Volkswagen Complaints

2013 Volkswagen TIGUAN
  • Date of Incident: Aug-01, 2023
  • Date complaint filed: Mar-26, 2024
  • Failed components: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

The contact owns a 2013 volkswagen tiguan. The contact stated that while starting the vehicle, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

2016 Volkswagen GOLF R
  • Date of Incident: Mar-14, 2024
  • Date complaint filed: Mar-26, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

I'm not entirely sure what is wrong with the car but i was sitting in my car waiting for an appointment for about an hour. I backed out of my parking space and found that there was a large puddle of gas where i was parked. I moved back into the parking space and stopped the car. I found that there was a leak coming out of the rear passanger wheel well. I have pictures of the leak. This happened while sitting stationary in the car. No warning signals popped up but if the gas caught on fire my car would have been at risk. My little sister was in the car with me. It is available for inspection. Since the issue it has been sitting untouched at my mechanics.

2019 Volkswagen ATLAS
  • Date of Incident: Mar-29, 2023
  • Date complaint filed: Mar-26, 2024
  • Failed components: AIR BAGS

Recall 23v215 has been open for a year with no remedy in sight. The vehicle's front passenger seat is critical to transporting my family from place to place as our other vehicle does not fit our entire family. We are forced to unsafely operate our vw atlas on occasion, significantly increasing risk of a family member being harmed in a collision scenario.

2015 Volkswagen TOUAREG
  • Date of Incident: Mar-12, 2023
  • Date complaint filed: Mar-26, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, and LANE DEPARTURE: ASSIST

Collision avoidance system / cruise control malfunction

2017 Volkswagen GOLF ALLTRACK
  • Date of Incident: Mar-16, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: ENGINE

Turbo wastegate actuator rod/flap failure/seizure. Vw dealership & independent service center both diagnosed the issue as a seized wastegate actuator flap/rod. This is due to poor design and is a common issue on all 2015-2020 vw/audi 1. 8l tsi engines. This issue causes intermittent engine codes for "low boost" related codes. P00af00 and similar codes without warning. A key cycle usually temporarily fixes the problem until under boost again. This prevents safe operation of the vehicle while on highways and freeways. Engine shaking & prevention of acceleration and shifting happens after the engine code occur and the car is put into a limp mode. It is unsafe to maneuver the vehicle to the side of the road during these events.

2014 Volkswagen Jetta
  • Date of Incident: Feb-22, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: AIR BAGS

The contact owns a 2014 Volkswagen Jetta. The contact stated that the driver was driving 46 MPH while turning left when another vehicle crashed into the driver's side of the vehicle causing the vehicle to spin approximately 3 - 4 times before coming to a stop in the middle of the road. The driver had exited the vehicle right at the time it had stopped spinning. No air bags had deployed. The vehicle was towed and deemed totaled. A police report was filed. The driver had received injuries to their right leg, however, no medical attention was needed. The dealer had not been contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

2023 Volkswagen ARTEON
  • Date of Incident: Jun-26, 2023
  • Date complaint filed: Mar-25, 2024
  • Failed components: TIRES

This tire model, continental procontact tx 245/35 r 20 95h, is the tire that came with my brand new 2023 arteon and appears to be the overall stock tire vw went with. I had read in media forums that the tires blow out very easily when running over a pothole and it turns out, they were correct. I have now had 3 tires blow out due to potholes in just 7 months of owning my car. All punctures occurred on the wall of the tire resulting in necessary full tire replacements costing about $320 each tire. Although 2 were the result of hitting the same pothole in the night rain, resulting in getting towed from the side of the freeway, i've luckily been able to walk away from the situations safely. I now drive with the habit of overly scanning the road ahead of me, swerving every pothole, big or small to prevent another blowout.

2010 Volkswagen PASSAT
  • Date of Incident: Feb-25, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: FUEL SYSTEM, GASOLINE and ENGINE

The contact owns a 2010 volkswagen passat. The contact stated while driving a various speeds, there was a strong fuel odor inside and outside of the vehicle. The contact stated that the failure persisted while the vehicle was parked and turned off. The check engine warning light was illuminated. The contact stated that the strong fuel odor had caused her to have headaches while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump module had failed, causing the fuel pump to leak. Additionally, the contact stated that the vehicle had failed to start and had been undrivable. The dealer was notified of the failure and advised the contact to take the vehicle to their location for repairs. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the recall of nhtsa campaign number: 17v509000 (fuel system, gasoline) had already been completed on the vehicle. The failure mileage was approximately 148,000.

2022 Volkswagen TAOS
  • Date of Incident: Mar-21, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: SERVICE BRAKES

Uneven wearing on the rear brake pads from rear passenger to rear driver side brake pads ending up with a faulty caliper. Still in possession of faulty caliper.

2023 Volkswagen ID.4
  • Date of Incident: Mar-18, 2024
  • Date complaint filed: Mar-24, 2024
  • Failed components: UNKNOWN OR OTHER

Vehicle computer system reboots while driving. Everything on dash goes black.

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