Consumers have filed a total of 14 complaints related to Volvo ELECTRONIC STABILITY CONTROL.
2016 Volvo S60 AUDIO MODULE HAD TO BE REPLACED BECAUSE IT COMPLETELY STOPPED WORKING. THIS CONTROLS THE NAVIGATION SYSTEM, TELEPHONE, RADIO, CAR OPTIONS, AUDIO FOR SAFETY ALERTS, ETC. STOP WORKING AS I WAS DRIVING ON A CITY STREET. ALSO DRAINED BATTERY AND I HAD TO REPLACE THE BATTERY TOO. *TR
Vehicle software update removed safety items. I. E. , when vehicle is in motion and is in pilot assist mode lane avoidance audio warning sound and steering wheel pull back, crash avoidance audio warning sound (when not in cruise control). Pilot assist no longer works at all. Volvo states software updates removed these items. Issue is= i was not informed of the removal of these items. I bought the car because it was equipped with those items. Volvo removed them without my permission or even notifying me the update would degrade my vehicle. Volvo states they are unwilling to remove the software or even modify it for individual customers. These are safety issues. Volvo complaint reference number is available if needed. Vehicle mileage 38026. Bought new in 2016 september.
ON THE EVENING OF NOVEMBER 20, 2018 MY FAMILY AND I WERE IN A CAR ACCIDENT. MY DAUGHTER WAS DRIVING MY HUSBAND?S NEW XC60 THAT HE HAD RECENTLY PURCHASED. AS THE FIVE OF US SAT STOPPED AT A TRAFFIC LIGHT, 2 CARS COLLIDED AND ONE HIT US HARD ENOUGH FROM THE FRONT CORNER THAT THE IMPACT FORCED MY DAUGHTER BACK INTO THE SEAT AND THEN PROPELLED HER FORWARD SLAMMING HER CHEST INTO THE STEERING WHEEL DESPITE HER WEARING HER SEATBELT. NO AIR BAGS DEPLOYED. THE DAMAGE TO THE CAR WAS SO EXTENSIVE IT TOOK OVER 2 MONTHS TO REPAIR. YET NO AIR BAGS DEPLOYED.
WE HAVE IN AT LEAST 2 OCCASIONS EXPERIENCE THE FEATURE "CITY SAFETY" ON OUR Volvo XC60 2015 , BRAKING TO A STOP WHILE WE ARE IN TRAFFIC FOR NO APPARENT REASON. THE COMPANY AS WELL AS THE DEALERSHIP CLAIM THIS IS HOW THE FEATURE IS SUPPOSE TO WORK . ACCORDING TO THEM THE SOFTWARE HAS ITS LIMITATIONS AND THESE LIMITATIONS INCLUDE THE CAR STOPING ABRUPTLY AND DANGEROUSLY. THE FEATURE CAN BE TURNED OFF BUT IT WILL RESET ITSELF TO ON EVERY TIME THE CAR IS RESTARTED. THE ADVICE WAS FOR US TO TURN THE FEATURE OFF EVERY TIME WE DRIVE IN THE CITY AND OR THROUGH FOG WITH DEFEATS THE PURPOSE OF A FEATURE CALLED "CITY SAFE" . WE BELIEVE THAT THE COMPANY DOES NOT WANT TO ADMIT THAT THE FIRST GENERATION OF THIS FEATURE IS NOT STREET SAFE . THANK YOU
I was driving and my vehicle completely shut down leaving me stranded in the middle of the road. I was not able to turn on the hazard lights. It appeared as if someone completed unplugged my car from the power outlet. Completely black screen on all electronics and if the door opened no lights came on. I have the vehicle at the dealer and they indicated that their might be a corrupt file and a software update is required. I just want to make sure this does not happen to anyone else. This happened while i was driving the vehicle. The vehicle was towed to the dealer. Also, the car was not able to go in neutral.