SEATS Complaints

SEATS Complaints
  • 1741 Complaints
  • 95 Crashes
  • 41 Fires
  • 350 Injuries
  • 13 Fatalities
  • Consumers have filed a total of 1,741 complaints related to SEATS.

Recent Complaints

2020 Ford ESCAPE
Parts: SEATS
  • Date of Incident: May-08, 2021
  • Date complaint filed: 18:33 May-12, 2021

The front seats in this car have been repaired once by the front dealer. It did not work and three calls to escalate to ford headquarters have never been returned. The seat is so uncomfortable ( feels like riding on a buckboard) that after a couple hour trip, it pinched a nerve in my hip and my slow response to applying the brake almost caused an accident. The emergency braking system took over and stopped my car. I now have sciatica because of this seat and am being treated for it. It has been into the dealer at least four times and even the service manager tried the seat and agreed that there is a problem. He has been helpful, but ford is blocking any solution.

Parts: SEATSELECTRICAL SYSTEMAIR BAGS
  • Date of Incident: May-09, 2021
  • Date complaint filed: 11:10 May-11, 2021

I was driving my car with my friend in the passenger seat. All of a sudden car started made a beeping sound and my dashboard said something about safety feature being turned off/limited. Also the passenger airbag off light turned on even when the passenger seat was occupied. The vehicle was already in motion. This created an unsafe situation as passenger airbag was off when it should not have been. The passenger occupant detection system (pods) detected a malfunction and switch off the passenger airbag even though the seat was be occupied. I reached out to audi regarding this and they said that since the repair is not available yet i will have to wait. The nhtsa recall number for this issue is 21v198. The manufacturer recall number is 69by. I have attached the latest video of this situation. If you look at the video it shows that the passenger seat is occupied and still the passenger airbag off light is on. This is the 3rd occurrence of this issue. I use my car daily and since the repair is not available yet this makes my car unsafe on the road.

Parts: SEATS
  • Date of Incident: Feb-10, 2021
  • Date complaint filed: 00:00 May-10, 2021

TL* THE CONTACT OWNS A 2017 Ford Fiesta. THE CONTACT STATED THAT WHILE STATIONARY, THE DRIVER?S SIDE FRONT SEAT FRACTURED. THE CONTACT WAS STUCK BY A METAL PIECE WHEN HE SAT IN THE SEAT. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Parts: SEATS
  • Date of Incident: May-09, 2021
  • Date complaint filed: 00:00 May-10, 2021

The drivers side headrest retaining mechanism failed while we were driving down the road. It was a violent event, that hit me in the back of the head when it happened. This could really cause someone to lose control of their vehicle. We were on a surface street and thankfully not on the freeway. We had just filled up with gas and had just turned right onto the road, maybe went 100 yards and that is when it blew. We had just driven about 150 miles prior to getting gas. *dt

2020 Ford F-150
Parts: SEATS
  • Date of Incident: May-05, 2021
  • Date complaint filed: 07:19 May-08, 2021

My 2020 ford f-150 crew cab xlt with 38000 miles had a seat failure on may 05, 2021 when i hit a pothole on i-75 near lexington ky while traveling 70 miles per hour. I could eaisly see over steering wheel with my 5'2" height since our purchase of this family hauler vehicle many months ago. At the impact of small pothole the seat dropped about 3 inches, i had to pull up with my arms on steering wheel to see out windshield to make it to shoulder. I piled coats under me to make it home. My husband and i found broken plastic under seat? I weigh 105 lbs and my husband weighs 205 lbs. I find it hard to believe the seat in a 50,000 dollar truck would be made of cheap plastic and fail that easy. Repair shop advised this is common in new ford trucks. Very unsafe!

Parts: SEATS
  • Date of Incident: May-06, 2021
  • Date complaint filed: 16:41 May-06, 2021

I HAVE A 2019 Dodge Grand Caravan I WAS PARKED IN MY DRIVEWAY AND MY HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD,I CALLED MY DODGE DEALER AND WAS INFORMED ITS NOT COVER UNDER WARRANTY. THE VEHICLE NEVER BEEN IN A ACCIDENT, I DONT UNDERSTAND HOW THESE HEADRESTS ARE STILL BEING ALLOWED TO BE INSTALLED. LOOKING AT IT YOU CAN TELL THE PLASTIC THAT HOLDS THE PIN FAILED.

Parts: UNKNOWN OR OTHERSEATS
  • Date of Incident: Feb-01, 2021
  • Date complaint filed: 19:49 May-04, 2021

3RD GENERATION (2016+) Toyota Tacoma'S HAVE A KNOWN TECHNICAL SERVICE BULLETIN REGARDING LEAKING OF THE 3RD BRAKE LIGHT. DURING RAINFALL AND DRIVING THROUGH A CARWASH, WATER WILL LEAK INTO THE DRIVERS COMPARTMENT RESULTING IN WATER DAMAGE AND POTENTIAL FOR MOLD AND MILDEW. A QUICK INTERNET SEARCH WILL RESULT IN THOUSANDS OF OWNERS REPORTING THIS ISSUE. TOYOTA REFUSES TO COVER THIS ISSUE IF YOU ARE OUTSIDE OF THEIR WARRANTY PERIOD, WHICH CAN RESULT IN $1000+ LABOR BILL TO REPLACE A FAULTY GASKET. SEEING AS THIS IS A POTENTIAL HEALTH RISK TO OWNERS, THIS SHOULD BE A MANDATORY RECALL TO REPLACE FOR OWNERS OUTSIDE OF THE WARRANTY PERIOD.

Parts: SEATS
  • Date of Incident: Feb-21, 2021
  • Date complaint filed: 09:52 May-04, 2021

My driver seat headrest deployed like an airbag without warning or by result of impact. It just split open and dealership told me it was a safety device but it is an expensive job for something that suddenly becomes defective and i shouldn't have to pay for a safety device that failed. I wasn't in vehicle when it happened. But the week before this happened the jeep was parked due to an extremely horrible snow storm and it was trapped under snow for over a week and where i live that type of weather has not happened before. And the week after it became hot so not sure weather had a role in it. But because i had brain and neck surgery the headrest has made it uncomfortable and it is impacting my safety as well.

2020 Mitsubishi ECLIPSE CROSS
Parts: UNKNOWN OR OTHERSEATS
  • Date of Incident: Apr-04, 2021
  • Date complaint filed: 01:04 May-03, 2021

The panoramic sunroof will not open. I can hear the motor however the interior or exterior sunroof will not open and the shifter does not stay in drive. My sister and i were on the interstate and she handed me a drink and hit the shifter and it slid into neutral without pushing the button. The heated seats do not heat properly.

Parts: SEATS
  • Date of Incident: Apr-25, 2021
  • Date complaint filed: 00:00 May-03, 2021

TL* THE CONTACT OWNS A 2016 Ford F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DROVE OVER A SMALL BUMP IN THE ROADWAY CAUSING THE FRONT DRIVER?S SEAT RECLINING ASSEMBLY TO MALFUNCTION AND CAUSING THE DRIVER TO SINK INTO THE SEAT. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER PLANET FORD LOCATED AT 20403 I-45, SPRING, TX 77388 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 16V475000 (SEATS). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 53,000.*DT

Parts: SEATSSEAT BELTSAIR BAGS
  • Date of Incident: Apr-02, 2021
  • Date complaint filed: 20:29 Apr-30, 2021

Audi recall #69z4, nhtsa recall #19v474 the car was under a previous recall for the same problem, which was? Fixed? By dealer sometime in 2019. Currently the car shows airbag is deactivated, the unbuckled seatbelt warning lights and sounds flashes even when the seat is unoccupied. Spoke the audi of ontario,ca on several occasions. They refuse to fix the vehicle. Service manager will not return phone calls. This is the second time this component had to be replaced, and the dealer is refusing to repair it. The passenger airbag off light stays on, when the seat is unoccupied, this happens as soon as the vehicle is started. The unfastened seatbelt light, and airbag light remain on while driving. Unfastened seatbelt sounds continue for 2-3 minutes after the car is started, then goes away.

Parts: UNKNOWN OR OTHERSTRUCTURESEATS
  • Date of Incident: Apr-27, 2021
  • Date complaint filed: 15:16 Apr-30, 2021

JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING?S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER Hyundai Palisade OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT?S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON?T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!

Parts: SEATS
  • Date of Incident: Mar-02, 2021
  • Date complaint filed: 15:21 Apr-29, 2021

Random deployment of passenger seat avr. Vehicle was stationary and unoccupied.

Parts: SEATS
  • Date of Incident: Apr-08, 2021
  • Date complaint filed: 15:20 Apr-29, 2021

I sat in my driver seat and the latch completely broke so now my seat does not stay latched and it jumps up every time i hit a bump on the road. It has caused me to swerve into different lanes by accident and could ultimately cause serious injury if i get into an accident. The vehicle was stationery when it broke.

Parts: UNKNOWN OR OTHERSEATS
  • Date of Incident: Apr-20, 2021
  • Date complaint filed: 03:42 Apr-29, 2021

First issue, (minor) driver side rear seatbelt does not recoil correctly. Must be manually fed in order to reset for next use. Second issue, hood latch does not release as it is supposed to. You must have a long flat head screwdriver and manually lift the hook from the hood in order to raise hood. Appears to be a weak spring on the lever. Not sure what about this car makes it eat tires but i bought it brand new (12 miles) and now have 98,000 and i am goong through tires approximately every 10,000 miles regardless of brand or warranty. Have had the vehicle aligned multiple times by multiple companies and still no wear pattern on tires just worn completely smooth. I purchased this vehicle with the thought of putting my son in it it travel to college and back but i will get rid of the vehicle before i put my child in it full time. He doesn? T need the headache of checking tires and replacing them every couple of months. There is no tire specialist with any idea why the tires would be wearing this bad on this vehicle. Makes me wonder if other consumers are having to replace theirs as often as i do. I do live in a rural area but on a paved road and most of my travel is via highway. Date provided is date of last tire rotation and replacement.

2020 Ford ESCAPE
Parts: SEATS
  • Date of Incident: Apr-28, 2021
  • Date complaint filed: 11:22 Apr-28, 2021

The seats have metal protruding from the rear portion where your tailbone would rest. It's not just uncomfortable, it becomes painful the longer you drive. I was told the seat heaters were improperly installed in the beginning of the manufacture process for 2020 ford escapes. If they know they installed them incorrectly, why won't they fix their mistake?

Parts: SERVICE BRAKESSEATSSEAT BELTS
  • Date of Incident: Nov-11, 2020
  • Date complaint filed: 01:29 Apr-27, 2021

Took my car five times for brake/suspension clicking, driver seat noise (bulletin already available), and steering column rattle ( advised by tesla to move the steering a little because it touching the instrument panel ( bad design and shouldn't the customer change his comfort to comfort the bad design by tesla. ), also has issue with camera moist that prevent blind spot and autopilot lane change works in moistur weather, seat belt rattle. All these issue with some has bulletin they said normal and charge me for checking it while my car under warranty. All issues are while driving except battery breather supercharging

Parts: SEATSAIR BAGS
  • Date of Incident: Apr-25, 2021
  • Date complaint filed: 13:16 Apr-26, 2021

Front passenger active headrest system deployed with no explanation. The vehicle was being driven normally in a parking lot and the headrest just went off.

2020 Subaru FORESTER
Parts: SEATS
  • Date of Incident: Jul-01, 2020
  • Date complaint filed: 00:00 Apr-26, 2021

I have physical bipolar knee and legs cross i m 5ft 11 and weight 290llbs. I been contact mobilityworks and can they put seat jackers anc extension seat back they can? T do i m so frustrating search someone handle welding to put more seat jackers and i cannot trade because lost value i m so [xxx] angry parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Parts: SUSPENSIONSEATSFUEL/PROPULSION SYSTEM
  • Date of Incident: Nov-11, 2020
  • Date complaint filed: 20:12 Apr-25, 2021

Issue 1). Ever since i bought the car i noticed the drivers seat felt cooked causing low back pain. Eventually the seats power adjustment would only retract one side so it could not be adjusted evenly and i had to pay to have a whole new seat replaced issue 2). I have the 85 kw battery and after an update my battery capacity was reduced 10%. I was told it was due to risk of overheating the battery fire risk tesla never resolved the issue and never reinstated the missing 10% charge capacity 3). The suspension had failed as i was driving over a speed bump less than 10 mph and the bottom of the car scrapped the pavement. I had to pay out of pocket to replace the suspension

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