Scion Complaints

  • 63 Complaints
  • 15 Crashes
  • 2 Fires
  • 16 Injuries
  • 0 Fatalities
  • A total of 63 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 25.4%, or 16 of those complaints have caused some degree of injury. 23.8%, or 15 were crash related, and 3.2%, or 2 complaints describe fire-related incidents.

Models

Recent Complaints

Parts: AIR BAGS
  • Date of Incident: Sep-08, 2020
  • Date complaint filed: 00:00 Sep-10, 2020

TL* THE CONTACT OWNS A 2015 Scion iA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THEY CRASHED INTO A WILD HORSE. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT HEARD FROM THEM AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: May-06, 2019
  • Date complaint filed: 09:21 Aug-28, 2020

My car has under 60,000 miles, i bought it with about 28,000 on it and it has had intermittent issues with the display. I went to dealership, who said the whole infotainment system needs replaced, which is about $1200 with parts and labor. It has been doing this with less than 30,000 miles on the car and has gotten worse. It causes the display to go in and out, which happens also with the backup camera.

Parts: POWER TRAIN
  • Date of Incident: Apr-06, 2020
  • Date complaint filed: 00:00 Jun-24, 2020

TL* THE CONTACT OWNS A 2015 Scion tC. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THERE WAS A DELAY IN VEHICLE RESPONSE. THE CONTACT ALSO STATED THAT THE VEHICLE DOWNSHIFTED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF SANTA MARIA (700 E BETTERAVIA RD, SANTA MARIA, CA 93454) TO BE DIAGNOSED, HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *BF*JB

Parts: POWER TRAIN
  • Date of Incident: Dec-01, 2019
  • Date complaint filed: 00:00 Jun-01, 2020

MY 2015 Scion tC AUTOMATIC HAS ROUGH SHIFT POINTS, ROUGH IDLE AT STOP SIGNS. THE SCION FRS HAS THE SAME ISSUES AND TOYOTA ISSUES A TSB FOR SHIFT ENHANCEMENT THAT FIXED THEIR TRANSMISSION ROUGH SHIFTS AND ROUGH IDLE. I?M HOPING THAT SCION OR TOYOTA ARE LISTENING AND WE NEED THIS FIX TOO! RESETTING THE COMPUTERS BY DISCONNECTING THE BATTERY FIXES THE ISSUE TEMPORARILY, SINCE THIS IS A ?LEARNING? TRANSMISSION, IT ALWAYS SEEMS TO DEFAULT AND STARTS TO SHIFT ROUGH, SHIFT TOO OFTEN OR BACK TO BACK EVEN IN CITY DRIVING. IT?S GEAR HUNTING AND I?M SO SICK OF IT. TOYOTA SAID THEY CAN?T FIND ANYTHING WRONG, I DID A TRANSMISSION DRAIN AND FILL WITH TOYOTA THINKING IT WOULD FIX THE ISSUE AND IT NEVER DID. IT?S THE ECU OR TCM, WE NEED THE UPDATE JUST LIKE YOU GUYS DID FOR THE FRS AND YOU FIXED THOSE ISSUES! SO PLEASE FIX OURS! THESE ROUGH SHIFTS ARE ANNOYING. I ONLY HAVE 25K MILES ON MY TC SO IT CAN?T BE THE TRANSMISSION, IT?S THE COMPUTERS, PLEASE SEND OUT A NEW FIRMWARE TO FIX THIS! *TR

Parts: UNKNOWN OR OTHERENGINE
  • Date of Incident: Feb-28, 2020
  • Date complaint filed: 20:02 Mar-02, 2020

THE VEHICLE WILL INTERMITTENTLY SHUT ITSELF OFF IN THE ROAD FOR NO APPARENT REASON. THE CHECK ENGINE LIGHT AND BATTERY LIGHT WILL DISPLAY ON THE DASH. HOWEVER, WHEN I PUT THE CAR BACK IN PARK AND RESTART THE ENGINE THERE ARE NO INDICATOR LIGHTS ON AND NO CHECK ENGINE LIGHT WHATSOEVER. THIS CAR HAS BEEN LOOKED AT BY 3 CERTIFIED TOYOTA DEALERS AND NONE OF THE MECHANICS CAN ACCURATELY PINPOINT THE ISSUE. I AM CONCERNED THIS CAR WILL SHUT ITSELF DOWN IN THE MIDDLE OF THE HIGHWAY AND CAUSE A COLLISION. WORST EXPERIENCE WITH A CAR I'VE EVER HAD. SURPRISINGLY NEWER MODEL VEHICLE AND THIS DIFFICULT TO DiAGNOSE. THE CAR MAINLY SPUTTERS AND STALLS AT IDLE OR LOW SPEEDS. WE HAVE TRIED NUMEROUS TIMES TO GET AN ACCURATE DIAGNOSES. NOTHING LEFT TO DO AT THIS POINT EXCEPT REPLACE THE CAR. I FEELS IT IS A DANGER TO MYSELF AND OTHERS ON THE ROAD.

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