Tesla Complaints

  • 1928 Complaints
  • 387 Crashes
  • 39 Fires
  • 322 Injuries
  • 166 Fatalities
  • A total of 1928 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 16.7%, or 322 of those complaints have caused some degree of injury. 20.1%, or 387 were crash related, and 2.0%, or 39 complaints describe fire-related incidents.

Recent Complaints

Parts: WHEELS
  • Date of Incident: Feb-17, 2021
  • Date complaint filed: 21:21 Feb-24, 2021

I TOOK MY CAR TO THE TESLA SHOP ON INDEPENDENCE AT CHARLOTTE, NC, AS EXTERNAL NOISE WAS INCREASINGLY AUDIBLE. I WAS CALLED FROM THE TESLA SHOP TO REPLACE THE TIRES AS A POSSIBLE CAUSE. THE TIRES WERE REPLACED & ALIGNMENT DONE 2/16/21 FOR $1900. PICKED CAR 2/17/21 AND SAW THE TIRE PRESSURE CAME UP RIGHT AT THE PARKING LOT (STATIONARY) AND STATING LEFT FRONT TIRE PRESSURE 35 (42 PSI NORMAL). TESLA WAS SWAMPED WITH CUSTOMERS SO I WENT TO DISCOUNT TIRES TO GET THE PRESSURE RESTORED 2/18/21. MORNING OF 2/19/21, PRESSURE CHECK CAME BACK ON. I WENT BACK TO DISCOUNT TIRES, SAME TIRE PRESSURE WAS DOWN TO 29. I CALLED TESLA THAT SOMETHING WAS WRONG WITH THE REPLACEMENT TIRE RIGHT FROM THE SHOP, HENCE I DROVE STRAIGHT TO THE TESLA SHOP FROM DISCOUNT TIRES AS I COULDN'T RISK THIS HAPPENING AGAIN. TESLA FOUND A CRACK IN THE WHEEL OF THE FAULTY TIRE AND ASKED ME TO PAY $1,000 AND THEY WOULD WAVE THE LABOR OF CHANGING THE WHEEL AS A COURTESY. ISSUE IS, HOW DID THE WHEEL BECOME FRACTURED SINCE DROPPING IT AT THE SHOP? I NEVER HAD THIS ISSUE BEFORE DROPPING OFF THE VEHICLE. TESLA WOULD NOT ACCEPT RESPONSIBILITY BUT OFFERED ME 2 OPTIONS; I PAY $1,000 FOR A NEW WHEEL OR THEY LOAN ME A WHEEL TO GO FIX MY CRACKED WHEEL ELSEWHERE. I WAS FRUSTRATED, HENCE I TOOK THE LOANER WHEEL. ON LEAVING THE TESLA SHOP, THE TIRE PRESSURE CAME ON BUT THIS TIME FOR THE RIGHT FRONT WHEEL. IT WAS LIKE HAVING A BAD DREAM. LONG STORY SHORT, I WENT BACK TO DISCOUNT TIRE, THERE WAS AN IDENTICAL CRACK IN THE RIGHT FRONT WHEEL. I WENT ON TESLA FORUM TO REVIEW COMPLAINTS FROM OTHER CUSTOMERS AND THIS IS UNFORTUNATELY COMMON, ESPECIALLY AMONGST Model S. THIS IS LIKELY MANUFACTURING DEFECTS AND CAN BE CATASTROPHIC FOR ROAD USERS IF NOT URGENTLY ADDRESSED. I AM A PHYSICIAN AND HAVE SEEN THE TRAGEDY'S PEOPLE SUFFER WHEN QUALITY IS COMPROMISED.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Nov-30, 2020
  • Date complaint filed: 15:17 Feb-24, 2021

Recall number 21v035 is not being honored by tesla service center. I have contact tesla customer support and they suggested i contact you. Prior to this i had arranged a service appointment based on communication from tesla about the malfunctioning part. Service center refused to honor tesla corporate communication to consumer

Parts: STEERINGSUSPENSION
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 21:11 Feb-22, 2021

Here is a 2020 terdsla in the junkyard. Https://www. Iaai. Com/vehicledetails/39122553? Tenant=us&rownumber=5 it is listed as having been stolen. I'm guessing the thief drove it like he stole it. Bad mistake to do that in a terdsla. The front wheel fell off. Every part of the suspension has snapped. The control arms, steering arm, steering knuckle ball joints and every other giblet has snapped like a chocolate frog. I know you wouldn't want to upset lord elon but would you mind at least issuing a warning to the public about these tent built electric jalopies. Than you. Keef.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jan-31, 2021
  • Date complaint filed: 14:04 Feb-22, 2021

CAR FREQUENTLY FAILS TO UNLOCK, OR TO SHUT DOWN. HAVE REPORTED THIS DOZENS OF TIMES TO TESLA WHO HAS FAILED TO ACKNOWLEDGE OR FIX THE ISSUE. WHEN LEAVING, THE CAR WILL SOMETIMES SIT WITH ALL SYSTEMS RUNNING, DOORS UNLOCKED, READY TO BE DRIVEN AWAY. WHEN TRYING TO ENTER, IT FREQUENTLY WILL NOT UNLOCK AS CLAIMED. WE CANNOT DEPEND ON THE CAR TO UNLOCK IF WE WERE IN ANY KIND OF RUSH OR DANGER. PICTURE BELOW SHOWS THE CAR REFUSING TO UNLOCK AS CLAIMED VIA THE APP, WHICH IS THE "MAIN" WAY TO UNLOCK A Model 3. "KEYLESS ENTRY" IS TERRIBLY UNRELIABLE, AND OFTEN REQUIRES GETTING OUT THE BACKUP CARDKEY AND TRYING TO MANUALLY UNLOCK THE CAR.

Parts: SUSPENSION
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 19:18 Feb-20, 2021

HERE IS A 2020 Tesla Model 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39123018?TENANT=US&ROWNUMBER=1 THE FRONT SUSPENSION HAS FALLEN TO BITS. THE WHEEL IS DISPLACED BACKWARD SO THAT THE TIRE IS RUBBING AGAINST THE FRAME AND THE BATTERY. THE TREAD ON THAT TIRE IS WORN AWAY WHICH IS AN INDICATION THAT IT WAS RUBBING AGAINST THE FRAME WHILE THE CAR WAS STILL DRIVING AND BEFORE THE WHOLE SHEMOZZLE TURNED TO FECULENCE. THIS IS NOT GOOD. THIS IS NOT GOOD AT ALL. IF IT IS NOT TOO MUCH BOTHER FOR YOU WOULD YOU MAKE INQUIRIES INTO WHY TESLA CHOOSES TO MAKE SUSPENSION COMPONENTS OUT OF CHEESE. THANK YOU. KEEF

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