Consumers have filed a total of 5 complaints related to smart UNKNOWN OR OTHER.
Car has major delays many times when you hit the gas pedal - you can be turning into traffic at times and there? S a major delay to propel the vehicle forward when your foot is on the pedal - this delay in getting the car moving could cause a major crash. Motor mounts wear out under 50,000 miles seems too soon when compared to most other vehicles - suspension (shocks) come super hard from the factory.
My 2016 smart car at only 51000 miles had transmission failure while driving down freeway almost resulting in crash. My car went from 65 miles a hour, then warning light said transmission failure and car was unable to excel rate or break, the emergency break was the only thing that saved me. Mercedes diagnosed a wig was able to fly up under car and get wrapped around axels, transmission, and break belts. The car was totaled from a wig. This is unacceptable that the underneath is left vulnerable to a object being able to cause so much damage, that could have easily resulted in a fatal car crash. This happened on hwy 59 south houston, while driving.
Was driving down the road and my vehicle suddenly died-was not out of gas- took a while and started but shook violantly and didn't stay started- waited a while longer and it started and was able to drive it home.
Gas tank 5 gallons not 8 as listed in the book. Tanks fills up premium gas for $10. Gas pump said it put out 5 gallons only into the tank. That filled up the whole. Now i'm naive to fill up soon i reach another 100 miles. This is not going to work. You sold me the wrong vehicle. Instead of helping me make a wise decision your only concern was to sell sell sell that's it. Mpg is around 30. Not true it's at 23 mpg. Mirrors don't adjust correctly. Blind-siding is dangerous and fatal. Emissions issue: smells like plastic/rubber burning??? Battery level indicator is missing. Doesn't power my phone while vehicle engine is off. Audio system keeps cutting off phone calls and the google navigator guidance. The bumper to bumper 75,000 miles warranty doesn't even cover 60 miles per day for the next 4 years. That's 1,800 miles /month. 21,600 miles per year. I do 10,000 miles per month. I walked in the dealership thinking i will be paying no more than $100. Sadly enough i don't know what i was thinking to sign up a $265/month note for next 5 years on a car that doesn't have enough room for at least missing trunk sliding cover. Caddy for iphone alarm system is low. Radio static have all the station in decimal points but doesn't pick and settle on one that's broadcasting. Terrible radio.
I have taken car back to dealer with complain that speed indicated on speedometer is 10% low. They said could not fix and mercedes says is within tolerance. Since my warrantee is based off of my odometer and the car and it is incorrect by 10% i am loosing 10% or my warantee. Thereby they are violating the agreement of warantee at purchase. They are refusing to correct problem or issue extended warantee.