Subaru Complaints

  • 4917 Complaints
  • 218 Crashes
  • 31 Fires
  • 126 Injuries
  • 0 Fatalities
  • A total of 4917 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 2.6%, or 126 of those complaints have caused some degree of injury. 4.4%, or 218 were crash related, and 0.6%, or 31 complaints describe fire-related incidents.

Recent Complaints

Parts: VISIBILITY/WIPERFORWARD COLLISION AVOIDANCE
  • Date of Incident: Nov-20, 2020
  • Date complaint filed: 23:37 Nov-29, 2020

The windshield cracked without a reason while i was driving. The crack starts at the top, approximately at the center. It started to expand down and in a few hours has reached half of the height. I checked with few repair shops and the verdict is the windshield needs a replacement. After the crack appeared my adaptive cruise control has started to turn off by itself for short period (so far it happened twice).

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Sep-04, 2020
  • Date complaint filed: 11:15 Nov-29, 2020

WE BOUGHT A USED 2019 Subaru Ascent TOURING (CA. 18,000 MILES) IN JULY OF THIS YEAR. THE DEALERSHIP REPLACED THE BATTERY WHEN WE BOUGHT IT. SINCE THEN, THIS NEW BATTERY HAS DIED FIVE TIMES ON US, THE FIRST TIME ON SEPTEMBER 4 2020 AND MOST RECENTLY ON NOVEMBER 28. IT HAS ALWAYS DIED WHILE THE VEHICLE WAS STATIONARY. AFTER IT DIED THE THIRD TIME ON NOVEMBER 22, WE BROUGHT IT INTO THE LOCAL SUBARU DEALERSHIP. THEY HELD THE CAR FOR TWO NIGHTS AND WERE UNABLE FIND ANYTHING WRONG WITH IT. IT IS CURRENTLY AT THE DEALERSHIP AGAIN.

Parts: VISIBILITY/WIPER
  • Date of Incident: Jan-27, 2020
  • Date complaint filed: 10:15 Nov-29, 2020

I was driving down a paved road when i heard a noise and realized i had a chip in my windshield. There were not cars around me and didn? T see anything fly at my windshield. The road is in a residential/business neighborhood. The chip has not grown since then. I don? T remember the exact date i? Ve also noticed after going through a car wash my windshield will look clean for but by the end of the day it? S looks dirty with little specks all over it again. It doesn? T matter what the weather is.

Parts: VISIBILITY/WIPER
  • Date of Incident: Oct-30, 2020
  • Date complaint filed: 13:09 Nov-28, 2020

Windshield glass cracked suddenly without any apparent cause. The crack appeared during driving on october 30, 2020. The size of the crack is about 1/2", and it has been temporarily repaired.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Nov-20, 2020
  • Date complaint filed: 12:20 Nov-28, 2020

When entering the vehicle and attempting to turn it on, the car would not start (november 20, 2020) the car required a jump to get the engine to start. Took it into the subaru dealership who tested the battery and said the battery was fine & they charged the battery back up. (november 24, 2020). The following morning (november 25, 2020) the battery was dead again and had to jump the car. Over the following 36 hours anytime i drove somewhere, turned it off, it required a jump to start it again. Today (november 28, 2020) we took the car into the dealership again for analysis. They just put another oem battery back in the car and said they are not sure what the issue is.

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