Volvo FORWARD COLLISION AVOIDANCE Complaints

Volvo FORWARD COLLISION AVOIDANCE Complaints
    • 3 Complaints
    • 1 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 3 complaints related to Volvo FORWARD COLLISION AVOIDANCE.

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    Recent Complaints

    Parts: FORWARD COLLISION AVOIDANCE
    • Date of Incident: Feb-22, 2020
    • Date complaint filed: 00:00 Jun-24, 2020

    TL* THE CONTACT OWNS A 2019 Volvo XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FINDLAY VOLVO (5385 W SAHARA AVE, LAS VEGAS, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

    Parts: FORWARD COLLISION AVOIDANCE
    • Date of Incident: Jul-01, 2018
    • Date complaint filed: 00:00 Oct-23, 2019

    TL* THE CONTACT OWNS A 2019 Volvo XC40. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE FEATURE FAILED TO OPERATE PROPERLY. WHILE SLOWING THE VEHICLE DOWN TO 20 MPH, THE VEHICLE WOULD BEGIN ACCELERATING INDEPENDENTLY. ALL THE WARNING INDICATORS STARTED TO ILLUMINATE, A BEEPING NOISE OCCURRED, AND THE STEERING WHEEL WOULD REDIRECT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT TOOK THE VEHICLE TO KLINE NISSAN (3090 HWY 61 N, MAPLEWOOD, MN 55109, (877) 284-5230) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE TECHNICIAN INFORMED THE CONTACT THAT THERE MUST BE A GLITCH AND THE SERVICE MANAGER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE TECHNICIAN UPDATED THE SOFTWARE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

    Parts: LANE DEPARTUREFORWARD COLLISION AVOIDANCE
    • Date of Incident: Sep-05, 2019
    • Date complaint filed: 00:00 Sep-25, 2019

    TL* THE CONTACT LEASED A 2019 Volvo S60. UPON LEASING THE VEHICLE, THE LANE KEEP ASSIST FEATURE ONLY WORKED APPROXIMATELY 10% OF THE TIME. ALSO, THE FORWARD COLLISION AVOIDANCE FAILED TO OPERATE. WHILE DRIVING 15 MPH, THE VEHICLE STOPPED ABRUPTLY ON A WIDE OPEN ROAD WITH NO OBJECTS IN VIEW. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR FLASHED WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL SERVICE CENTER. THE CONTACT TOOK THE VEHICLE TO VOLVO CARS OF QUEENS (207-22 NORTHERN BLVD, BAYSIDE, NY 11361, 718-428-2118) WHERE HE WAS INFORMED THAT THE FAILURES WERE NOT A WIDESPREAD ISSUE; HOWEVER, THEY WERE FAMILIAR WITH THE DEFECTS. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER PROVIDED A LOANER VEHICLE AND INFORMED THE CONTACT THAT A DIAGNOSTIC WOULD BE PERFORMED. THE CONTACT WAS INFORMED THAT AN INVESTIGATION WOULD BE LAUNCHED WITH THE MANUFACTURER TO INVESTIGATE THE DEFECTS. THE VEHICLE HAD NOT BEEN RETURNED TO THE CONTACT. THE FAILURE MILEAGE WAS UNKNOWN.

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