Volkswagen Complaints

  • 2522 Complaints
  • 100 Crashes
  • 17 Fires
  • 147 Injuries
  • 4 Fatalities
  • A total of 2522 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.8%, or 147 of those complaints have caused some degree of injury. 4.0%, or 100 were crash related, and 0.7%, or 17 complaints describe fire-related incidents.

Recent Complaints

Parts: SERVICE BRAKESPOWER TRAIN
  • Date of Incident: May-12, 2021
  • Date complaint filed: 19:46 May-12, 2021

Intermittently, when i got to apply the brakes moving forward or turning, the vehicle sounds like grinding or rubbing in the front axle

Parts: ENGINE
  • Date of Incident: Mar-04, 2021
  • Date complaint filed: 00:00 May-11, 2021

2016 VW Golf GTI MK7 ENGINE COOLANT BEGAN TO SLOWLY LEAK FROM THERMOSTAT HOUSING SEAL AT 25,000 MILES. DEALER REPLACED HOUSING WITH REV M PART JUST BEFORE MY WARRANTY EXPIRED. HAS THIS EVERY 25K MILE PROBLEM BEEN RESOLVED YET?

Parts: SERVICE BRAKES
  • Date of Incident: Mar-04, 2021
  • Date complaint filed: 12:52 May-10, 2021

The vehicle was backed out of a parking space in a lot. A pop was heard and the brake the brake pedal went to the floor and eventually stopped. The instrument panel showed faulty brake booster. I had vw tow the vehicle to the dealership and they ordered a new brake booster and replaced it. On may 7, 2021 the same symptom happened and i contacted the dealership and they again towed the vehicle to their location. I am waiting for a call from the dealership on the diagnosis.

Parts: FORWARD COLLISION AVOIDANCE
  • Date of Incident: Jul-15, 2020
  • Date complaint filed: 18:41 May-08, 2021

The vehicle will stop itself while in motion through the automatic braking system at random times, both in traffic and when no other vehicles are around. The warning will show up in the gauge cluster and the car will quickly come to a stop. This has happened on at least 4 occasions. The dealer has stated there are no faults.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: May-07, 2021
  • Date complaint filed: 15:19 May-08, 2021

THE PROBLEM IS WITH THE VEHICLE'S FUSE SYSTEM. THE Golf R CAME WITH NO SPARE TIRE BUT AN AIR PUMP, WHICH NEEDS TO BE POWERED BY THE 12V DC POWER OF THE VEHICLE. BUT WHEN I USE THIS ORIGINAL AIR PUMP, THE FUSE OF THE 12V DC POWER BURNS OUT. THIS HAPPENED FOR SEVERAL TIMES SINCE I HAD THE CAR IN OCTOBER, 2019. THE DEALER CAN ONLY GIVE ME NEW FUSE TO REPLACE THE BROKEN ONE. MANY GOLF R'S OWNERS MET THIS SIMILAR PROBLEMS. I THINK THERE IS SOME ISSUES WITH THEIR FUSE SYSTEM DESIGN.

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