEM WOULD NEED TO BE UPDATED WITH THE LATEST SOFTWARE UPDATE TO SEE IF THE PROBLEM IS CORRECTED. I WAS TOLD THAT I WOULD HAVE TO PAY APPROXIMATELY $150 TO INSTALL THE UPDATE TO THE SYSTEM, WHICH TO ME SHOULD BE COVERED BY THE COMPANY DUE TO IMPLIED SAFETY ISSUES. I WAS SURPRISED TO HEAR THAT A RECALL WAS NOT IN PLACE FOR THIS SYSTEM, CONSIDERING THIS HAS BEEN A KNOWN ISSUE SINCE 2014 AND YET THE NISSAN COMPANY HAS YET TO ISSUE ANY TYPE OF SAFETY RECALL FOR THE ROGUE MODELS, HENCE MY SAFETY COMPLAINT. I FEAR THAT IF THIS PROBLEM ISN'T CORRECTED SOON AN UNSUSPECTING DRIVER COULD GET HURT!

    Parts: FORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCEELECTRICAL SYSTEM
    • Date of Incident: Feb-20, 2021
    • Date complaint filed: 14:25 Mar-10, 2021

    We have a group of customers must of us have experienced a stop lamp brake light switch gone bad that causes the computer to trow codes abs,tc,collision distance from the car in front ,bci malfunction,dealers are charging nissan customers to repair this issue $200+

    Parts: FORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
    • Date of Incident: Mar-04, 2021
    • Date complaint filed: 12:43 Mar-06, 2021

    If i have safety shield turned on , the car attempts to break when other cars drive next to me. There will not be any cars in front of me, but the vehicle attempts to break. I have to apply more gas to keep my car from stopping when it shouldn't. I keep reporting this issue to the dealership, but they assure me everything is fine. I have also made it a point to wipe the crash sensors and cameras clean before driving, but i am still having this problem. I am also having a problem when using the cruise control feature. If cruise control is set on, there is a delay of about 2-5 seconds when the car tries to automatically break. For example, if my cruise control is set on, a car will turn in front of me and then moments later my car randomly breaks as if the car is still in front of me. If i am approaching another car, the automatic breaks apply very late if cruise control is set on. I keep bringing these issues to the dealership's attention and have even paid for a full inspection, but they are not doing anything about this. The car keeps breaking unexpectedly and i am concerned for the safety of my family and i. We do not want to be in a situation when the car breaks unexpectedly and causes a fatal crash because of this.

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