Volkswagen Complaints

  • 2425 Complaints
  • 99 Crashes
  • 16 Fires
  • 143 Injuries
  • 4 Fatalities
  • A total of 2425 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.9%, or 143 of those complaints have caused some degree of injury. 4.1%, or 99 were crash related, and 0.7%, or 16 complaints describe fire-related incidents.

Recent Complaints

Parts: AIR BAGS
  • Date of Incident: Feb-01, 2021
  • Date complaint filed: 11:57 Feb-27, 2021

My passenger side airbag sensor all of a sudden is? Broken? Requiring a $400 repair. I don? T really ever passengers in my car. Is this normal?

Parts: VISIBILITY
  • Date of Incident: Feb-08, 2021
  • Date complaint filed: 00:00 Feb-24, 2021

TL THE CONTACT OWNS A 2019 Volkswagen Jetta. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO WARM UP THE VEHICLE, THE FRONT WINDSHIELD STARTED TO CRACK IN THE CENTER OF THE GLASS EXTENDING TO THE DRIVER?S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BROOKLYN VOLKSWAGEN SERVICE CENTER (599 E 56TH ST, BROOKLYN, NY 11203) WHO DIAGNOSED THE FAILURE STATING IT WAS BECAUSE OF OUTSIDE SOURCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,700.

Parts: STRUCTUREENGINE
  • Date of Incident: Jan-15, 2021
  • Date complaint filed: 09:34 Feb-22, 2021

Bought car new march 2020. Back cover of driver side mirror came off in april 2020. January 15, 2021 while driving on interstate at 70 mph. The car began to jerk and sputter. Every attempt to accelerate would cause the car to jerk more. After exiting the interstate i was able to drive 25 mph to nearest dealership. I was told cylinder 1 was dead and others are misfiring. I have since been told that something broke off and was sucked into cylinder 1 damaging cylinder 1. I have been waiting for a new engine since january. I have been repeatedly told it is on back order with no eta. It is now 2/22/21

Parts: ENGINE
  • Date of Incident: Aug-19, 2019
  • Date complaint filed: 17:19 Feb-21, 2021

Failed thermostat housing/coolant loss. Active coolant leak from water pump/thermostat housing at 35,956 miles. Dealer replaced thermostat assembly, water pump, union.

Parts: STRUCTURE
  • Date of Incident: Feb-21, 2021
  • Date complaint filed: 15:42 Feb-21, 2021

Vehicle was stationary while being washed. Water leaking into the interior through the headliner on both the right and left sides behind the panoramic roof. Concerned for mold, electrical component damage. Could also be further safety issue if this happens when in motion.

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