The contact owns a 2019 dodge ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) and nhtsa campaign number: 23v411000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed traveling a thousand miles away from home, the vehicle stalled and lost motive power in the middle of the freeway. The vehicle was towed to a local dealer where it was diagnosed with a failed tone wheel generator and failed fuel pump. The tone wheel generator and fuel pump needed to be replaced. The vehicle was repaired. The vehicle was picked up by a family friend on two occasions and the failure was still present. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for ninety days or more. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. Vin tool confirm parts unavailable.
Nexen radian htx tires supplied on new 2019 ram 3500 drw. 19,920 miles, front tires while towing 5th wheel rv began to shake a various speeds. With or without rv attached. Ram dealer indicates belts in both front tires have begun to separated. Ram service rep stated they have seen this alot with nexen tires.
The contact owns a 2017 ram 1500. The contact stated while driving with adaptive cruise control set at 70 mph, the engine was misfiring and made abnormal loud sounds. Additionally, the vehicle started losing power. The message "service def system. See dealership" was displayed. The contact was able to pull to the side of the road. The contact stated that upon opening the hood and lifting the engine cover, she noticed that the engine was on fire. The contact was able to extinguish the fire with water bottles. There was no fire department or police report filed. There was no injury sustained. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Abs and/or traction control lights turning on intermittently while driving, this is the 3rd time it has happened to me on this truck.
The contact owns a 2022 ram 3500. The contact received notification of nhtsa campaign number: 23v060000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hard to fuel the vehicle. Takes 15 minutes or more to fill the gas tank. Ram's fix is to replace the gas tank on a 4 year old truck with under 60,000 miles. Filling up using a funnel at a gas station is not safe for me or other drivers. The local dealer said the cost would about $2000. A service notice was issued over a year ago.
The contact owns a 2016 ram 1500. The contact stated while driving 25–35 mph, the vehicle lost power steering functionality. The contact was able to drive the vehicle to the residence. The contact stated that an unknown warning light was illuminated after the failure. The contact called the local dealer and was informed that a diagnostic test was needed; however, the vehicle was not diagnosed or repaired. The contact stated that failure was related to nhtsa action number: rq23003(steering). The manufacturer was not contacted. The failure mileage was approximately 80,000.
The contact owns a 2018 ram 2500. The contact stated while driving 50 mph, the service emergency braking system message was displayed. The abs warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the abs pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the abs pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 23,000.
I took my 2016 dodge ram to the dealership that i purchased it from and asked for an alignment. The dealership informed me that they would not perform the alignment as the v06 recall had been performed, which had welded the adjustment nuts to vehicle's drag link. I was told that in order to get the vehicle aligned properly, the drag link would need to be replaced by contacting fca. When fca had called the dealership informing them of how to go about replacing the drag link, the dealership refused to discuss with them. The welded adjustment nuts should only be a temporary fix, and i would expect doge to replace the defective component. The welds also seem of questionable quality, you would expect a higher standard for a critical component that could fail and cause a major accident.
The contact owns a 2014 ram 1500. The contact stated that while driving at an undisclosed speed, the power steering functionality was inoperable. The contact stated that the power steering had seized. The contact turned off and restarted the vehicle and drove the vehicle to the residence. The contact stated that the failure was intermittent. The vehicle was taken to the dealer and was diagnosed with a failed power steering module. The contact was informed that the power steering circuit module and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. The failure mileage was approximately 82,000.