smart ELECTRICAL SYSTEM Complaints

smart ELECTRICAL SYSTEM Complaints
    • 5 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 5 complaints related to smart ELECTRICAL SYSTEM.

    Models

    Recent Complaints

    Parts: ELECTRICAL SYSTEM
    • Date of Incident: Dec-09, 2019
    • Date complaint filed: 00:00 Jan-16, 2020

    TL* THE CONTACT OWNS A 2016 smart fortwo. THE CONTACT STATED THAT AFTER DRIVING THE VEHICLE FOR SEVERAL MONTHS, THE VEHICLE WAS THEN PARKED FOR A MONTH. AFTER A MONTH, THE VEHICLE FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO MERCEDES-BENZ OF SAN FRANCISCO 500 8TH ST, SAN FRANCISCO, CA 94103 WHERE THE DEALER DIAGNOSED THE VEHICLE WITH BATTERY MANAGEMENT SYSTEM FAILURE. THE CONTACT WAS INFORMED THAT MERCEDES WOULD NOT COVER THE VEHICLE UNDER WARRANTY DUE TO THE LACK OF SERVICE UPKEEP. THE DEALER PROVIDED AN ESTIMATE OF $15,000.00 FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DECLINED TO OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,700.

    Parts: ELECTRICAL SYSTEM
    • Date of Incident: Sep-09, 2018
    • Date complaint filed: 21:30 Sep-25, 2018

    2016 smart car passion key stuck in switch. Stationary in park gear. Poor design of shifter, if that easily disabled. Should be recalled and replaced with improved design shifter. If that sensitive why do they put 2 cup holders near the shifter? Simple rubber seal would fix it! The service mechanic said the shifter was damaged because of a coffee spill - how long does it take - because any stain was years ago when i got the car. I have not drunk any in the car over a year. To save money i make coffee at home and drink at work. I? M sure all this summer wet and humid weather caused a problem. After weeks of rain the key was jamming many times before it got stuck. I think the shifter was defective and failed and should be replace for free. Internet search shows the shifter is common problem for this car. Trying to blame a spill for the failure but just a bad shifter. This is the second smart car i have gotten and the most trouble. I can't afford the estimated #1100 cost to fix it.

    Parts: FUEL/PROPULSION SYSTEMENGINEELECTRICAL SYSTEM
    • Date of Incident: Jan-01, 2017
    • Date complaint filed: 23:34 Sep-15, 2018

    Tysinger replaced the fuel tank on 08/30/2018. The car has had problems with the fuel tank since i purchased the car. The car has been making a loud bang and then there is a strong smell of smoke afterwards. This has happened at least 45 times since i purchased the car, i thought the problem would go away, but it has not. The car stalls at red lights and during stop and go traffic, there is a strong smell of smoke after it stalls.

    Parts: VISIBILITY/WIPEREXTERIOR LIGHTINGELECTRICAL SYSTEM
    • Date of Incident: Jun-21, 2018
    • Date complaint filed: 00:00 Sep-06, 2018

    Tl* the contact owns a 2017 smart for two. While the vehicle was in reverse, the contact heard an abnormal noise coming from the rear of the vehicle. The rear exterior lighting and rear wiper warning indicator illuminated. The vehicle was taken to garage isla verde llc (located at ave, baldorioty de castro km 10. 3, pr 00979, (787) 620-1313), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,334. **tr consumer comment in spanish. Updated 10/30/18*jb

    Parts: ELECTRICAL SYSTEM
    • Date of Incident: Nov-01, 2017
    • Date complaint filed: 00:00 Feb-13, 2018

    TL* THE CONTACT OWNS A 2017 smart fortwo. THE CONTACT STATED THAT THE VEHICLE DID NOT FULLY CHARGE TO THE MANUFACTURER RECOMMENDED MILEAGE RANGE. IN ADDITION, IN COLD WEATHER CONDITIONS, THE MILEAGE OF THE VEHICLE DROPPED APPROXIMATELY 10 MPH ON THE INSTRUMENT PANEL. MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA) AND THE MANUFACTURER WERE CONTACTED IN REGARDS TO DIAGNOSTIC TESTING. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

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