Complaints

2016 Jeep CHEROKEE
  • Date of Incident: Mar-27, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: POWER TRAIN

2016 jeep cherokee 93k miles ptu fault and dealer wont fix under recall. 3k to fixed same issue as all other 16 cherokees. Unsafe to drive does not shift correctly intermittently. Suppose to be software fix but dealer wont fix. Ptu should go out 93k miles. If this stops all power to the wheel we will be in an accident!

2013 Kia Soul
  • Date of Incident: Mar-04, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: STEERING

No warning indicators but my steering couple has worn and my steering now has play. Many forums says this is a know problem for kia and they should cover but i do not see a recall.

2018 Dodge Grand Caravan
  • Date of Incident: Mar-01, 2023
  • Date complaint filed: Mar-27, 2024
  • Failed components: ELECTRICAL SYSTEM

Sliding passenger door lock is stuck in the locked position and the door cannot be unlocked or opened manually or electrically. Have been told its the lock actuator that has failed (similar to the 2017 and below models that was recalled)

2017 Subaru Forester
  • Date of Incident: Feb-01, 2022
  • Date complaint filed: Mar-27, 2024
  • Failed components: AIR BAGS

For the last 2 yrs. Our airbag light comes on and off saying we don't have air bags, some days it works and others it doesn't. I took the car into a subaru dealership, and they said i had to replace the passenger seat at a cost of $1,200. 00. I just saw that there is a recall about this and would like to get them to fix this issue at no cost. Subaru is supposed to be the safest car on the road, we'll i'm not feeling safe now.

2017 Audi Q7
  • Date of Incident: Aug-01, 2023
  • Date complaint filed: Mar-27, 2024
  • Failed components: EXTERIOR LIGHTING

"front right" "side marker light defective. Headlights work fine, just the error message that come up at night.

2018 Ram 2500
  • Date of Incident: Mar-23, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: SERVICE BRAKES, POWER TRAIN, and VEHICLE SPEED CONTROL

When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored mil code is c0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and i do not have the ability to use cruise control. One time i was driving on the freeway and the surface was wet, as it had been raining. I needed to slow down rapidly because there was a sudden change in traffic. I went to hit the brakes and the truck had locked up the wheels, and then after the same lights and text were displayed.

2016 Kia SPORTAGE
  • Date of Incident: Mar-27, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ENGINE

Engine started to knock started having power loss and is no longer able to drive

2020 Kia OPTIMA
  • Date of Incident: Mar-01, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ENGINE

Engine is burning 1-2 quarts of oil per week. I work from home so it only get driven once or twice a week max. I’m still making payments on a car that is unsafe to drive, eating oil, and running potential for the engine to lock up due to it being the exact same engine with the exact same issues as what is in prior years but for some reason to 2020 was not included in the recall. I am a single mother of 4 and can’t afford to put thousands of dollars worth of work into this car, that’s why i bought newer for reliability and i can’t even confidently put my kids in this car and am stuck with it for another 4 years. Kia needs to address this!!

2018 Subaru WRX
  • Date of Incident: Mar-12, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ENGINE

Engine rod knock at 32,000 miles due to bearing failure causing loss of control of vehicle and sudden loss of power and control. Car was logged to be traveling at 35 mph with normal acceleration at time of failure. Carter subaru confirmed bearing failure, and fits with the pattern confirmed in 2012-2017 wrx sti engine failure class action settlement, as part in 2018 remains unchanged from 2017 according to mechanics. Head mechanic at dealership confirmed that only car modification (intake) would not cause catastrophic loss of oil leading to bearing failure, and thus it is likely due to engine design that leads to poor oil circulation as a known issue in this ej25 engine type. Engine components have been inspected by carter subaru, and have been made available to subaru of america, along with images, videos, pictures, receipts, logs, records, computer/ecu data, receipts, tool purchases, and other maintenance and service logs for the car (including prior to ownership). Dealership acknowledges that the car maintenance exceeded the manufacturer recommendation, yet engine still failed even with oil changes done at 3,000 mile intervals... While manual states much higher interval to follow. Engine still failed at increased oil change levels. Problem appeared once engine started knocking, which means the engine has already suffered irreversible engine failure and needs to be replaced, according to subaru. Subaru of america assigned a customer advocate but has been incommunicado for the duration of the investigation and refuses to answer or even acknowledge that a claim has been opened, as they constantly cite erroneous interactions with the vehicle owner.

2015 Kia OPTIMA
  • Date of Incident: Mar-13, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ENGINE

Loss of power to engine when trying to increase speed to turn into traffic/getting onto the highway and constant severe engine knocking noise. I have to use hazards when turning into traffic/merging onto highway because the vehicle takes too long to catch up with the speed of traffic. It also has a problem with excess oil consumption, needs to be refilled every week and a half to two weeks. Bremerton transmission has provided an inspection and a diagnostic trouble code (dtc) p1326 (knock signal range/performance). The oil consumption has been an ongoing issue since i bought the car in february of 2022, only getting worse. The rest of the issues have been escalating problems.

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