SUSPENSION Complaints

SUSPENSION Complaints
  • 3592 Complaints
  • 255 Crashes
  • 24 Fires
  • 152 Injuries
  • 11 Fatalities
  • Consumers have filed a total of 3,592 complaints related to SUSPENSION.

Recent Complaints

2020 Tesla MODEL S
Parts: SUSPENSION
  • Date of Incident: Jun-01, 2020
  • Date complaint filed: 20:06 Jul-06, 2020

I can hardly believe my own eyes! Here is a 2020 model s in the junkyard aaaaand... The back wheel has fallen off. Https://www. Iaai. Com/vehicledetails/36693460? Rownumber=11 not in a collision. The back suspension has simply fallen to bits. Oh well, at least the tesla share-price is unharmed. I guess that's the main thing. Have a great day keef

2020 Honda ACCORD
Parts: ELECTRONIC STABILITY CONTROLSEAT BELTSSUSPENSION
  • Date of Incident: Jun-09, 2020
  • Date complaint filed: 01:29 Jul-05, 2020

Honda accord 2020 lx has so much rattle problems when driving on the grooved road when accelerating, especially on bad condition highspeed road around 60-70 mph. Noise happens in the dashboard, b pillar seatbelt area, roof between b and c pillar. Which distracts people when driving, so dangerous.

2019 Ford F-250
Parts: STEERINGSUSPENSIONWHEELS
  • Date of Incident: Jun-25, 2020
  • Date complaint filed: 17:26 Jul-03, 2020

I was driving my truck down the freeway and also on city streets with my family young kids included and once i hit 55-60 my truck started a "death wobble " as they call it i couldn't control my vehicle it shook so violently till i slowed down to 45 then it stopped. My family was scared my truck only has 17k miles on it brand new truck. Ford should not be selling vehicles with these problems what are my options and what can i do? I don't want to drive my truck again till problem is fixed but i don't have a choice. I'm gambling with the personal safty every day so i can make a living.

Parts: STEERINGSUSPENSION
  • Date of Incident: May-01, 2020
  • Date complaint filed: 16:32 Jul-03, 2020

IN 2018 TESLA NOTIFIED ME OF NEEDING TO INSPECT AND REPLACE 5 BOLTS SECURING MY STEERING BOX AND POWER STEERING UNITS. THEY DID THAT AND LEFT. I HAD SERIOUS MEDICAL ISSUES, SO MY TESLA MODEL S HAD ONLY 7,590 MILES. IN 2020 WITHIN JUST A FEW MILES BUT NEARLY 2 YEARS FROM THAT 5-BOLT REPLACEMENT, I WAS DRIVING ON I89 TOWARDS A TESLA SUPERCHARGER, I FELT THE CAR WAS WANDERING EVER SO SLIGHTLY WITHIN MY LANE, SO I WAS UNEASY, BUT ATTRIBUTED IT TO MY 4 STUDDED SWEDISH SNOW TIRES. ARRIVING AT THE SUPERCHARGER, NOTICED MUCH STEERING EFFORT TO BACK INTO CHARGING POSITION. WHEN LEAVING, IT HAD MORE EFFORT TO STEER, AND IT DIDN?T BOTHER ME MUCH ONCE I WAS ROLLING ALONG. SAME WANDERING PROBLEM ON THE INTERSTATE. LOOKED ON THE INTERNET AND FOUND THE 38 PAGE SERVICE BULLETIN FROM TESLA. #SB-18-32-002 R1 SEVERAL TIMES IN IT TESLA WARNED THAT IF AT ANY POINT MORE THAN 1 BOLT IS REMOVED AT A TIME, THE STEERING BOX MUST BE REPLACED. THEY DID NOT ELABORATE AS TO WHY. IT SEEMS NOW WE KNOW. ANOTHER ISSUE I MENTIONED TO ELECTRIFIED GARAGE IN SEABROOK, NH IS THE REAR OF THE CAR SETTLES DOWN TO NEARLY TOUCHING THE REAR WHEELS OVERNIGHT. I SUSPECTED AN AIR LEAK AND THEY REPORTED THAT I NEEDED TWO REAR AIR SHOCK ASSEMBLIES AND A NEW STEERING BOX. THEY SAID TESLA OFFERED NO REAR SHOCK REBUILD KIT CONTAINING NEW IMPROVED SEALS. I AM IN SHOCK OVER BOTH THESE PROBLEMS AT 7,600 MILES AND SENT 2 EMAIL LETTERS OFF TO TESLA, AND NO REPLY FROM EITHER LETTER. PERHAPS THE NHTSA SEES THIS AS A REPEATING ISSUE ON LOW MILEAGE 2015 Tesla Model S P85D ELECTRIC CARS? MY 2015 TESLA IS STILL SITTING AT THE ELECTRIFIED GARAGE 10 DOWS LANE - SEABROOK, NH 03847 AFTER ALMOST 7 WEEKS. I LOVE THE SAFETY ASPECTS OF THE MODEL S, BUT AFTER STRUGGLING OVER THE PAIN OF POOR ENGINEERING & SUPPLIER PROBLEMS, I AM LOOKING ELSEWHERE UNTIL THEY WORK OUT THE BUGS. SB-18-32-002 R1 ATTACHED. ## #VPIC# 1 - CHECK DIGIT (9TH POSITION) DOES NOT CALCULATE PROPERLY #VPIC#

Parts: STEERINGSUSPENSION
  • Date of Incident: May-01, 2020
  • Date complaint filed: 16:27 Jul-03, 2020

IN 2018 TESLA NOTIFIED ME OF NEEDING TO INSPECT AND REPLACE 5 BOLTS SECURING MY STEERING BOX AND POWER STEERING UNITS. THEY DID THAT AND LEFT. I HAD SERIOUS MEDICAL ISSUES, SO MY TESLA MODEL S HAD ONLY 7,590 MILES. IN 2020 WITHIN JUST A FEW MILES BUT NEARLY 2 YEARS FROM THAT 5-BOLT REPLACEMENT, I WAS DRIVING ON I89 TOWARDS A TESLA SUPERCHARGER, I FELT THE CAR WAS WANDERING EVER SO SLIGHTLY WITHIN MY LANE, SO I WAS UNEASY, BUT ATTRIBUTED IT TO MY 4 STUDDED SWEDISH SNOW TIRES. ARRIVING AT THE SUPERCHARGER, NOTICED MUCH STEERING EFFORT TO BACK INTO CHARGING POSITION. WHEN LEAVING, IT HAD MORE EFFORT TO STEER, AND IT DIDN?T BOTHER ME MUCH ONCE I WAS ROLLING ALONG. SAME WANDERING PROBLEM ON THE INTERSTATE. LOOKED ON THE INTERNET AND FOUND THE 38 PAGE SERVICE BULLETIN FROM TESLA. #SB-18-32-002 R1 SEVERAL TIMES IN IT TESLA WARNED THAT IF AT ANY POINT MORE THAN 1 BOLT IS REMOVED AT A TIME, THE STEERING BOX MUST BE REPLACED. THEY DID NOT ELABORATE AS TO WHY. IT SEEMS NOW WE KNOW. ANOTHER ISSUE I MENTIONED TO ELECTRIFIED GARAGE IN SEABROOK, NH IS THE REAR OF THE CAR SETTLES DOWN TO NEARLY TOUCHING THE REAR WHEELS OVERNIGHT. I SUSPECTED AN AIR LEAK AND THEY REPORTED THAT I NEEDED TWO REAR AIR SHOCK ASSEMBLIES AND A NEW STEERING BOX. THEY SAID TESLA OFFERED NO REAR SHOCK REBUILD KIT CONTAINING NEW IMPROVED SEALS. I AM IN SHOCK OVER BOTH THESE PROBLEMS AT 7,600 MILES AND SENT 2 EMAIL LETTERS OFF TO TESLA, AND NO REPLY FROM EITHER LETTER. PERHAPS THE NHTSA SEES THIS AS A REPEATING ISSUE ON LOW MILEAGE 2015 Tesla Model S P85D ELECTRIC CARS? MY 2015 TESLA IS STILL SITTING AT THE ELECTRIFIED GARAGE 10 DOWS LANE - SEABROOK, NH 03847 AFTER ALMOST 7 WEEKS. I LOVE THE SAFETY ASPECTS OF THE MODEL S, BUT AFTER STRUGGLING OVER THE PAIN OF POOR ENGINEERING & SUPPLIER PROBLEMS, I AM LOOKING ELSEWHERE UNTIL THEY WORK OUT THE BUGS. SB-18-32-002 R1 ATTACHED. ## #VPIC# 1 - CHECK DIGIT (9TH POSITION) DOES NOT CALCULATE PROPERLY #VPIC#

Parts: SUSPENSION
  • Date of Incident: May-02, 2020
  • Date complaint filed: 10:53 Jul-03, 2020

I got 2 front tires after i noticed the front of car had droped about 10 inches from side front doors to the front of car. I drive the car every day for 2 years i can see the difference. A shop i took it to says its fine but i know my car it wasn,t that way when i bought it. After getting the tires they went kinda hard down off the jack. Something happened?

2019 Ford F-250
Parts: STEERINGSUSPENSION
  • Date of Incident: Feb-21, 2020
  • Date complaint filed: 13:31 Jul-02, 2020

Violent steering shake & wobble after crossing an over pass, pothole, or any kind of bump at speed. Truck is uncontrollable and unsafe to travel at highway speeds or towing of any kind. Dealer admits problem is common and a service bulletin for condition has been performed. Problem persist, clearly this should be a safety recall.

2020 Tesla MODEL 3
Parts: WHEELSSUSPENSIONSTEERING
  • Date of Incident: Jun-26, 2020
  • Date complaint filed: 10:49 Jul-02, 2020

Friday june 26th, 6:00 p. M. Public roads. Sunny, dry. Something snapped while driving 5 mph at the moment i started a slow left turn. The car lurched to a halt. The right front wheel was angled left at about a 35 degrees, while the left wheel pointed straight. Tesla sent a flat bed. The truck technician reported by phone that the wheel was separated from the suspension and a tesla bolt was available for him to temporarily hold alignment for safe loading. I understand he left a note and the bolt inside the car. I believe the bolt was part of the broken suspension. The car had 3,300 miles. During my ownership, i noticed a light clicking (or clunking) when the car passed over a 3 inch change in road elevation, such as occurs during repaving when striking a man hole cover or new layer of asphalt. I took this to be a peculiarity of the tesla suspension combined with the 18 inch wheels. The sound was rare, as most roads are quite smooth and i made it a point to drive slowly over sudden bumps. More recently, as our town is repaving, i heard the click more frequently. On father's day, while a friend was test driving the car, he being a car geek, heard the click, called it a "clunk," and told me to get it looked at. I had not yet made the appointment when something snapped on june 26th. Over the weekend i left voice mails and sent to tesla service an email stating tesla should consider giving me a replacement vehicle, but i wished first to hear their report on what had occurred. Tesla service in milford is not open on weekends. Tesla called on monday afternoon seeking my input on what had occurred. Later that day they reported it appeared to them that a critical bolt had not been welded onto the sub-frame. Tesla service in milford ordered a new sub-frame, part number 1044521-00-r, from california. Tesla is researching what occurred.

Parts: SUSPENSION
  • Date of Incident: Jan-27, 2020
  • Date complaint filed: 00:00 Jul-02, 2020

TL* THE CONTACT OWNS A 2017 Ford Flex. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 434-0942) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Parts: UNKNOWN OR OTHERSUSPENSIONSTRUCTURE
  • Date of Incident: Jun-29, 2020
  • Date complaint filed: 22:51 Jul-01, 2020

My car had a bolt brake from its thread. They told me it was a critical bolt that was marked with paint. This bolt is to keep the subframe attached securely to the frame.

Parts: ELECTRICAL SYSTEMEXTERIOR LIGHTINGSUSPENSION
  • Date of Incident: Jun-01, 2020
  • Date complaint filed: 08:29 Jun-30, 2020

My car's mcu (media control unit touchscreen) is near death and 900 miles from being out of warranty. The screen went black on me for an entire day before coming back and constantly freezes and needs reboots. During this time, i lost ability to turn on and off the headlights, must rely on auto. Lost ability to control the hvac and defrost. Lost ability to adjust air suspension. Lost ability to use backup camera.

Parts: AIR BAGSSUSPENSION
  • Date of Incident: Jun-26, 2020
  • Date complaint filed: 08:19 Jun-30, 2020

The air bag light goes on/off. Dealer says it is a faulty wiring or connection and have to take out the passenger seat. They told me that the air bag system is off when it detects some fault. They are charging me $400. 00 to try to fix the problem. I have no choice but to fix. Rear shocks are leaking, why i do not know.

Parts: SUSPENSION
  • Date of Incident: Jun-02, 2020
  • Date complaint filed: 00:00 Jun-30, 2020

TL* THE CONTACT OWNS A 2016 Nissan Rogue. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS DRIVEWAY AT LOW SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO NISSAN OF MCKINNEY (3800 S CENTRAL EXPY, MCKINNEY, TX 75069) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE FRONT SPRINGS STOPPER AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE 51,748.

2017 Ford F-350
Parts: WHEELSSUSPENSIONSTEERING
  • Date of Incident: Dec-01, 2019
  • Date complaint filed: 21:02 Jun-29, 2020

At 400 miles driving down the freeway the truck started shaking as if the front wheels were coming off, the dealership told us it must be a bad road, same thing when it happened at 7,000 miles and at 22,000 miles. At 35000 miles we took it to a different dealer and they kept the truck for well over a month, to fix it. Now at 39000 it still has the same problem, it happens randomly, and we are taking it back in tomorrow to be looked at. Now that i bought my wife a truck that is well over $70,000 she no longer feels safe to drive it because it is so scary to drive wile the front tires shake like they are falling off. In southern california traffic, she feels like she could kill someone simply by losing control when that happens. I have purchased countless ford automobiles and paid off many ford credit auto loans, and we have never had any compliants, never had any issues, we maintain our vehicle with the ford maintenance contract, we carry a ford esp warranty on all of our fords and we are very meticulous in taking care of our vehicles... At this point we want a new truck, and we do not feel that we should have to take the depreciation simply based on these problems. We also want our ford esp and maintenance contract to be on the new truck, just as we have on this truck.

Parts: SUSPENSION
  • Date of Incident: Jun-19, 2020
  • Date complaint filed: 10:28 Jun-29, 2020

Rattle/ knocking sound as front suspension moves up/down. Noise comes from around the upper front struts. This sound can is be heard clearer at highway speeds.

2019 Ford F-350
Parts: SUSPENSIONSTEERING
  • Date of Incident: Jun-27, 2020
  • Date complaint filed: 22:00 Jun-28, 2020

While pulling a gooseneck trailer with my compact tractor on it driving down a 2 lane road at aprx. 50 mph hit a bump in the road and i experienced for the first time in my life what's known as death wobble. Felt like the front tires were rapidly bouncing up and down. I immediately raised my foot off the acceleration pedal. Once it coasted down to about 40 mph the vibration stopped. A couple hours later it happened again on the interstate doing about 70 mph, same trailer setup as before. Raised my foot off the pedal and once the truck slowed down a little bit the vibration went away. The truck still has the original tires on it and they have been rotated. I checked the tire pressures a couple of days ago and they were at/near the factory recommend pressures. Truck has around 38k miles on it.

2018 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Jun-27, 2020
  • Date complaint filed: 20:58 Jun-28, 2020

My 2018 f250 6. 7 l diesel began to shake violently when drive on a flat surface highway at approx 55 mph. Steering wheel shook violently and i lost control. Here's in to on coming traffic lane. Just missing a head-on collision with another vehicle. Front wheels and steering wheel did not stop shaking until a slowed to 20 mph. Hapen with no large bumps. Normal highway conditions. Hapoen again the same day. Both were on straight roads. Appears this condition is referred to as the death wobble.

2019 Ford F-350
Parts: SUSPENSIONSTEERING
  • Date of Incident: Jun-27, 2020
  • Date complaint filed: 16:56 Jun-28, 2020

Death wobble

Parts: VISIBILITY/WIPERSUSPENSION
  • Date of Incident: Jun-24, 2020
  • Date complaint filed: 15:55 Jun-28, 2020

Center screen is black. Ac is not accessible.

Parts: UNKNOWN OR OTHERSUSPENSIONSTEERING
  • Date of Incident: Jun-09, 2020
  • Date complaint filed: 11:10 Jun-28, 2020

I have been experiencing the "death wobble" anytime a bump is hit while driving at speeds of 40 mph +, on the freeway the wobble is so bad that recently my truck began swerving all over the road and almost went off-road, until i could regain control of the truck. A bump on a turn is much worse. I am so fearful of the unsafe shaking of the front end while driving higher speeds that i now avoid the freeways and take alternate routes if possible.

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