Subaru WRX Complaints

Subaru WRX Complaints
  • 77 Complaints
  • 11 Crashes
  • 2 Fires
  • 6 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 77 complaints for WRX models.

Recent Complaints

Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Apr-01, 2019
  • Date complaint filed: 00:00 Jul-29, 2019

TL THE CONTACT OWNS A 2017 Subaru WRX. WHILE MAKING TURNS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE ACCELERATOR PEDAL WAS PUMPED SEVERAL TIMES. A MESSAGE DISPLAYED INDICATING THAT THE ACCELERATOR PEDAL PERCENTAGE INCREASED TO SEVENTY FIVE PERCENT. THE VEHICLE WAS TAKEN TO SUBARU OF LITTLE ROCK (12121 COLONEL GLENN RD, LITTLE ROCK, AR, 503-5454), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

Parts: SUSPENSIONSEATS
  • Date of Incident: Jun-20, 2019
  • Date complaint filed: 00:00 Jun-21, 2019

Driver seat cushioning has completely separated from the metal frame of the seat as well as the middle portion of the seat that is sat on has dropped and resting and the frame of the seat... Very uncomfortable and hurts my back to sit in the seat. Also, suspension has become very rough over the smallest bumps. Mileage: 81,000

Parts: ENGINE
  • Date of Incident: May-09, 2019
  • Date complaint filed: 09:55 May-28, 2019

"TAKATA RECALL" TOOK MY CAR TO A LOCAL SHOP BECAUSE IT WAS LACKING POWER AND HAD LOW MPG READINGS. FOUND A BOOST LEAK IN THE TOP INTER-COOLER AND EXPRESSED THAT ALL THE 2016 WRX THAT COME IN THIS HAPPENS QUITE OFTEN. FORUMS AND ONLINE POSTS VERIFIED THIS PROBLEM, THE CAR IS A 2016 SO ITS FAIRLY NEW THIS SHOULDN'T BE HAPPENING.

Parts: FUEL/PROPULSION SYSTEMELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Jan-30, 2019
  • Date complaint filed: 16:52 May-26, 2019

Recall clutch change brakes electrical and emissions seem to be failing tucson, az subaru palm springs ,ca subaru in motion systems systems failure

Parts: STEERINGELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Jan-19, 2019
  • Date complaint filed: 18:18 May-03, 2019

IN JANUARY 2019 AROUND 10PM PST MY 2018 Subaru WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT

Parts: WHEELSSTRUCTURESTEERING
  • Date of Incident: Jan-19, 2019
  • Date complaint filed: 17:58 May-03, 2019

IN JANUARY 2019 AROUND 10PM PST MY 2018 Subaru WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT

Parts: STEERINGELECTRICAL SYSTEMAIR BAGS
  • Date of Incident: Jan-19, 2019
  • Date complaint filed: 17:27 May-03, 2019

IN JANUARY 2019 AT AROUND 10PM PST MY 2018 Subaru WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.

Parts: UNKNOWN OR OTHERELECTRICAL SYSTEMAIR BAGS
  • Date of Incident: Apr-27, 2019
  • Date complaint filed: 12:25 May-02, 2019

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Parts: VEHICLE SPEED CONTROLSTEERINGSERVICE BRAKES
  • Date of Incident: Apr-27, 2019
  • Date complaint filed: 00:00 May-02, 2019

TL* THE CONTACT OWNS A 2017 Subaru WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Parts: VISIBILITY/WIPER
  • Date of Incident: Apr-30, 2019
  • Date complaint filed: 21:13 Apr-30, 2019

I was driving on the highway on my way to work not following anyone closely. I did not go under any overpasses or trees and i had my sunroof closed with the shade visor open at the time. All of a sudden my sunroof exploded out of nowhere (loud boom) and a large amount of glass fell on me into the vehicle. Luckily, there was no one near me on either side and i kept my composure until i pulled over on the side of the highway to look and clear the glass from my seat and the passenger seat. When i inspected the sunroof glass, it looked like some of the broken pieces are forced in an upwards manner as if due to pressure or temperature fluctuation. I checked over the rest of my vehicle and there are numerous chips and deep scratches from the glass that damaged my roof, sharkfin antenna, and my trunk area which i will need to have repaired to avoid rust. I was completely surprised by this incident and got a few small cuts on my hands from cleaning the glass off so i could drive back home. I have dashcam footage (that can be provided as well) of me driving during this occurrence and i was not able to find anything that would have hit the sunroof to damage it in such a way. There were also no objects that went into my car's cabin following the breakage. I was reading over other similar reported issues and this appears to be a problem that is spread across various makes and models throughout the years. This is definitely a factory defect that needs to be taken care of and covered by manufacturers as it is a safety issue.

Parts: POWER TRAIN
  • Date of Incident: Mar-26, 2019
  • Date complaint filed: 10:00 Apr-25, 2019

While driving vehicle the engine started knocking. Took to dealer under warranty and denied claim.

Parts: UNKNOWN OR OTHERENGINE
  • Date of Incident: Apr-17, 2019
  • Date complaint filed: 04:59 Apr-23, 2019

Check engine light advising cylinder misfire advising ringland oiston failure sparknplug destroyed

Parts: UNKNOWN OR OTHER
  • Date of Incident: Feb-16, 2019
  • Date complaint filed: 03:56 Feb-22, 2019

Doors will not unlock in key fob press. Will beep continiously, one door will intermittently not open. Only affects my driver side door.

Parts: WHEELSUNKNOWN OR OTHERSTEERING
  • Date of Incident: Dec-20, 2018
  • Date complaint filed: 01:08 Jan-16, 2019

THE WHEELS LOCKED WHILE DRIVING ON A CLEAR DECEMBER DAY (I DON'T HAVE EXACT DAY) ON A WINDING MOUNTAIN ROAD FULL OF CLIFFS. 38 MPH AND FEET FROM GOING OFF A CLIFF SUBARU SAY ELECTRONIC MODULE FAILED THEN IN ANOTHER STATEMENT FROM HAK AT SUBARU AMERICA THEY SAY THE TWO OCCURRENCES NOT RELATED EVEN THOUGH THEY HAPPENED SIMULTANEOUSLY. WE TOOK THE CAR IN BECAUSE OF THE WHEEL LOCKING UP WHILE MOVING AND THEY DISCOVERED THE ELECTRONIC FAILURE. THEY MAINTAIN THE CAR IS SAFE TO DRIVE "BECAUSE THEY CAN'T RECREATE THE PROBLEM". SUBARU FAIRFIELD HAS PROMISED US HELP BUT HAVE DONE NOTHING BUT ISSUE THREATS WHEN NO ONE FROM SUBARU AMERICA EVEN CALLS US! THE CARS HAVE A SERIOUS SAFETY ISSUE AND NO ONE WANTS TO DRIVE IT INCLUDING THE SERVICE TECHNICIAN. THEY DROVE IT 20 MILES WHEN THEY WERE SUPPOSED TO BE TESTING IT. WE HAVE DATE/TIME STAMPED PHOTOS! WE WERE TOLD THIS IS A "RARE" SAFETY FAILURE YET THEY TREAT US LIKE NORMAL AND LIE ABOUT EVEN TEST DRIVING IT. THIS IS SO UNSAFE THAT A CAR WHEEL STOPS MOVING LIKE THE ENGINE IS OFF YET THE CAR IS RUNNINGT!!! SHE DECIDED TRY AND JERK THE WHEEL SUPER HARD AND FORTUNATELY IT FINALLY MOVED AND SHE DID NOT GO OVER THE CLIFF AND FORTUNATELY THERE WAS NO TRAFFIC COMING IN THE OPPOSING LANE AS SHE CROSSED THE YELLOW LINES ETC. SHE HAD A SORE BACK FOR MANY DAYS FROM THE FORCE OF JERKING THE WHEEL AND WAS LEFT SHAKEN AND DISTURBED WITH NO WHERE TO PULL OVER. SUBARU AMERICA REGIONAL SERVICE MANAGER REQUESTED THE DETAILS AND WAS SUPPOSED TO CONTACT US BUT NO ONE HAS. WE NAIVELY BELOVED THE DEALER THAT THEY WERE TRYING TO HELP US INSTEAD TODAY I GET AN EMAIL SAYING THE WILL NOW CHARGE US STORAGE OF $175 X DAY IF WE DON'T COLLECT THE CAR. I SENT THEM NOTIFICATION THAT WE ARE SURRENDERING THE LEASE AS WE WILL NEVER GET IN THIS CAR AGAIN. DONT BUY A WRX!!!!!

Parts: UNKNOWN OR OTHER
  • Date of Incident: Oct-04, 2018
  • Date complaint filed: 22:22 Dec-10, 2018

I'm trying to find the agency responsible for regulating car entertainment interfaces. The note 9 with android auto has two defects one where the navigation bar does not respond to touch input. And the second is that touch controls for the gps navigation screen. The phone has been like this for two months and several other people have reported this issue on the support forums, neither google nor samsung has fixed the issue or given a timeline on when we can expect the issue. This is incredibly distracting to the driver when using the interface, exactly the opposite of what android auto is supposed to accomplish.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Dec-07, 2018
  • Date complaint filed: 17:03 Dec-07, 2018

Mpg reported on the dash is exaggerated. Vehicle shows 27. 3mpg for the following trip, that is between the last and current fuel fill up. Real world calculated mpg is 19. 55, which is significantly off, of what is being reported by the vehicle.

Parts: POWER TRAIN
  • Date of Incident: Dec-02, 2018
  • Date complaint filed: 10:16 Dec-03, 2018

Premature clutch failure. Tsb out on clutch but dealership will not preform repairs. Needs to be a full recall. Not caused by driver error.

Parts: SUSPENSION
  • Date of Incident: Feb-28, 2018
  • Date complaint filed: 00:00 Dec-03, 2018

TL* THE CONTACT OWNS A 2017 Subaru WRX. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD COMING FROM THE WHEELS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REEVES SUBARU TAMPA (813-375-3660, LOCATED AT 1111 N FLORIDA AVE, TAMPA, FL 33612) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED AND NEEDED TO BE REPLACED. THE BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE SAME DEALER REPLACED THE BEARINGS AGAIN, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR AND REQUIRED THE CONTACT TO BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SIDED WITH THE DEALER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Parts: STEERING
  • Date of Incident: Nov-22, 2018
  • Date complaint filed: 21:18 Dec-02, 2018

Steering wheel peeling started at 68,000 and getting worse

Parts: ENGINE
  • Date of Incident: May-06, 2018
  • Date complaint filed: 21:24 Nov-29, 2018

Vehicle mileage was 7387 miles. While driving several check engine lights illuminated including traction control, check engine light, abs, hill decent assist, cruise control icon flashing. Vehicle power was dramatically reduced. Made appointment next day with subaru dealership. I was informed code p0016 showed up on the diagnosis. It indicated crankshaft position camshaft position correlation bank 1 sensor a. Vehicle was at dealership for close to two weeks. Numerous parts were replaced including oil valve assembly, camshaft sprocket assembly, ecu control unit, guide chains, chain lever, etc. I have invoice from dealership detailing all parts replaced. Although covered under warranty, a brand new vehicle with under 8000 shouldn? T encounter these issues.

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