Volvo Complaints

2016 Volvo XC90
  • Date of Incident: Sep-14, 2023
  • Date complaint filed: Sep-19, 2023
  • Failed components: ENGINE

What seems to be a plastic coolant line cracked and is leaking antifreeze everywhere. Found a recall that mentions this but my vehicle is not listed. Nhtsa campaign number: 19v308. Volvo's own number for this recall is r29936.

2016 Volvo XC90
  • Date of Incident: Jul-01, 2023
  • Date complaint filed: Sep-18, 2023

It came to my attention this summer that my 2016 volvo xc90 has an extensive sunroof drainage problem that has resulted in major leaks in the interior of the car and that has destroyed the electrical system which impacts everything (airbags, speed control, back up camera, object alert warnings, etc. It was impossible to have knowledge of this problem until it was too late (like cancer). Many dashboard lights came on, the car was acting funning, back-up camera did not work, ac worked intermittently, standing water in trunk, headliner water damage, etc. Onboard diagnostic system also not working. I have attached the preliminary report but dealership saying they need to pull up carpets, seats and dash to get to a full diagnosis. Here's summary i put together(volvo corp won't really communicate w/consumer). I have photos if needed: i also spent time the last several days continuing to do my research. It takes little more than a google search to understand the widespread sunroom drainage/leak issue with many volvos. There are too many articles to list, but here is one: https://www. Detroitnews. Com/story/business/autos/foreign/2016/09/29/volvo-recall/91262534/ volvo recalls 127k vehicles due to leak the recall covers 2016 and 2017 xc90 suvs and s90 sedans myriad facebook complaints i also spoke to service managers at various other volvo dealerships. They have seen and continue to see this sunroof drainage problem and according to them, it is not minor nor unique. They agreed that the first incomplete estimate (~$3,500) that dealership is just that: incomplete. They said there is no way to know extent of the damage until carpets, dash, etc. , are removed to see what full damage is but that they often see the need for full body harness replacement. It is special order + requires time to get and considerable labor hours to replace. That can push estimate up to $8,000-$9,000, well above estimate thus far from dealer. And the car will never be the same. Undriveable now.

2015 Volvo V60
  • Date of Incident: Mar-18, 2023
  • Date complaint filed: Sep-18, 2023
  • Failed components: ENGINE

The contact owns a 2015 volvo v60. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle was consuming 2 quarts of oil for every 1,200 miles driven. There was no warning light illuminated. The vehicle was taken to the dealer, where an oil consumption test was performed, and the contact was advised to return after driving 1,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the oil consumption test would be covered. The failure mileage was approximately 65,000.

2016 Volvo XC90
  • Date of Incident: Aug-17, 2022
  • Date complaint filed: Sep-17, 2023
  • Failed components: ELECTRICAL SYSTEM and ENGINE

Main cooling system hose burst while driving down the road. Volvo dealer said extremely rare for this to occur. Car overheated, all warning lights appeared and coolant exploded under hood all while driving. Had to have repaired $1000. Also a water leak inside 3rd row & leaks from rear view mirror area. Caused electrical damage to main system computer module, had to have replaced $2000+. All work done at volvo dealer. No frame damage,no missing parts, dealer stated unknown reason. Same thing is now happening a 2nd time and warranty will not cover water damage. Have spoken with others experiencing the same problem with roof leak. No alarms came on prior to combustion/main hose top engine area before break. Happend immediately, unexpectedly

2016 Volvo XC60
  • Date of Incident: Aug-20, 2023
  • Date complaint filed: Sep-16, 2023
  • Failed components: UNKNOWN OR OTHER

I was driving and the car started shaking and unable to accelerate. I pulled over and the car started smoking and a fire erupted under the hood. I vacated the vehicle and called 911. The car erupted in flames and burned down to the frame. The insurance inspector wasn't able to determine the cause of the fire.

2010 Volvo XC60
  • Date of Incident: Sep-15, 2023
  • Date complaint filed: Sep-16, 2023
  • Failed components: VISIBILITY/WIPER

Front windshield is not sealed properly. Leaks water at top of windshield and onto the steering wheel. This is not a problem with the sunroof.

2024 Volvo S60
  • Date of Incident: Sep-12, 2023
  • Date complaint filed: Sep-13, 2023
  • Failed components: ELECTRICAL SYSTEM

While driving on the interstate 5 in seattle, wa this volvo rental car from national had the multi-media screen went blank. No tell-tales nor instrument readings. The 360 camera and reverse camera systems worked as not part of the android system. The infotainment system encountered a problem with an android system with data corrupt. Had to reset factory data reset. Given this is a non-compliance to fmvss controls and displays per standard 101, i feel obligated to report this concern for driver safety around compatability of the android system used by volvo.

2023 Volvo XC90
  • Date of Incident: Sep-07, 2023
  • Date complaint filed: Sep-12, 2023
  • Failed components: FUEL SYSTEM, GASOLINE

The contact owns a 2023 volvo xc90. The contact stated while driving 65 mph, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After several attempts to restart the vehicle, the dealer was able to restart the vehicle and stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,000. The vin was not available.

2012 Volvo S60
  • Date of Incident: Jul-20, 2023
  • Date complaint filed: Sep-11, 2023
  • Failed components: EXTERIOR LIGHTING

These headlight assemblies commonly develop significant water ingress problems as they age. Owners report issues in wet climates even when these cars were relatively new, resulting in bulb ignition problems as water finds it way into the ballasts, resulting in high-voltage shorting. The water in the headlight housings also "fogs" up the forward lens, resulting in a poor distribution of light out the front, both poor for the driver and dazzling for oncoming traffic. The headlights can work fine for weeks or months, and then a wet week comes along and 1 or both headlights fail to operate or work but poorly and blind oncoming traffic. If caught after dark in the rain the headlights often fail to function. If this could be solved with new headlight assemblies for a reasonable price, i would not consider this a major safety issue, unfortunately, they are difficult to source, astronomically priced (~$1100 per assembly), and replacing them doesn't seem to fix this problem for many owners of these cars. The way these assemblies are vented from the factory seems to be problematic for water ingress and the position of the ballasts ensures that any significant water ingress causes the ballast to short internally. I believe that the atmospheric vent on these must be positioned in such a way that they suck water in as they cool if its raining. The all-halogen assemblies for these cars work better, likely because there's no ballast for the water to leak into and more heat from the bulb to quickly evaporate the water out of the same assembly design. The poorly designed housing is "saved" by the simpler electronics and thermal output of the bulbs. Unfortunately, different factory programming is required to run the all-halogen assemblies. A recall should be issued to replace all of these gimmicky (and distracting) "steerable" xenon headlights with the halogen versions, with the reprogramming effort included in the recall.

2017 Volvo XC90
  • Date of Incident: Sep-06, 2023
  • Date complaint filed: Sep-11, 2023
  • Failed components: ENGINE

The contact owns a 2017 volvo xc90. The contact stated that while his wife was driving at an unknown speed, she noticed smoke from the engine compartment. The vehicle spontaneously caught fire. The coolant warning light was illuminated a minute prior to the failure. There were no reported injuries or air bag deployments. The fire department was on the scene. The vehicle was towed to an unknown location. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 79,000.

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