Subaru Complaints

  • 4068 Complaints
  • 201 Crashes
  • 29 Fires
  • 118 Injuries
  • 0 Fatalities
  • A total of 4068 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 2.9%, or 118 of those complaints have caused some degree of injury. 4.9%, or 201 were crash related, and 0.7%, or 29 complaints describe fire-related incidents.

Recent Complaints

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jul-04, 2020
  • Date complaint filed: 21:56 Jul-05, 2020

I have had to replace my stock subaru battery from the dealer now four times. I drive it for work everyday and every so often it will not start up one morning. I do not leave my lights on, dome lights, or any other electrical components. It was stationary and would always happen the next morning, the battery would be drained and the dealership would replace just the battery as their fix. Months later, it would only happen again on a brand new battery from the dealer.

Parts: VISIBILITY/WIPER
  • Date of Incident: Jun-18, 2019
  • Date complaint filed: 13:45 Jul-05, 2020

I was driving at low speed and my windshield cracked due to unknown reasons. This happened second time on my car within 12 months.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-02, 2020
  • Date complaint filed: 12:09 Jul-05, 2020

Driving on highway and windshield spontaneously cracked 3 inches. No impact from rock. Haven? T driven since and it? S now cracked halfway across the windshield. Definitely a defect.

2020 Subaru FORESTER
Parts: VISIBILITY/WIPER
  • Date of Incident: Jul-01, 2020
  • Date complaint filed: 19:11 Jul-04, 2020

Night driving dark line across entire windshield cannot see road ahead of you unless ducking your head looking out sideways.

Parts: UNKNOWN OR OTHER
  • Date of Incident: May-07, 2020
  • Date complaint filed: 14:34 Jul-04, 2020

WE PURCHASED A 2020 Outback LIMITED 4/28/2020. THE SALESMAN, AL STEVENS, DELIVERED THE CAR TO OUR HOME ON 5/1/2020. THE SECOND TIME WE DROVE THE VEHICLE, 5/6/2020, A CRACK SUDDENLY APPEARED ON THE LOWER PASSENGER SIDE OF THE FRONT WINDSHIELD AS WE WERE DRIVING ON AN INTERSTATE HIGHWAY. (MY HUSBAND IS AN ATK AMPUTEE AND WANTED TO PRACTICE DRIVING THE CAR WITH HIS PROSTHETIC LEG BEFORE DRIVING 30+ MILES TO A DOCTOR APPOINTMENT.) THERE WAS NO APPARENT REASON FOR THE CRACK AS THERE WERE NO AUTOMOBILES AROUND US. WE ALREADY HAD AN APPT TO RETURN THE CAR TO THE DEALER THAT WEEK TO INSTALL OPTIONS WE HAD PURCHASED AT SALE. AT THAT TIME WE LEARNED THE WINDSHIELD WAS NOT PART OF THE WARRANTY AGREEMENT WE HAD SIGNED AND THE FINANCE AGENT IN NO WAY ENCOURAGED US TO SIGN THAT PORTION OF THE AGREEMENT. NOR DID HE INFORM US OF THE HIGH COST OF WINDSHIELD REPLACEMENT AND ELECTRONICS RE-CALIBRATION. WE PAID $1143.34 TO REPLACE THE FRONT WINDSHIELD AND RE-CALIBRATE THE ELECTRONICS. OUR INSURANCE WAS A $1000 DEDUCTIBLE WOULD WOULD NOT ALLOW FILINGS FROM DEALERSHIPS AS THEY ARE NOT APPROVED REPAIR SITES. AT THAT TIME WE ALSO PAID AN ADDITIONAL $500 TO PURCHASE THE WINDSHIELD WARRANTY.

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