The car engine shuts off several times a day, all the dash lights comes on and say that i am driving with the emergency transmission mode. The break is making a noise like metal against metal. My wife and kids are in risk because this is happening in the middle of a busy california freeway. I set up 2 service appointments that takes almost a month to find availability and when you finally find, they need the car for at least a week for testing, but cant provide a car loaner. No warnings before the engine stops.
A few weeks after we purchased the vehicle from the dealership, the brakes started making loud metallic noises and grinding. The vehicle was taken to the dealership where they replaced the brakes and then the issue occurred again just a few weeks after that repair. We continue to take the car back to the dealership and they now just keep telling us that there are no issues. I called volkswagen directly and they sided with the dealer. At this point i have a vehicle that keeps having the same persistent issue. I did my own research and found that there are several other atlas owners that are encountering the same issue in 2021+ models. This is a known issue and volkswagen refuses to do anything about it. I have 2 kids and have do not feel confident in my cars brakes when they are in there.
The contact owns a 2014 Volkswagen Passat. The contact stated that upon starting the vehicle at night, the contact became aware that the driver’s side exterior headlamp was not functioning properly, potentially compromising nighttime visibility. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V389000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.
2018 atlas 3. 6 sel premium 4 motion. 3rd time in for service for fuel injector mil code and misfiring with no resolve. Computer was reprogrammed from vw and compression test and replacement of injectors. Mil code turned on again for misfiring. Vehicle will loose full driving power and only drive at lower speeds without accepting the overdrive when depressing pedal.
The contact owns a 2021 volkswagen atlas. The contact stated that after starting the vehicle, the passenger’s side air bag warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the passenger occupant detection system (pods) had failed and needed to be replaced. The vehicle was not repaired. The contact was advised by the mechanic that there was a recall related to the failure, nhtsa campaign number: 23v215000 (air bags). The vin was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.
I had the door wiring harness repaired in may 2022 as part of the vw atlas safety recall. The replacement part is now failing and causing the same dangerous conditions (windows going up and down sporadically, parking brake engaging) but because the recall was repaired once on my car, vw will not pay for a second replacement part and wants to charge $1000 for the repair which in my opinion should still be part of the original recall as a defective design.
The contact owns a 2019 volkswagen atlas. The contact received notification of nhtsa campaign number: 23v215000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
On saturday, november 18, 2023, at approximately 2100 hrs. My wife was returning home from a volunteer event traveling n/b sr-269 near mm 15. 7 when she encountered an elk crossing the roadway in front of her. She subsequently hit the elk with the left front of our 2019 volkswagen atlas sel. The impact collapsed the hood, grill, front bumper, and left fender. The driver and passenger door, left fender, and windshield were also severely damaged. The entire front windshield was shattered and collapsed into the front passenger compartment. What did not happen was the activation of the front and side airbags. I believe the impact was sufficient for the system to deploy and it appears to me that the passenger airbag system failed in this collision. Failure of the airbag system is potentially life-threatening. The vehicle is currently in a towing company impound yard waiting for inspection from our insurance adjuster. Accident location: sr-269 mm 15. 7 ravalli county, montana
What component or system failed or malfunctioned, and is it available for inspection upon request? Yes how was your safety or the safety of others put at risk? No has the problem been reproduced or confirmed by a dealer or independent service center? No has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. They cannot reproduce as they test drive the vehicle upon arrival and it something that happens when the car has been sitting.
The contact owns a 2012 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while using the key to start the vehicle, the key spun around in the ignition cylinder and failed to start the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.