SUSPENSION Complaints

SUSPENSION Complaints
  • 4717 Complaints
  • 312 Crashes
  • 27 Fires
  • 176 Injuries
  • 12 Fatalities
  • Consumers have filed a total of 4,717 complaints related to SUSPENSION.

Recent Complaints

Parts: SUSPENSION
  • Date of Incident: May-01, 2021
  • Date complaint filed: 20:49 May-04, 2021

Car lost control at low speed on city street going straight after hearing creaking (under 35mph) therefore making me run into curb. Thought it was due to tire as i saw it damaged, but tesla service center said the control arm is broken also leading me to believe the control arm broke leading me to lose control of the car and causing damage to other vehicle parts.

Parts: SUSPENSION
  • Date of Incident: Apr-07, 2021
  • Date complaint filed: 19:07 May-04, 2021

Front half shaft vibration on acceleration

2015 Ford TRANSIT
Parts: SUSPENSIONPOWER TRAIN
  • Date of Incident: Apr-15, 2021
  • Date complaint filed: 14:28 May-04, 2021

Torque converter failed, requiring replacement at 75,942 miles. Due to a vehicle design that allows pooling of water & rusting in the control arm attachment bolts, both control arms had to be replaced during the torque converter repair.

2015 Ford F-350
Parts: SUSPENSIONSTEERING
  • Date of Incident: Feb-12, 2021
  • Date complaint filed: 10:31 May-04, 2021

When traveling at highway speeds and hit a inconsistent place in the pavement the vehicle gets a death wobble. The steering wheel shakes violently back and forth and the front of the truck bounces on the ground. When the brakes are applied the wobble gets worse so the vehicle has to slow down on its own without applying the brakes. The shaking will stop around 23-28 miles per hour. I have had this happen 6 different times and the vehicle is very hard to keep on the road while it is happening. This is definitely an issue that needs to be addressed. I have slowly been having an ase certified mechanic replacing front end parts to try and fix the problem with no success. I try to avoid driving the truck due to this issue which has happened for the last year. I have videos on my dash camera when this happens. The last time it actually knocked the camera off the window. I know alot of ford truck people and everyone is having the same issue.

Parts: SUSPENSIONSTEERINGENGINE
  • Date of Incident: Nov-24, 2020
  • Date complaint filed: 00:00 May-04, 2021

MB 2018 E300 WOULD STOP WITH ME IN THE MIDDLE OF TRAFFIC THE STOP AND START SYSTEM MALFUNCTIONS AND DEALERSHIP REFUSED TO FIXED THE PROBLEM UNTIL I ALMOST GOT KILLED. CAR STOP IN THE MIDDLE OF TRAFFIC AROUND (NOV 2020 OFF COMMERCIAL BLVD FORT LAUDERDALE FL BETWEEN 4 TO 6PM RAINY DAY RUSH HOUR ABOUT TO MAKE A RIGHT TURN TO GET ON I95 AND CARE DIED ON ME AND I HAD TO WAIT 3 YOURS BECAUSE ONSTAR BUTTON WASN'T WORKING AND HAD TO CALL TOW USING MY PHONE ) I BEEN HAVING ISSUES STARTING BACK UP AND OTHER PROBLEMS WITH THE PISTINES IN THE ENGINE AND CAR FINALLY BREAKS DOWN AND NEEDS NEW ENGINE FEB 2 MERCEDES NEVER HONORS THEIR WARRANTY AND FIXED MY ISSUE . ONE DRIVER WITH 2018 E300 MERCEDES BENZ LIKE MINE AFTER 23K MILES NEEDS A NEW ENGINE ALSO . BELOW I PAST THE LINK TO THE FORUM WITH OTHER MB CUSTOMERS COMPLAINING ABOUT THE SAFETY ISSUES OF THEIR E-Class MB ALL OF WHICH EXPERIENCE FAMILIAR ENGINE AND CAR START UP FAILURE. HTTPS://MBWORLD.ORG/FORUMS/E-CLASS-W213/798120-2018-MERCEDES-W213-E300-NEEDS-NEW-ENGINE-23K-MILES-2.HTML CONFIRMATION CODE: [XXX] DATE AND TIME: JAN 6, 2021 9:00:00 AM VEHICLE: 2018 MERCEDES-BENZ E300 VIN: [XXX] ADVISOR: [XXX] ARRANGEMENT: LOANER VEHICLE REPAIR SERVICES: ENGINE PERFORMANCE CONCERN (HESITATION, LACK OF POWER, POOR MILEAGE, ETC.) ? CUSTOMER STATES THAT THE VEHICLE STALLS AT REGULAR PERIOD CONFIRMATION CODE: [XXX] DATE AND TIME: NOV 25, 2020 10:00:00 AM VEHICLE: 2018 MERCEDES-BENZ E300 VIN: [XXX] ADVISOR: [XXX] ARRANGEMENT: LOANER VEHICLE REPAIR SERVICES: TELL US MORE ? CLIENT STATES THE VEHICLE IS HAVING ISSUES WHEN SHE TURN THE CAR ON, THERE ARE SOME WEIRD NOISES COMING FRON ENGINE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2018 Ford F-250
Parts: UNKNOWN OR OTHERSUSPENSION
  • Date of Incident: May-02, 2021
  • Date complaint filed: 21:35 May-03, 2021

The truck just started to wobble and got worse and worse! Scared the hell out of me and my son with his three friends inside!! Horrible feeling to have! Did research and found that this is actually happening to other f250 owners. Now my truck sits in the driveway because dealership is 2 weeks out to just get an appointment!!! My wobble is occurring at from 40mph-65mph

2019 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: May-01, 2021
  • Date complaint filed: 16:24 May-03, 2021

Approximately 5 times in the last 3 months i have experienced "death wabble" with my f250, in the most recent incident, i almost lost control of the vehicle. After hitting a bump at highway speed, i experienced an oscillation in the front wheels, causing violent shaking, that would not stop until i stopped the truck. Ford told me there was nothing wrong with the truck.

Parts: SUSPENSIONPOWER TRAINENGINE
  • Date of Incident: Feb-22, 2019
  • Date complaint filed: 16:12 May-03, 2021

Vehicle has a tremor idle problem, resulting in improper motor mounts per dealership motor mounts replaced, now bolts and shims added problem not resolved

Parts: SUSPENSIONSTRUCTURE
  • Date of Incident: Apr-30, 2021
  • Date complaint filed: 13:40 May-03, 2021

I have 2 recalls that my dealer wont fix because they wont get me a rental car while my is repaired. My question who is responsible if injury or death occurs because of these recalls?

2019 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Apr-24, 2021
  • Date complaint filed: 10:44 May-02, 2021

I was driving alone e on il rt 64 at about 2:45 pm when i hit a series of bumps on road that made the front end shake uncontrollably. I had to brake and slow to under 20 mph before it stopped. Again later that night at about 8 pm coming s on il rt 2 with cruise set at 55 mph it happened again had to brake/slow to under 20 mph again. This time my wife and mother-in-law were with to experience it. I have noticed front end being a little wishy-washy after hitting bumps but thought it was due to stiffer suspension after experiencing this i don't believe that is the case. Vehicle history so far- purchased used from wickstrom ford. Went thru their used car inspection before i could purchase it- new rear tires and brake pads and rotors all around. Will try getting in to have checked out and technical service bulletin for steering damper performed. Have put less than 600 miles on truck since purchasing.

Parts: SUSPENSIONPOWER TRAIN
  • Date of Incident: May-01, 2021
  • Date complaint filed: 11:16 May-01, 2021

While car is shifting idle hangs and shutters around 1600-2000 rpm. Left front and rear shocks have loud noises when traveling over bumps.

Parts: SUSPENSIONSERVICE BRAKESFORWARD COLLISION AVOIDANCE
  • Date of Incident: Mar-28, 2021
  • Date complaint filed: 20:22 Apr-30, 2021

Service stabilitrak and abs. It previously happened last year and the vehicle was in park. Since it? S been happening when vehicle is at a slow crawl or in reverse. Sometimes the light will come on however the just of the times, when braking, the car will grind and stutter when braking

2019 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Mar-26, 2021
  • Date complaint filed: 10:24 Apr-30, 2021

When i hit a bump or uneven lanes (50-60mph) my trucks my front end violently shakes and makes my vehicle hard to handle. At lower speeds 20-50 when i hit a bump or uneven lanes the truck will shift to the side the bump hit almost like driving on ice.

2020 Jeep GLADIATOR
Parts: SUSPENSIONFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
  • Date of Incident: Aug-01, 2019
  • Date complaint filed: 06:57 Apr-30, 2021

One or more of the suspension kits sold by rock krawler used inferior materials in the control arm bushings that will break down with the use of hydrocarbons (grease) causing slop/play in them which could cause erratic and or loss of steering control particularly in the front arms. Their arms require that they be greased periodically as routine maintenance. They did not mail out any notices to the customers that pruchased the defective arms but rather left it up to the consumers to find out on their own. They have a video on youtube and a link on their website in reference to a tsb #2 but unaware customers may be in jeopardy with the safety of their lives or others. The bushings as they state were supplied by daystar. Here is a link to their website listing the tsb? S: https://rockkrawler. Com/technical-service-bulletins/

2017 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Feb-19, 2021
  • Date complaint filed: 13:05 Apr-29, 2021

This vehicle has what is commonly known as the death wobble. I have taken it in to have the issue resolved and repairs were made. The repairs haven? T completely resolved the issue. The steering and suspension issues over bump at highway speeds still cause it to feel like there may be a loss of control.

2019 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Apr-24, 2021
  • Date complaint filed: 09:27 Apr-29, 2021

I am experiencing severe death wobble. It happened 6 times on the interstate between 4/24/2021 and 4/25/2021. It is violent steering wheel oscillation and truck vibration. It happened between speeds of 65-75mph. My truck only has 32000 miles on it. Ford has recalled the steering linkage dampener. I? M afraid this replacement will only fix the problem for a few thousand miles and then i will have to cover costs outside of warranty. I planned on keeping this truck for a while but it is dangerous. If i would have been towing my gooseneck trailer, i would have likely caused an accident. It could have injured or killed myself, my family, or other motorists. I have a video of the incident, but i can? T upload it here. The ford technician said it was the worst he had seen.

Parts: SUSPENSIONSTEERING
  • Date of Incident: Apr-01, 2021
  • Date complaint filed: 00:00 Apr-29, 2021

Please note: the vin of the actual car that is the subject of this complaint is unavailable therefore i have used the vin of another tesla of the same year and model in order to be able to make this submission. This complaint is about suspension failures in teslas. Here is a tesla in a salvage auction in england. Https://www. Copart. Co. Uk/lot/37735131/clean-title-2015-tesl-model-s-p8-wolverhampton the only damage to the car is that the front wheel and suspension has been wrenched off. No air-bags have deployed and there is no impact damage anywhere on the bodywork. Photographs attached with this submission show the broken suspension and detached wheel. I believe that the cause of so many teslas having wrenched off wheels is very simple. Circumstances can occur in which full braking is applied to a wheel but the motor is still at full power. The electronics are not infallible. Glitches can occur. Even if power to the motor is shut down there is still massive stored energy in the rotor of the high rpm electric motor which acts as a massive flywheel. The suspension linkages are not strong enough to withstand the torque which is then applied. It is even worse if the abs or traction control pulses the brakes because this then gives a hammer blow effect. This failure can affect either the front wheels or the rear wheels. There have been many similar cases of torn-off wheels. You can see examples here https://www. Flickr. Com/photos/136377865@n05/albums/72157719033036968 please take action. It is obvious that tesla is refusing to remedy the situation. *tr

2017 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Apr-28, 2021
  • Date complaint filed: 17:16 Apr-28, 2021

While driving at a speed of 65mph on the interstate, i began to make the curve in the road. Ahead of me was a bump in the road as my front wheels hit the bump, my truck sharply turned pushing me into the other lane and began shaking violently. Shaking was so bad i could barely hold onto the steering wheel or control the vehicle. I began to slow down and around 25mph the shaking finally stopped and the truck seemed to return to normal function.

Parts: SUSPENSION
  • Date of Incident: Apr-27, 2021
  • Date complaint filed: 14:25 Apr-28, 2021

Front wheel lower control arm bushing leaking. Both front lower control arms replaced.

Parts: SUSPENSION
  • Date of Incident: Nov-21, 2018
  • Date complaint filed: 13:10 Apr-28, 2021

I WAS THE FIRST OWNER TO MY Jeep Grand Cherokee PURCHASED IN 2018. WITHIN A FEW MONTHS I STARTED GETTING A WARNING MESSAGE TO SERVICE THE SUSPENSION SYSTEM RIGHT AWAY. THE CAR WOULD THEN GET STUCK IN FOUR WHEEL DRIVE OR OTHER MODE AND WOULD NOT RISE OR LOWER STATING I NEEDED TO SLOW DOWN (I WAS ALREADY DRIVING BELOW THE SPEED LIMIT) WHILE ON THE HIGHWAY IN ORDER TO MAINTAIN PROPER HEIGHT. I TOOK IT TO THE DEALER SEVERAL TIMES IN THE USA AND WHEN I MOVED TO GERMANY WITH THE ARMY. NOW I AM BACK IN THE USA AND MY CAR IS ONCE AGAIN AT THE DEALERS WITH THE SAME ISSUE. AFTER LOOKING ONLINE IT APPEARS OTHER JEEP OWNERS HAVE HAD THE SAME ISSUES. IS IT POSSIBLE TO LOOK INTO A RECALL FOR THIS MODEL AS THIS APPEARS TO BE A WIDESPREAD ISSUE. THIS HAS BEEN AN ONGOING ISSUE SINCE 2018

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