Nissan Quest Complaints

Nissan Quest Complaints
  • 15 Complaints
  • 0 Crashes
  • 0 Fires
  • 1 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 15 complaints for Quest models.

Recent Complaints

Parts: ELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Jun-09, 2020
  • Date complaint filed: 05:31 Jun-18, 2020

Nissan common problem is the break sensor switch

Parts: STRUCTURE
  • Date of Incident: Dec-04, 2019
  • Date complaint filed: 21:04 Dec-04, 2019

I HAVE A 2016 Nissan Quest. IT SNOWED LAST NIGHT, AND A PIECE OF ICE GOT STUCK IN THE DRIVER'S SIDE EXTERIOR DOOR HANDLE AND KEPT THE HANDLE SLIGHTLY AJAR. BECAUSE OF THIS, THE DRIVER?S SIDE DOOR WOULD NOT OPEN USING THE INTERIOR DOOR HANDLE. I HAD TO UNROLL THE WINDOW, AND PUSH THE EXTERIOR HANDLE BACK TO ITS NORMAL POSITION BEFORE THE INTERIOR DOOR HANDLE WOULD OPEN THE DOOR. I AM GRAVELY CONCERNED ABOUT THE DESIGN OF THE DOOR LATCH MECHANISM. IT WOULD BE LOGICAL THAT THE INTERIOR HANDLE SHOULD OVERRIDE ANY STATE THE THAT THE EXTERIOR HANDLE IS IN (FOR EXAMPLE, IF THE EXTERIOR HANDLE WAS DAMAGED IN AN ACCIDENT) AS A SAFETY PRECAUTION.

Parts: POWER TRAIN
  • Date of Incident: Oct-25, 2017
  • Date complaint filed: 14:11 Oct-28, 2019

WHEN VEHICLE IS WARMED UP, WHILE EXCELERATING THE TRANSMISSION SHUDDERS. THIS TRANSMISSION HAS BEEN RECALLED AND WARRANTY EXTENDED ON ALL NISSAN VEHICLES EMCEPT THE Quest. THE DEALERSHIP IN TERRE HAUTE SAYS IT NEEDS REPLACED AT A VALUE OF $4300. I WOULD LIKE SIGNIFICANT HELP WITH THIS.

Parts: WHEELS
  • Date of Incident: Jul-11, 2019
  • Date complaint filed: 17:58 Aug-14, 2019

I PURCHASED 2015 Nissan Quest ON JULY 3, 2019. AFTER I BROUGHT IT HOME, NOTICED IT HAD A NIL IN FRONT PASSENGER TIRE. WENT BACK TO DEALERSHIP ON JULY 3, AND ADV THE SALES REP STEVE PUSATERI. HE STATED THAT IT WOULD BE FIXED. ALSO ADVISED THAT THERE IS POOR ACCELERATION. JULY 6 2019, HAD AN APPT AND NOTHING WAS FOUND WITH ACCELERATION, THE TIRE WAS FIXED. ON JULY 11, 2019, MY WIFE WAS ON A ROAD TRIP, AND TEXT STEVE TO ADVISE THAT THE VAN IS SHAKING AND THERES A MAINTENANCE ISSUE. ON AUGUST 7TH, MY WIFE TOOK THE VAN TO DUNN TIRE. THAT IS WHERE THEY ADVISED HER THAT THE TIRES ARE T AND V RATING TIRES, AND THEY SHOULD NEVER BE COMBINED AND THAT IS DANGEROUS. DUNN TIRE BROUGHT TO MY ATTENTION THAT THE TIRE DEPTH WAS AT 3-32. TOOK VAN BACK TO DEALER ON THURSDAY AUGUST 8, TO CHECK OUT THE SHAKING, THEY ADVISED THAT THERE WAS A BROKEN BELT IN ONE OF THE TIRES, AND THAT CAUSES THE SHAKING. AT THAT TIME, WE BROUGHT TO THEIR ATTENTION ABOUT THE MIXTURE OF TIRES ON VAN. AND WE ALSO ADV THAT THE REAR TIRE WAS CRACKED, AND LEAKING AIR PER DUNN TIRE. WHEN WE PURCHASED THE VAN, THE DEALERSHIP ADVISED US THAT THE VAN WAS CERTIFIED AND HAD A DETAILED INSPECTION. ON THE CERTIFIED PRE OWNED INSPECTION CHECKLIST IT READS AS FOLLOWS. THE TREAD DEPTH WAS AT 5-32. HOW COULD MIKE BARNEY NISSAN CERTIFY THE VEHICLE, WITH A COMBINATION OF DIFFERENT TIRES ON THE VAN? THIS WAS A DANGER TO MY WIFE AND 3 CHILDREN, WHILE THEY WERE TRAVELING ON THE HIGHWAY.. WHEN WE PICKED UP THE VAN ON AUGUST 13, THE CAN HAD 4 BRAND NEW TIRES. AFTER LEAVING THAT NIGHT, THE VAN CONTINUES TO SHAKE. MY WIFE LEFT A MESSAGE FOR SERVICE REP AUGUST 14, AND SHE HAS YET TO RETURN THE CALL.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-12, 2019
  • Date complaint filed: 15:35 Jul-12, 2019

The car was parked. The power sliding door closed all the way on my child? S hand. There is suppose to be a safety mechanism that keeps the door from closing all the way. It did not work and i had to hit the button on the door for it to open and release his hand.

Parts: UNKNOWN OR OTHERFUEL/PROPULSION SYSTEM
  • Date of Incident: Apr-28, 2017
  • Date complaint filed: 19:10 Jun-29, 2019

I? Ve noticed that in 2016 at about the time i purchased my van it had a jerking whenever you accelerate after coming to a complete stop or even to just accelerate i took it back to the place i got it they test drive the van while i sat in it with them but even then he stated he didn? T feel anything so i took it to a firestone shop explained it to them where he took it for a test drive and he saw and felt what i was feeling and he gave me the information to what the was problem i took it back to the place i purchase the car they stated yes it was the problem they changed it but i don? T understand why i? M still having the problem and drive it feels like the engine is about to drop out the hood or the transmission i have this issue and it? S becoming annoying while driving. I? M paying for this vehicle and i need to get the problem solved. Sometimes i have to take my foot off the gas peddle and allow the vehicle to stop jerking and bucking before i replace my foot to accelerate which then i have to apply lots of gas just so it don? T start jerking again.

Parts: POWER TRAIN
  • Date of Incident: Feb-19, 2019
  • Date complaint filed: 10:30 Mar-01, 2019

Took my nissan in for the 60000 services and found out there is a problem on the cvt has a code p17f1. The service tech explained what's wrong how is shakes and judder and i have been feeling this since 45000mile and i'm just about 3000 out of warranty at 63000 miles and nissan usa does not want to cover the repair. The cvt judder upon acceleration 0-40. I was advised to get the valve body replaced and was quoted $1340. 47. I have been a loyal nissan owner for years i have nissan titan 2006 , 1984 nissan 300zx, 2004 infinity i35, 2014 nissan altima,and had 2003 nissan maxima.

Parts: AIR BAGS
  • Date of Incident: Jun-03, 2018
  • Date complaint filed: 17:49 Jun-08, 2018

The airbag light turns on when a passenger is sitting on the passenger seat. The "airbag off" is "on" on various occasions during the drive, it goes on and then after some times it turns off. The airbag seems faulty. Looks like if the vehicle is in an accident, the airbags might not deploy, therefore the passenger is not safe from a vehicle crash. It always happens when i drive the vehicle and a passenger is sitting on the passenger seat.

Parts: EXTERIOR LIGHTINGELECTRICAL SYSTEM
  • Date of Incident: Apr-16, 2018
  • Date complaint filed: 02:58 Apr-18, 2018

When using the left signal all the lights on the dashboard starts flashing on and off. The vehicle was in motion but this happens even when it is in park. I tested it in my driveway.

Parts: UNKNOWN OR OTHERSUSPENSIONSERVICE BRAKES
  • Date of Incident: Mar-30, 2016
  • Date complaint filed: 02:01 Mar-28, 2018

This vehicle has several manufacturing faults that threaten the safety of my family. Since the vehicle left the consession, according to new, we have not been able to safely use this vehicle since its transmission, suspension and front. These components have a vibration and crunch that does not allow safe use. Since then it has taken imnumerable times to repair for the same faults and they still persist. The nissan has already been documented this claim and have ignored the safety risks involved in driving a vehicle that can be blocked transmission in the middle of the highway exposing the safety of my family and other drivers.

Parts: POWER TRAINENGINE
  • Date of Incident: Mar-25, 2018
  • Date complaint filed: 00:00 Mar-27, 2018

OUR 2015 Nissan Quest WITH 47500 MILES ON IT STARTED MAKING A BAD NOISE ON SUNDAY 3/26/18, AND HESITATING AS I WAS DRIVING WITH MY 3 KIDS BACK FROM A SHORT TRIP. IT WAS A HORRIBLE SENSATION TO NOT KNOW IF I COULD MAKE IT HOME SAFE WITH MY KIDS. TOOK IT TO NISSSN TO CHECK IT OUT ON MONDAY 3/27/18. I GOT A CALL TODAY TO TELL ME THAT THE RADIATIOR GAR A LEAK INTO THE TRANSMISSION. THE TRANSMISSION IS OUT. I NEED TO REPLACE THE TRANSMISSION, AND RADIATOR. TOTAL REPAIR COST ALMOST $6000. THEY SUBMITTED A CLAIM UNDER WARRANTY, WHICH WAS TURNED DOWN BY NISSAN BECAUSE IT WAS NOT THE TRANSMISSION THAT FAIL ON IT\\\\\\\'S OWN. BUT, PROVOKED BY THE LEAK BY RADIATOR, WHICH IS NOT COVERED UNDER WARRANTY. I PURCHASED THIS VEHICLE IN AUG. 17. AND, CANNOT BELIEVE THAT NISSAN IS GETTING AWAY WITH NOT FIXING THIS KNOWN ISSUE ON THEIR FAULTY RADIATORS ON MANY OF THEIR VEHICLES. I CANNOT AFFORD THE 6K TO FIX IT. SO, I DON'T KNOW WHAT I WILL DO.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Oct-14, 2017
  • Date complaint filed: 00:00 Oct-31, 2017

Brake switch stopped functioning. Brake lights intermittently did not work, and eventually push start did not function. Researched online is a common problem.

Parts: WHEELS
  • Date of Incident: Jul-10, 2017
  • Date complaint filed: 09:29 Jul-31, 2017

Vehicle wheel/tire sensors are faulty. It keeps giving me warning signal to check tire pressure. I took my vehicle to dealership to fix it and it was fine for 2 weeks and this week its again giving same check tire pressure signal. I have it checks with dealership once and with les schwab twice. In one month period.

Parts: POWER TRAIN
  • Date of Incident: May-11, 2016
  • Date complaint filed: 14:12 Jun-24, 2016

Jerking transmission while accelerating above 40mph; at speed cruising going up and down hills; and decelerating from 70mph. Occurring more often while on cruise control setting.

Parts: SERVICE BRAKES
  • Date of Incident: Mar-26, 2016
  • Date complaint filed: 18:16 Mar-26, 2016

On march 26th 2016, at 2:31pm, i sat in the vehicle, turned the vehicle on and put it in the drive gear. While my foot was still on the brake, the vehicle started to roll forward. I immediately checked whether the gear was in fact in the drive mode, and both the dashboard and gear box symbols confirmed. I tried to step on the breaks, but the breaks seemed to already be depressed all the way down and locked in that position. I had no control over braking capabilities. After seeing that i had no control over its rolling motion, i quickly depressed the emergency brake. The vehicle finally came to a complete stop. Then i turned the vehicle ignition off. I was prompted to put the vehicle in park mode. I shifted the gear to park and attempted to restart the vehicle. While trying to restart it, the vehicle's break was still completely depressed, although i tried to depress it further with my foot and snap it back to its original position. After a couple of attempts of continuing this action, the brakes finally seemed to unlock and released back into its original position. I had regained control over the braking capabilities of the vehicle. Next, i released the emergency break and put the vehicle in the drive gear once again. I was able to drive the vehicle appropriately thereafter.

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