Volvo XC90 Complaints

Volvo XC90 Complaints
  • 128 Complaints
  • 8 Crashes
  • 5 Fires
  • 9 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 128 complaints for XC90 models.

Recent Complaints

Parts: LANE DEPARTUREFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
  • Date of Incident: Mar-17, 2021
  • Date complaint filed: 01:02 May-11, 2021

My roof is leaking, it was coming out the front cabin light. This problem can be found noted on many websites with pictures for my year/model. Then we started getting errors with suspension and my wife got a warning she should stop the car. She got it home and we found the water had now leaked into the rear right quarter panel where at least 1 computer is stored. That area had at least 1? Of water in it. I had to pull a drain plug to drain it. The dealership confirmed the computer was fried ($2600) and had previously said our drains were clear and the fix was a new rear seal. While their another person had just gotton that sunroof $2k fix on their car. The computer has disabled the blind spot lights on the side mirrors, front collision warning and assume auto braking, the rear camera is out, and gps. These are the things that are obvious, i don? T know what else is disabled i don? T know. The dealer also said they were limited on the fault codes they could get because of the failure as well. In doing more research for? Volvo sunroof leak? I found a site called topclassactions. Com with several individual incidences of newer years and others models where the roof leaks into the rear and fries the computer. One noted? That happened while i was driving! I lost brakes and engine power, the gear box got locked. Eventually i pulled into parking lot. At that point i tried to turned off the engine of the car but it wouldn? T let me.? Someone else noted brake failure as well. The sunroof issue is not uncommon and volvo is giving consumers the run around when their design leaks and damages the computer controlling key safety features. These are? New? Cars 2016 and up. There are also instances where the consumer pays to get the leak? Fixed? And it continues to leak therefore increasing the chance of the safety computer failing.

Parts: FORWARD COLLISION AVOIDANCE
  • Date of Incident: May-07, 2021
  • Date complaint filed: 15:05 May-08, 2021

Car suddenly activated the brakes, bringing it to a full stop from 35mph. It was on a city street. There was a 3-wheeled motorcycle approaching in the oncoming lane, but it was centered in its lane, with no risk of collision. We were approaching an uncontrolled intersection (no signal, no signs) when it occurred. The car stopped so suddenly that the shoulder harnesses caused some discomfort. Had anyone been following at a close distance, a rear-end collision would have been likely.

Parts: STRUCTURE
  • Date of Incident: Mar-02, 2021
  • Date complaint filed: 13:33 May-05, 2021

MY PASSENGER REAR DOOR HANDLE BROKE INTERNALLY WHERE IT COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. BOTH REAR DOOR HANDLES FAILED AND AFTER DRIVING AROUND WITH MY KIDS HAVING TO GO IN AND OUT OF THE CAR THROUGH THE FRONT I FINALLY RECEIVED A LOANER FOR 5 WEEKS UNTIL THE PARTS WERE AVAILABLE TO REPAIR THE DOORS. IT APPEARS THE FRONT DRIVER AND FRONT PASSENGER HANDLE MAY FAIL. IT IS VERY SCARY TO HAVE YOUR KIDS IN A CAR AND NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. I LOOKED ONLINE AND THERE WERE LOTS OF RECENT ACCOUNTS OF XC90 AND XC60S HAVING THIS ISSUE IN EUROPE AND AMERICA. THE DEALERSHIP SAID IT WASN?T COVERED UNDER THE WARRANTY. I ENDED UP PAYING FOR THE LABOR AND VOLVO CORPORATE PAID FOR THE $900 PART INSIDE THE DOOR.

Parts: VISIBILITY/WIPERSTRUCTUREELECTRICAL SYSTEM
  • Date of Incident: Apr-19, 2021
  • Date complaint filed: 10:50 Apr-24, 2021

When driving my volvo after it has rained and i begin to break, while on a road with a minimal decline, rain water pours into the cabin. I was told by volvo service technicians the water is not able to channel through the sunroof channels correctly due to corrosion or clogging in the drainage tubes/sunroof tray assembly. The water pours into the cabin near the intellisafe/rearview mirror area. This event creates a distraction to the driver especially if breaking while on a right hand curve as the water pours out towards the drivers field of vision. For fear of water damaging any electrical safety components, or the integrity of the interior materials i pull over to dry these components. This event occurs when ever it rains.

Parts: ENGINE
  • Date of Incident: Feb-27, 2021
  • Date complaint filed: 00:00 Apr-22, 2021

TL THE CONTACT OWNS A 2016 Volvo XC90. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING MOTIVE POWER AS THE REDUCED ENGINE PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO FLORENCE TOYOTA (2300 W. PALMETTO ST, FLORENCE, SC 29501) WHERE THE MECHANIC REPLACED THE SPARK PLUGS HOWEVER, CYLINDER #2 WAS STILL UNRESPONSIVE. THE VEHICLE WAS THEN TOWED TO BEACH VOLVO (855 JASON BLVD #2, MYRTLE BEACH, SC 29577) WHERE THE VEHICLE WAS DIAGNOSED AND SHE WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN HAD THE VEHICLE TRANSFERRED TO STILLMAN VOLVO CARS (1290 WILMINGTON PIKE, WEST CHESTER, PA 19382) WHERE SHE WAS INFORMED THAT A PIECE OF CYLINDER HAD FRACTURED AND IT APPEARED AS THOUGH RODENTS MIGHT HAVE TAMPERED WITH THE CYLINDER LEADING TO THE ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Apr-18, 2021
  • Date complaint filed: 11:40 Apr-19, 2021

The inside door handles (levers to open the doors)- have a thick metallic paint that chips off and causes fingers to be cut.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Mar-22, 2021
  • Date complaint filed: 09:23 Apr-08, 2021

Central console will "reboot" for no apparent reason. The screen goes blank and after a few minutes it displays a animated rotating circle like it is starting to boot up. It can take 5+ minutes for the reboot process. While it is doing it there is no access to the instruments and controls it provides access to. It usually happens within the first 5 minutes of starting the vehicle, but it has occured 20+ minutes into a drive.

Parts: SEAT BELTS
  • Date of Incident: Mar-24, 2021
  • Date complaint filed: 15:13 Mar-30, 2021

While driving the rear driver side passenger seatbelt will unbuckle without anyone touching it. This has happened on several occasions. The most recent occasion was 3/24/21. Usually occurs on longer car rides

Parts: UNKNOWN OR OTHERSTRUCTUREELECTRICAL SYSTEM
  • Date of Incident: Dec-02, 2020
  • Date complaint filed: 12:37 Mar-03, 2021

For 5 months now, there has been leaking from the rear side of the intellisafe module located by the middle top of the windshield. I have taken the care to the dealership in multiple locations, they have not found the root cause. I have paid for multiple replacements of the rubber trim and cleaning of interior parts. The water leaks directly over the head unit, and i fear that might cause damage such as a electrical fire or replacement of parts that might become very costly. It happens while still in park and while driving.

Parts: ENGINE
  • Date of Incident: Jan-22, 2021
  • Date complaint filed: 09:19 Mar-03, 2021

The car was driving about 35 mph when this happen. Engine started to have multiple miss fire. Took it to a professional shop and cylinder 1, 2 and 3 have a wet spark plug. They did more testing and found that the cylinder oil ring has failed. Car only has 81k miles and needs a new engine or engine rebuild this is beloved to be to the type of the oil ring they used on this cars.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jan-25, 2021
  • Date complaint filed: 13:52 Feb-22, 2021

Inside and outside handle cease to work effectively resulting in door not opening. Has happened a handful of times with repair required. Occupants are not able to exit the vehicle.

Parts: STRUCTUREELECTRICAL SYSTEM
  • Date of Incident: Jan-11, 2021
  • Date complaint filed: 21:34 Jan-11, 2021

Rear left door spontaneously unlatched and opened while driving with 6-year-old daughter in adjacent seat. Door will subsequently not latch.

Parts: ENGINE AND ENGINE COOLING
  • Date of Incident: Oct-14, 2020
  • Date complaint filed: 00:00 Dec-07, 2020

CHECK ENGINE LIGHT WENT ON IN OUR SON'S 2018 Volvo XC90 ON OCTOBER 14, 2020. WE SELECTED THE VOLVO BRAND SINCE IT IS SYNONYMOUS WITH "SAFETY". *BF I BROUGHT THE VEHICLE INTO VOLVO SERVICE ON OCTOBER 15, 2020 AND LEARNED THAT THE RIGHT REAR WHEEL WELL LEAK DETECTION PUMP WAS DAMAGED DUE TO RODENTS CHEWING THROUGH THE WIRING. SAFETY ISSUE #1: THE VEHICLE WOULD NOT PASS INSPECTION UNLESS THE DAMAGE WAS FIXED. LEARNED THAT THE WIRING IS MADE OF A SOY BASED MATERIAL. I DID MY OWN RESEARCH AND LEARNED THERE HAVE BEEN COUNTLESS INSTANCES FOR VOLVO OWNERS AND ACROSS OTHER BRANDS OF RODENTS BEING ATTRACTED TO SOY BASED WIRING AND CAUSING HUNDREDS AND THOUSANDS OF DOLLARS OF DAMAGE. THIS TYPE OF DAMAGE IS NOT COVERED BY WARRANTIES THUS COSTING THE CONSUMER UNNECESSARILY FOR A MATERIAL CHOICE MANUFACTURERS ARE MAKING. SAFETY ISSUE #2: THE REPAIR WAS MADE WITH ANOTHER SOY BASED WIRE. HOW LONG IS THE PROBLEM REALLY FIXED FOR? SAFETY ISSUE #3: IF A FOOD PRODUCT IS BEING USED IN CAR COMPONENTS, THIS BECOMES AN ONGOING SAFETY ISSUE AS ONE CANNOT CONTROL RODENTS BEING ATTRACTED TO IT AND/OR PREDICT THE TYPE OF DAMAGE AND SAFETY ISSUE THEY MAY CAUSE TO A VEHICLE. MY RESEARCH UNCOVERED THAT SOY BASED WIRING HAS BEEN USED FOR THE PAST 20 YEARS. THE ISSUE OF RODENTS HAVING A FEAST ON THESE WIRES CONTINUES, AS SHARED IN ARTICLES BY VOLVO AND OTHER BRAND OWNERS TOO WHICH JEOPARDIZES THE INTEGRITY OF A VEHICLES SAFETY. SAFETY ISSUE #4: IN MY CASE, GIVEN THAT THE FUEL DETECTION PUMP HAS TO DO WITH THE FUEL SYSTEM/EMISSIONS AND FUEL IS WHAT IS NEEDED TO POWER THE CAR, THIS POSED AN ISSUE OF THERE BEING A POWER FAILURE IF THE PROBLEM WASN'T FIXED. I AM LUCKY THE CAR DIDN'T SUDDENLY STOP WHILE DRIVING IT TO THE DEALERSHIP. *JS

Parts: ENGINE
  • Date of Incident: Nov-02, 2020
  • Date complaint filed: 17:11 Nov-03, 2020

Ran a errand, came home. Went to my car & a blueish liquid was coming out. Took to a shop & then to the volvo dealership

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Aug-04, 2020
  • Date complaint filed: 19:10 Aug-07, 2020

The lcd instrument panel randomly goes blank. This happens while driving at various speeds. So, no speedometer, turn signals, gas gauge etc. Can be seen. Volvo claims a software update should fix the issue but it has not. It has been ongoing for almost one year.

Parts: UNKNOWN OR OTHERSTEERINGSERVICE BRAKES
  • Date of Incident: Jun-01, 2018
  • Date complaint filed: 21:04 Jul-24, 2020

Front end, wheels begin to bounce and vibrate unexpectedly at various speeds above 45 mph. The bounce/vibration/wobble affects steering and can be felt in the accelerator pedal and steering wheel. Steering wheel vibrates side to side affecting handling. When braking during this event the steering becomes worse and steering wheel jerks left/right with harder force making handling and stopping difficult. Problems temporarily resolved when vehicle stops but can return within minutes. Problem not persistent but frequent especially at high speeds 60+ mph and the problem is unexpected. Problem occurs at about 1. 5 hours of driving, but can occur at longer intervals. Once the issue starts it generally continues until the vehicle has been parked for several hours

Parts: UNKNOWN OR OTHER
  • Date of Incident: May-29, 2020
  • Date complaint filed: 00:00 Jun-03, 2020

Coolant leak. And hose got burned by engine. *tr

Parts: ENGINE
  • Date of Incident: Mar-02, 2020
  • Date complaint filed: 13:58 Mar-17, 2020

The pulley on the alternator failed so the serpentine belt fell lose and ended up behind the engine where the timing belt is located. This caused the engine to lose timing and damaged all the valves, cylinders, and engine block. Now the volvo dealer is telling me the engine can't be repaired and will need to be replaced with a new one that will cost $16,000. 00. This happened while the vehicle was being driven on the freeway and arterial streets. The damage to the engine was caused by the failure of the alternator pulley. This should be a recall.

Parts: ENGINE
  • Date of Incident: Mar-03, 2020
  • Date complaint filed: 12:07 Mar-14, 2020

The start-stop function malfunctioned on my vehicle at a busy stop light/intersection. My wife and i felt we needed to push the car to side to keep from getting hit, despite flashers on. We had it towed to a volvo dealer who was very helpful. They had car fixed next day. Said the computers or sensors not communicating. I asked volvo if they were fixing all cars. They said moly said my car was now okay

Parts: STEERINGSERVICE BRAKES
  • Date of Incident: Jan-01, 2020
  • Date complaint filed: 09:05 Mar-14, 2020

The controls on steering intermittently disabled. I take it to the dealer they updated the software and it was fixed for while, but it reappeared again! Many volvo owners has the similar issues most of them ended up replacing the control module part on the steering wheel. This is a dangerous symptom since most drivers like me rely heavily on these controls to select vehicle system options and cruise control. Also dealer asking me to change the break components very frequently sometimes just 20000 miles. I am ended paying hefty price of these parts to keep the breaks safe.

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