• 6 Complaints
    • 1 Crashes
    • 1 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 6 complaints related to smart FUEL/PROPULSION SYSTEM.


    Recent Complaints

    • Date of Incident: Apr-21, 2021
    • Date complaint filed: 14:14 Apr-21, 2021

    Car has major delays many times when you hit the gas pedal - you can be turning into traffic at times and there? S a major delay to propel the vehicle forward when your foot is on the pedal - this delay in getting the car moving could cause a major crash. Motor mounts wear out under 50,000 miles seems too soon when compared to most other vehicles - suspension (shocks) come super hard from the factory.

    • Date of Incident: Sep-02, 2020
    • Date complaint filed: 10:23 Sep-09, 2020

    The brakes are slipping bad. They have been slipping since i bought the vehicle in 2016. The gas tank is leaking and has leaked into the cab of the car. The gas tank has been replaced 3 times.

    • Date of Incident: Jan-01, 2017
    • Date complaint filed: 23:34 Sep-15, 2018

    Tysinger replaced the fuel tank on 08/30/2018. The car has had problems with the fuel tank since i purchased the car. The car has been making a loud bang and then there is a strong smell of smoke afterwards. This has happened at least 45 times since i purchased the car, i thought the problem would go away, but it has not. The car stalls at red lights and during stop and go traffic, there is a strong smell of smoke after it stalls.

    • Date of Incident: Sep-07, 2016
    • Date complaint filed: 11:06 Oct-03, 2016

    The fuel gauge and mpg indicators are both faulty. The fuel gauge does not show the correct amount of fuel in the tank, and the mpg digital indicator is hardly ever true. Especially that the car's actual city mpg is way off from the what is shown on the sticker.

    • Date of Incident: Feb-22, 2016
    • Date complaint filed: 20:34 Jul-05, 2016

    I noticed that my gas gauge was giving me incorrect readings. The gas tank according to the owners manual holds 8+ gallons of gas. When i get a low fuel warning if i "fill up" the tank it only takes between 5 and 6 gallons. The gas gauge shows full and then within hours all of a sudden it reads there is only a half tank of gas. I visited my dealer mercedes-benz manhattan if february of 2016 after waiting for 3 hours i was told that the issue was being worked on but at that time there is no fix. Prior to going to the dealer i receive no notification of this problem. As the consumer i should have been make aware of this defect. When i took my car to the dealer on july 29, 2016 because of an issue with my air conditioner the service writer told me that there was no fix of the gas gauge problem and that because it was not considered a, "safety" issue no noticed were sent and no recall would be issued. How is not knowing how much gas you have in your tank not a safety issue. Luckily for me i was not driving on a highway when my car ran out of gas recently, had i been on the highway i guess my having to risk my life to get to the side of the highway in oncoming traffic has been determined by smart usa not to be a safety issue, i vehemently disagree. The attached images will show the gas gauge indicating low fuel level, receipt for amount of gas added and gas gauge showing full with only in this case a little over 5 gallons of gas being added.

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