Tesla Complaints

  • 1639 Complaints
  • 370 Crashes
  • 37 Fires
  • 322 Injuries
  • 166 Fatalities
  • A total of 1639 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 19.6%, or 322 of those complaints have caused some degree of injury. 22.6%, or 370 were crash related, and 2.3%, or 37 complaints describe fire-related incidents.

Recent Complaints

Parts: ELECTRICAL SYSTEMSTEERINGUNKNOWN OR OTHER
  • Date of Incident: Nov-25, 2020
  • Date complaint filed: 16:08 Nov-25, 2020

ON 11/25/2020, AT APPROXIMATELY 12:00PM, WHILE IN LINE FOR THE DRIVE THROUGH CAR WASH OF A MOBIL GAS STATION (LOS SERRANOS COUNTRY CLUB DR), MY VEHICLE, A WHITE 2016 Tesla Model S, PARTIALLY TURNED OFF. I COULD NO LONGER STEER THE CAR NOR COULD I RESTART THE VEHICLE. THE SCREENS WERE COMPLETELY BLACK. I EXITED THE VEHICLE AND HAD TO WAIT SEVERAL MINUTES BEFORE I WAS ABLE TO GET MY VEHICLE RESTARTED. THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAPPENED (THOUGH I CANNOT REMEMBER THE EXACT DATES OF THE PREVIOUS INCIDENTS), WHERE THE VEHICLE WOULD NOT START AFTER STOPPING AND I WOULD NOT BE ABLE TO STEER THE VEHICLE.

Parts: WHEELS
  • Date of Incident: Oct-12, 2020
  • Date complaint filed: 12:48 Nov-25, 2020

WE HAVE A 2018 Tesla Model 3, PURCHASED NEW IN LATE JULY 2018, WHICH CURRENTLY HAS ABOUT 32,000 MILES. WE HAVE NOW HAD 8 FLAT TIRES IN THE SPAN OF 26 MONTHS OR ON AVERAGE ONE EVERY 4,000 MILES, ALL BY PUNCTURE. WE LIVE AND DRIVE IN THE SAN FRANCISCO BAY AREA. OUR OTHER VEHICLES HAVE GONE 10+ YEARS WITHOUT A FLAT TIRE SO THE TESLA FLAT TIRES ARE NOT DUE TO THE AREA WE LIVE IN.. ON OUR TESLA WE HAVE HAD TO REPLACE 7 TIRES, 5 WITH ASSISTANCE FROM MICHELIN AT A TOTAL OUT OF POCKET COST OF ABOUT $2,000. PLUS MUCH TIME, PAIN AND SUFFERING. THE FLAT TIRE ISSUE IS AN OBVIOUS DESIGN FLAW AS TESLA SPECS AND DELIVERS THE CAR WITH MICHELIN 235/45R18XL 98W MIC PRIMACY TIRES THAT ARE PRONE TO PUNCTURE DUE TO THE WEIGHT OF THE VEHICLE, THE LOW PROFILE SOFT RUBBER TIRE AND THE CAR DOES NOT COME WITH A SPARE TIRE. WE HAVE TALKED AT LENGTH WITH TESLA SERVICE AND THEY ADMIT THAT THE CAR IS A ?FLAT TIRE MAGNET? AS IT IS ONE OF THE HEAVIEST VEHICLES ON THE ROAD, THE LOW PROFILE PERFORMANCE TIRES ARE PUNCTURE PRONE AND FLAT TIRES ARE THE MOST COMMON REPAIR. WE HAVE BEEN STRANDED SEVERAL TIMES DUE TO GETTING A FLAT IN AN AREA WITH POOR CELL PHONE COVERAGE, WHICH MEANS YOU ARE BASICALLY HITCH HIKING. ON 2 OCCASIONS WE WERE ON A FREEWAY IN THE FAST OR SECOND LANE WHEN THE PUNCTURE OCCURRED AND THE VEHICLE AUTOMATICALLY SLOWED DOWN WITH ALARMS SCREECHING FORCING DRIVERS BEHIND US TO PASS ON THE RIGHT PRECLUDING US FROM PULLING OVER FOR A LONG PERIOD OF TIME, WHICH DESTROYED THE FLAT TIRE, REQUIRING REPLACEMENT. THIS WAS AN EXTREMELY DANGEROUS SITUATION AND LEFT MY WIFE AND I TERRIFIED. WE NO LONGER TRUST THE VEHICLE FOR TRIPS OUTSIDE OF OUR IMMEDIATE AREA.

Parts: VISIBILITY/WIPERFORWARD COLLISION AVOIDANCEELECTRICAL SYSTEM
  • Date of Incident: Oct-16, 2020
  • Date complaint filed: 09:59 Nov-25, 2020

From the moment i drove my brand new tesla off the lot - the screen - the only way to control anything about the vehicle - would freeze; black out; and take several minutes to reset itself. While in this completely inoperative state: the audio system would emit a high pitch noise; any ability to tell speed; turning signal status; anything was completely impaired; the climate control blasts on high fan a torrent of cold air. At 2000 miles; this has happened several hundred times - on average once every 10 miles driven; though sometimes twice within a few moments (boots up only to reset again) and sometimes it can go as far as 30 minutes without freeze; black; reset. This is easily the most expensive car i've ever purchased; and had nearly 0 miles upon pickup - it is easily the most frustrating experience i've had with a car. To not be in control or have any visibility to the machine driving at highway speeds when everything goes completely black and the computer takes minutes to reset. The repair facility has estimated $2400 which they're attempting to charge me.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Aug-01, 2019
  • Date complaint filed: 09:31 Nov-25, 2020

The center screen keeps going out and having to be restarted. Tesla will not cover the repair because the vehicle is over 100,000 miles.

Parts: ELECTRICAL SYSTEMEXTERIOR LIGHTINGUNKNOWN OR OTHER
  • Date of Incident: Nov-10, 2020
  • Date complaint filed: 17:23 Nov-24, 2020

Center screen (mcu) often fails so that i cannot access the backup camera, headlight controls, and many other critical functions.

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