VISIBILITY Complaints

VISIBILITY Complaints
  • 132 Complaints
  • 2 Crashes
  • 1 Fires
  • 7 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 132 complaints related to VISIBILITY.

Recent Complaints

Parts: VISIBILITYSTRUCTURE
  • Date of Incident: Mar-15, 2021
  • Date complaint filed: 00:00 May-04, 2021

TL* THE CONTACT OWNS A 2015 Ford F-150. THE CONTACT STATED WHILE DRIVING IN INCLEMENT WEATHER, HE BECAME AWARE THAT THE WINDSHIELD WAS LEAKING AND CAUSING THE CARPET TO CONSTANTLY BE WET. THE CONTACT STATED THAT THE CARPET BECAME MOLDY DUE TO THE LEAK. THE VEHICLE WAS TAKEN TO REINEKE FORD LINCOLN, INC. (12000 COUNTY RD 99, FINDLAY, OH 45840) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WELDS BEHIND THE WINDSHIELD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

Parts: VISIBILITYEXTERIOR LIGHTING
  • Date of Incident: Jun-01, 2020
  • Date complaint filed: 00:00 Apr-27, 2021

TL* THE CONTACT OWNS A 2017 Chevrolet Cruze. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED ALLOWING WATER TO LEAK INSIDE THE VEHICLE INTO THE HEAD VISOR. THE CONTACT STATED THAT THEY NOTICED THE SEAL AROUND THE BRAKE LIGHT AND SURROUNDING AREA WAS NOT PROPERLY SEALED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 00:00 Apr-27, 2021

TL* THE CONTACT OWNS A 2016 Tesla Model S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CENTER DISPLAY SCREEN WOULD NOT TURN ON OR WOULD BLACK OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD BE CONTACTED WHEN THE HARDWARE EMMC UPGRADE WAS AVAILABLE. THE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 00:00 Apr-27, 2021

TL* THE CONTACT OWNS A 2016 Tesla Model X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CENTER DISPLAY SCREEN WOULD NOT TURN ON OR WOULD BLACK OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT HE WOULD BE CONTACTED WHEN THE HARDWARE EMMC UPGRADE WAS AVAILABLE. THE FAILURE MILEAGE WAS 76,000. PARTS DISTRIBUTION DISCONNECT.

Parts: VISIBILITY
  • Date of Incident: Jun-01, 2020
  • Date complaint filed: 00:00 Apr-19, 2021

TL* THE CONTACT OWNS A 2020 Kia Sorento. THE CONTACT STATED THAT THE TRIM PIECE LOCATED UNDER THE WINDSHIELD REFLECTED A DISTRACTING GLARE FROM THE VENTS ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE REFLECTION OBSTRUCTED HIS VISION WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Apr-13, 2021
  • Date complaint filed: 00:00 Apr-14, 2021

TL* THE CONTACT OWNS A 2017 Tesla Model S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT TESLA LOCATED AT 3248 LIONSHEAD AVE, CARLSBAD, CA 92010, (760) 305-4041) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Feb-05, 2021
  • Date complaint filed: 00:00 Apr-08, 2021

TL* THE CONTACT OWNS A 2016 Tesla Model X. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE INSTRUCTION SCREEN FAILED TO FUNCTION PROPERLY OR TURN ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925) 361-1173) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Oct-01, 2020
  • Date complaint filed: 00:00 Apr-07, 2021

TL* THE CONTACT OWNS A 2018 Tesla Model S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Feb-28, 2021
  • Date complaint filed: 00:00 Apr-06, 2021

TL* THE CONTACT OWNS A 2015 Tesla Model S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Feb-01, 2020
  • Date complaint filed: 00:00 Apr-05, 2021

TL* THE CONTACT OWNS A 2016 Tesla Model S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MCU SCREEN INTERMITTENTLY BECAME INOPERABLE. DURING THE FAILURE, THE REAR VIEW CAMERA AND EXTERIOR TURN SIGNALS WERE INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Parts: VISIBILITYEXTERIOR LIGHTINGBACK OVER PREVENTION
  • Date of Incident: Mar-09, 2021
  • Date complaint filed: 00:00 Mar-09, 2021

TL* THE CONTACT OWNS A 2017 Tesla Model S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE SCREEN WENT BLACK OCCASIONALLY WHILE DRIVING OR STARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 45,000.

2020 Ford EDGE
Parts: VISIBILITY
  • Date of Incident: Jun-15, 2020
  • Date complaint filed: 00:00 Mar-08, 2021

Tl* the contact owns a 2020 ford edge. The contact stated that the screen failed to display an image when the vehicle was shifted into reverse. The contact also stated that the screen image was distorted. The failure occurred with no warning. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed nor repaired. The contact received notification of nhtsa campaign number: 20v575000 (visibility) however, the part to do the recall repair was unavailable. The contact called jarrett ford of charlotte county (3156 tamiami trail, port charlotte, fl 33952) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

2017 Ford TRANSIT
Parts: VISIBILITY
  • Date of Incident: Mar-02, 2021
  • Date complaint filed: 00:00 Mar-04, 2021

Tl* the contact owns a 2017 ford transit. The contact stated while the vehicle was turned off and parked, the rear driver's side window exploded. The vehicle was taken to jim click ford of sahuarita & green valley (1030 w duval rd, green valley, az 85614) where they informed the contact that the vehicle was out of warranty and that they could not fix the window. The contact took the vehicle to a local mechanic to have the window repaired. The manufacturer had been informed of the failure and referred the contact to the local ford dealer. The failure mileage was approximately 48,000.

Parts: VISIBILITY
  • Date of Incident: Nov-28, 2020
  • Date complaint filed: 00:00 Feb-17, 2021

TL* THE CONTACT OWNS A 2018 Ford Escape. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW FRACTURED FROM TOP TO BOTTOM AND LEFT TO RIGHT. THE REAR WINDOW THEN SHATTERED WITHOUT IMPACT NEAR THE LIFTGATE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF AN IMPACT TO THE WINDOW. THE FAILURE HAD OCCURRED TWICE. THE CONTACT TOOK THE VEHICLE AND HAD THE GLASS REPLACED BY A CERTIFIED GLASS COMPANY THROUGH THE INSURANCE THE FIRST TIME THE FAILURE OCCURRED. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Parts: VISIBILITY
  • Date of Incident: Jan-31, 2021
  • Date complaint filed: 00:00 Feb-01, 2021

TL* THE CONTACT OWNS A 2016 Ford Explorer. THE CONTACT STATED THAT WHILE DRIVING, THE REAR GLASS EXPLODED WITHOUT AN IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Parts: VISIBILITY
  • Date of Incident: Jan-20, 2021
  • Date complaint filed: 00:00 Jan-28, 2021

TL* THE CONTACT OWNS A 2018 Chevrolet Silverado 1500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE PASSENGER?S SIDE REAR WINDOW SHATTERED WITHOUT WARNING. THE CONTACT DROVE HOME AND IMMEDIATELY CALLED BOSAK CHEVROLET, BUICK, GMC (9911 W 300 N, MICHIGAN CITY, IN 46360) BUT WAS OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DAYS LATER THE CONTACT WAS INFORMED THAT THERE WOULD BE NO ASSISTANCE SINCE THE VEHICLE WAS BEING REPAIRED THROUGH THE INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.

Parts: VISIBILITY
  • Date of Incident: Dec-17, 2020
  • Date complaint filed: 00:00 Dec-18, 2020

TL* THE CONTACT OWNS A 2016 GMC Sierra 1500. THE CONTACT STATED HE STARTED VEHICLE USING THE REMOTE START FUNCTION. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL ODOR OF SMOKE DETECTED INSIDE THE CABIN OF THE VEHICLE. THE REAR DRIVER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO JOSEPH BUICK GMC (8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000) AND THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.

2019 Ram 1500
Parts: VISIBILITY
  • Date of Incident: Nov-04, 2020
  • Date complaint filed: 00:00 Dec-01, 2020

Tl* the contact owns a 2019 ram 1500. The contact stated that the rear driver? S side window was leaking water into the headliner and also nearby the air bag symbol. The vehicle was taken to lester glenn chrysler dodge jeep ram fiat (1199 nj-37 w, toms river, nj 08755) where the contact was informed that the failure was due to a manufacturing defect with the rear window. An appointment was scheduled for the repair. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 24,800.

2020 Ram 1500
Parts: VISIBILITYENGINE
  • Date of Incident: Nov-14, 2020
  • Date complaint filed: 00:00 Nov-16, 2020

Tl* the contact owns a 2020 ram 1500. The contact stated that while driving with the driver? S and the passenger? S side rear windows rolled down, the vehicle shook violently as if the tires were off the ground. The contact stated that with passenger? S side rear windows rolled up, the shaking stopped. The contact pulled over and inspected the wheels but found no visual failures. The contact stated that the failure recurred after resuming driving. The contact mentioned that his step-dad had the same vehicle and experienced similar failures with the rear windows rolled down. The contact stated that there was an error in the dynamic design flow with similar 2020 ram 1500? S. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 14,000. The vin was not available.

Parts: VISIBILITYBACK OVER PREVENTION
  • Date of Incident: Oct-24, 2020
  • Date complaint filed: 00:00 Oct-27, 2020

TL* THE CONTACT OWNS A 2019 Honda Insight. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

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