Notice something hanging when looking at the vehicle from the front took vehicle into Toyota dealership for inspection. Informed at that time there was an open recall on the vehicle was told by service director no remedy available to bring vehicle back in once remedy available. Explained there was visible damage to the vehicle. Vehicle in their possession since November 2023 no updated information on remedy available. Have had 3 loaner vehicles some do some don’t accommodate needs and family size. This is my primary vehicle for work as I travel 100% of the time for my job is financially inconvenient. Informed I will be responsible for rental vehicle if loaners become unavailable. Purchased the car new January 2024. Recall listed below. 10/26/2023 Manufacturer Safety recall issued NHTSA: #23V720 Recall: #23TB12 SAFETY RECALL 23TA12 (INTERIM NOTICE 23TB12) - CERTAIN MODEL YEAR 2020- 2023 Highlander AND HIGHLANDER HV- FRONT LOWER BUMPER COVER ASSEMBLY MAY DETACH WHILE DRIVING Status: Remedy Not Available
The contact owned a 2015 Toyota RAV4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterwards, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle remained at the contact's residence but was deemed a total loss by his insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 34,000.
On numerous occasions when applying the brakes on my vehicle there is a very noticeable "surge" when the vehicle slows to a near stop. It feels like there is a momentary loss of braking before the brakes re-engage. I have had the vehicle since new and it seems like the problem has become more noticeable over time. I have lost some confidence in the safety performance of the vehicle due to this dangerous issue.
Warning display message “engine maintenance required visit your dealer”. After diagnostic at the dealer, coolant bypass valve failed and needed replacement with hefty, almost $900. 00 for parts and labor cost. Did research online, and it seems that more vehicles from the year 2020-2021 have experienced the same issue at 30-55k miles, my car is on 106k miles. Please do a recall for this issue and extend warranty to $200k miles. This car should not have this sort of issue!
Coolant bypass valve error
The contact owns a 2020 Toyota RAV4 The contact stated that while driving at approximately 50 MPH, the front windshield was struck by a small object and the contact noticed a huge crack displayed on the windshield. The contact stated that if a small object could cause a crack to the windshield, the contact was concerned about what might happen if the vehicle was involved in an accident. The contact stated that one of the children could be severely injured if ejected from the vehicle or an object could enter the vehicle through the windshield and strike the contact. The vehicle was taken to an independent mechanic where it was diagnosed as a severely damaged windshield. The windshield was replaced. The vehicle was repaired but the failure recurred after a small objective struck the windshield and caused damages to the front windshield. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not provided.
The interior of car has a very glossy finish on the interior especially by gear shift the sun will hit at certain times and flash very bright rays into your eyes. I complained to dealer and sent video when first got car and said nothing they could do and to call toyota,i called toyota(sent same video) and said nothing they could do but flip the visor down. (i tried flipping visor down and still blinding reflection i called lawyer said nothing they could do. In owners manual says to contact nhtsa if safety problem and figured give you a try ive read online about other people complaining about same problem but have no idea if sent any complaints to nhtsa not able to download video but had few pictures
Engine coolant bypass valve issues under 70k miles
Only one incident almost caused an accident (there are a total of 5 different incidents that have happened however). I was pulling out of a parking lot into traffic. The light was green in the direction i was trying to travel, and there was traffic coming but they were far enough away that i could have safely turned into the lane and moved with traffic if the car would have accelerated as was expected. Instead, the collision system deemed that there was an impending collision about to happen and would not allow me to accelerate. On coming traffic had to swerve to avoid hitting me, which thankfully there was no car in the second lane and they were safely able to avoid hitting me. The car was taken to the dealer and the form that is included was supplied to the dealer and subsequently to toyota engineers. After 4 weeks, the dealer returned the car because toyota engineers stated that the pcs system is acting as intended, and there is nothing wrong with the system
Coolant bypass valve not functioning and needs to be repaired. Car can overheat or cause other electrical issues. Dealer stated this is a frequent issue for a lot of models. Not covered under warranty.