Tesla Complaints

2018 Tesla MODEL S
  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: UNKNOWN OR OTHER, STEERING, and ELECTRICAL SYSTEM

I was driving on the dallas north tollway (dnt) northbound to for a work meeting on monday, april 22, 2024, at about 3 pm (central). My 2018 tesla model s shut down while driving on the freeway. The power steering went off and so did the hazard lights. I pulled over to the shoulder. Unfortunately, the shoulder is not too wide on dnt. I was driving at 70 mph or so when this happened. The only warning that popped on the tesla screen was “vehicle shutting down pull over safely”. The battery still had about 175 miles left to empty. So, this was an unusually unsafe incident that could have been life threatening.

2022 Tesla MODEL Y
  • Date of Incident: Aug-22, 2022
  • Date complaint filed: Apr-23, 2024
  • Failed components: ELECTRICAL SYSTEM and VEHICLE SPEED CONTROL

The contact owns a 2022 tesla model y. The contact stated that after starting the vehicle the at 5 mph, the central display became inoperable and turned black. The contact stated that the vehicle was locked and she was unable to exit the vehicle. The contact received assistance from bystander who opened the door by the outside. After that, the contact stated she was able to drove to her destination. The contact stated she contacted the dealer and they advised her to take the vehicle for diagnose. The vehicle was towed to the dealer. The contact stated that the vehicle was repair. The contact stated that she experienced another incident with the vehicle. The vehicle was parked in front a veterinary clinic when suddenly the vehicle accelerate on its own and she was unable to stop it which led her to crash into the veterinary clinic building. The contact didn't experience any injuries. No police report failed. The vehicle was not repaired they related the incident with a operator error malfunction. The failure mileage was approximately 10,000.

2021 Tesla MODEL Y
  • Date of Incident: Apr-23, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: STEERING

Loss of steering control, frequently accompanied by driver-facing messages indicating that power steering assist is reduced or disabled.

2014 Tesla MODEL S
  • Date of Incident: Nov-01, 2023
  • Date complaint filed: Apr-23, 2024
  • Failed components: STRUCTURE:BODY:DOOR and LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2014 tesla model s. The contact stated that while the vehicle was in park(p), a person approached the driver’s side rear door, and the door unintendedly opened slightly. The contact stated that prior to entering the vehicle, the driver’s side rear door opened slightly, and while reversing, the door opened completely. The contact closed the door; however, the failure recurred. There were no alerts during the failure; however, afterwards the contact's door was opened, and the app showed a message that the door was opened. The contact stated that all the doors were not opening from inside or outside the vehicle unless the vehicle was in park. The contact stated that the driver's side door was not opening whether in park or drive. The contact added velcro to the door handle that was used to pull the door handle open. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

2022 Tesla MODEL Y
  • Date of Incident: Apr-18, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: STEERING and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Incident report: model y autopilot anomaly incident details: date and time: april 18th, 2024, approximately 11:44 am pst location: i-405 northbound vehicle: 2022 model y autopilot setting: full autopilot engaged at 65 miles per hour description: while driving my model y on i-405 northbound, i experienced a sudden and unexpected event. As i reached for a bag containing an apple, the car abruptly veered left toward the middle concrete divider that separates the southbound and northbound lanes. The impact resulted in a noticeable scratch sound as the car brushed against the divider. Challenging autopilot behavior during this incident, i felt like i was wrestling with the autopilot system. It took approximately 7 seconds of back-and-forth struggle before i regained control of the vehicle. Fortunately, there were no other cars nearby, and both the car and i remained unharmed. The outcome felt like a true miracle. Summary in summary, the autopilot system executed a sudden maneuver without any prior warning. The experience left me shaken, and i continue to have nightmares about what had happened. I have saved 4 videos which recorded the accident.

2017 Tesla MODEL X
  • Date of Incident: Mar-15, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: STEERING

The universal joint is stiff and turning vehicle is more difficult than normal

2019 Tesla MODEL 3
  • Date of Incident: Oct-12, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: SERVICE BRAKES, STEERING, and FORWARD COLLISION AVOIDANCE: WARNINGS

The following recalls have been pending on my vehicle: 23v-838; tc2023-657, 24v-051 tesla is unable to push over-the-air (ota) updates to my vehicle to remedy these recalls due to an issue with the onboard computer being unable to receive updates. This issue arose when tesla pushed a software/firmware update to my vehicle which effectively "bricked" the advanced drive system portion of the computer. In other words, i am unable to safely receive an update to resolve the issues (solved by the recall) because tesla's failed software update damaged the onboard computer.

2018 Tesla MODEL 3
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and FORWARD COLLISION AVOIDANCE: WARNINGS

Following an over-the-air software update, all audio in the vehicle stops working. This includes entertainment services, but more importantly turn signal indicator "clicks", forward collision warnings, parking assist chimes, shift confirmation and warning chimes, and various adas notification sounds. In some instances, the problem corrected itself within 24 hours. In another instance, it persisted for nearly a week before i discovered that unplugging the usb cable for the dashcam fixed the problem. The dashcam hard drive has been installed for over 4 years, per the instructions in the user manual, without problems until early 2024. There were no error notifications or anything else to indicate that there was a problem with the car's safety systems, or what the cause of the problem was, except for the lack of audio. I chatted with tesla service about the issue. After discovering and sharing that disconnecting the usb drive fixed the issue, they were persistent in wanting to cancel my appointment without gathering any additional information. Here is the transcript of our interaction: me: unplugging my dascham hard drive from the usb port fixed it. Weird. Tesla: oh interesting. Good to know! Do we have permission to cancel this appointment? Me: since it keeps happening i'd like to keep it open. I turned on remote debugging in case that helps you to report the bug or something. Tesla: we have nothing else to diagnose if your vehicle is operating as expected. Me: ok. If it keeps happening i will still want to bring it in, so let's keep the appointment. And i wouldn't say it's operating as expected. Having to disconnect usb cable to get the turn signal to work properly isn't what i would expect. Tesla: i would hate for you to bring in your car, only for us to tell you that it is because of your third party accessory, and we charge you for the diagnostic time. Me: i appreciate your concern.

2017 Tesla MODEL X
  • Date of Incident: Apr-01, 2022
  • Date complaint filed: Apr-22, 2024
  • Failed components: STEERING

The steering as getting harder and harder to turn. I checked the steering rack and it was clean but the u joint had completely rusted. I lubricated it and the steering improved. After around a year, it happened again and i repeated it. They have an upgraded replacement part but are not recalling the defective original. Can you help?

2024 Tesla CYBERTRUCK
  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

Accelerator pedal slipped and lodged in trim making vehicle pin the acceleration pedal to the floor.

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