Audi A6 Complaints

Audi A6 Complaints
  • 62 Complaints
  • 3 Crashes
  • 0 Fires
  • 3 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 62 complaints for A6 models.

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: Mar-02, 2020
  • Date complaint filed: 23:26 Apr-07, 2021

When i park my car for hours and try to drive again, i get very loud noise every time i brake. And after 2-3minutes later noise is gone. (daytime and night time) when i go to audi service. They told me its normal. But i never this happend before. I'm ashamed that people look at me whenever i hear this sound. Even cars that are more than 10 years old don't sound like this, but i've had this phenomenon not long after i bought it.

Parts: FORWARD COLLISION AVOIDANCE
  • Date of Incident: Feb-27, 2021
  • Date complaint filed: 22:16 Feb-27, 2021

The automated emergency braking randomly kicks in.. This has happened two times in the past 3 months. Nothing was around to cause the aeb to activate. This could have caused a serious accident if someone was driving behind me at the time. It jolted passengers in the car. The car came to a complete stop and nothing in the vicinity, no oncoming traffic, no pedestrians, no animals....

Parts: FORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
  • Date of Incident: Feb-21, 2021
  • Date complaint filed: 14:03 Feb-23, 2021

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Parts: SERVICE BRAKES
  • Date of Incident: Feb-03, 2021
  • Date complaint filed: 20:36 Feb-11, 2021

The vehicle vibrates heavily when the brakes are applied at highway speeds. Brakes rotors replaced with less than 15k miles vehicle appear to have the same issue and has confirms by audi dealer but refused to address the safety issues... Rotors replaced at 25k miles and vehicle now has 40k miles and need rotors replace again

Parts: VEHICLE SPEED CONTROLENGINEELECTRICAL SYSTEM
  • Date of Incident: Oct-03, 2019
  • Date complaint filed: 01:55 Feb-11, 2021

Ok purchased the car october 2019, immediately noticed a burning smell, in the car. Took out to audi multiple times ask if there was a leak, before the warranty ran out. They said no, now a year later my check engine light has come on. One diagnostic done at jiffy lube read a code that says it is the computer auxiliary output. Took the car to audi to do a second diagnostic, they said its the thermostat, and coolant pump. My car is not ever heating and the heat and air work fine. How is it now that the car is not under warranty they notice the leak in the coolant pump, when i complained about the smell of burning water when i first purchased the car. There are no indications of a leak on my driveway. The dealership has quoted me 1683. 00 though there is a recall on the same parts. A year ago when i purchased the car there were faulty issues with the computer. Audi did replace this under warranty, but a month ago the computer would not come on several different times. Called the dealership told them it was on and off they said to bring in if it continues. Soon after the check engine light comes on, and now all of a sudden its a leak in the coolant pump allegedly. I repeatedly asked them if the ca had a leak when i first bought it only because the engine was giving off the burnt smell. They waited until the car was out of warranty to agree with me. There is a recall to fix the coolant pumps on the audi but they are wanting to charge me to repair mine. Right now the vehicle shut off on me tonight and the epc light is on. Car will not start, nor would the engine receive the gas when trying to accelerate. Only been driving the vehicle for a year, i should not have major issues with it as of now.

Parts: LANE DEPARTURELANE DEPARTUREFORWARD COLLISION AVOIDANCE
  • Date of Incident: Aug-25, 2020
  • Date complaint filed: 13:52 Feb-10, 2021

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 Audi A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Parts: SERVICE BRAKESPOWER TRAINENGINE
  • Date of Incident: Dec-17, 2020
  • Date complaint filed: 01:49 Dec-20, 2020

The brakes are grabby and with a gentle depression of the brake pedal the car comes to a sudden jerky stop. Usually happens from slowing down from 10mph to 0mph the transmission jerks hard when speed drops from 15mph the engine erroneously shows check engine light during normal driving. Cylinders show oil leakage repeatedly. This has become a repeat issue and have asked the dealer / service center to report this as a manufacturing issue

Parts: STRUCTURE
  • Date of Incident: Mar-15, 2020
  • Date complaint filed: 11:49 Nov-18, 2020

Problem#1 fuel door clip suddenly stopped closing, therefore i couldn? T fully close it. Problem #2 trunk latch stuck, therefore i have to get into the trunk using the rear seats, then releasing the latch from inside. All this happened within 1 year of financing the vehicle.

Parts: FUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Mar-06, 2020
  • Date complaint filed: 15:08 Nov-02, 2020

At slow speed and particularly when starting from stationary, such as stopped to wait to turn left, the car stalls for 2-3 seconds, suggesting that it isn't getting fuel. Once moving, the car runs fine. I have taken the car to the audi dealer twice. The problem remains. The car only has 14,800 miles on it. It's been happening since i bought the car in march, 2020.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Aug-10, 2020
  • Date complaint filed: 00:00 Sep-03, 2020

TL* THE CONTACT OWNS A 2017 Audi A6. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE, THE POWER STEERING, ABS, AND ETC WARNING LIGHTS ILLUMINATED. THE INSTRUMENT PANEL HOWEVER WAS INOPERABLE. A MESSAGE INDICATING THAT THE VEHICLE WAS UNSAFE TO DRIVE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AUDI OF RICHMOND LOCATED AT 15292 BROAD ST, HENRICO, VA 23233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER HAD BACKED UP INTO THE FIRE WALL AND DAMAGED THE COMPUTER SYSTEM. THE FAILURE WAS DUE TO THE PROXIMITY TO THE DRAINAGE PANEL AND THE FIRE WALL. THE CONTACT WAS INFORMED THAT THE COMPUTER IMAGE PROCESSING MODULE AND CAMERA MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000.

Parts: POWER TRAINENGINE
  • Date of Incident: Apr-09, 2019
  • Date complaint filed: 20:59 Aug-26, 2020

This vehicle suffers from a sometimes dangerous acceleration lag. The time it take between pressing the gas pedal and the time the car starts to move is excessive and in certain situations, dangerous. It's especially evident in conditions where you're trying to accelerate from a low rpm speed (slow traffic, "california" stop, etc) to join faster traffic or merge in. A perfect example is trying to go from a slow moving highway lane to a faster one. You pick your spot, then go for it. The car sits for 1-2 seconds... Then it goes. The first few times it happened it was dangerous. I have had to adjust my driving to make sure i do not end up in a situation where a standard throttle response would be required. Additional examples of circumstances where the lag can cause the driver to inadvertently enter into an unsafe situation: -turning left across traffic - in-town merge or lane change - turning right to join faster traffic

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-23, 2020
  • Date complaint filed: 13:05 Aug-20, 2020

Car has a lane keeping assistant which is aggressive. Car doesn't allow you to pass parked vehicle such as a ups delivery truck, pedestrians or bicyclists without trying to steer you back toward the object, vehicle or bicyclist you're trying to pass by pulling to the left toward center roadway lines. Almost struck a ups truck after car abruptly steered car back toward the stopped truck, also occured twice while passing bicyclists and once with a pedestrian. I also had trouble merging onto an interstate highway at high speed, signal lights did not override the llanekeeping assist and i literally had to fight with the steering wheel to enter the highway... Car finally crossed the lines at a point where i was running out of ramp. Car has been returned to dealership numerous time, found fault codes with cameras and car was reprogrammed. Problem is not resolved and very dangerous. Audi corporate unresponsive. I have manually disabled the system. Note: reported date below is the date the car would not merge onto i87 south in albany ny. Numerous other occurences over the last several month. Audi albany service department has numerous repair orders. Car is in audi corporate remedation as a lemon but no conclusion yet. Car should be investigated and recalled serious hazard to pedestrians and bicyclists.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-15, 2020
  • Date complaint filed: 13:45 Aug-12, 2020

I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOUR TIMES TO EXIT THE AUTO AND OCCASIONALLY HAVING TO KILL THE ENGINE TO EXIT. THIS IS NOT NORMAL. THREE WITNESSES FROM THE DEALERSHIP VERIFIED MY STRUGGLING TO EXIT MY AUTO WHILE IN PARK. I WAS TOLD THE 2019 A6S AND A8S HAVE THIS ISSUE AND THE A8 ON THE DEALERSHIP FLOOR IS WORSE THAN MINE. I CONTACTED AUDI CARE ADVOCATE LINE ON 27 JULY AND A CASE # WAS CREATED. SINCE THEN I HAVE CONTACTED SEVERAL TIMES WITH ABSOLUTELY NO RESPONSE. MY AUDI DEALERSHIP SAID NO AUDI CONTACT WAS MADE TO THEM, AS I WAS LED TO BELIEVE WOULD TAKE PLACE BY THE ADVOCATE. AS A 30+ YEAR HUGELY POSITIVE AUDI CUSTOMER WITH MY PRESENT A6 AS MY 11TH AUDI YOU CAN IMAGINE MY DISAPPOINTMENT IN AUDI'S LACK OF CONCERN AND LACK OF RESPONSE. I HAVE SINCE POSTED ON THE AUDI USA FACEBOOK AND WAS IMMEDIATELY ASKED TO PM THEM. I BELIEVE THE DRIVER DOOR HAS A "DESIGN FLAW" WHICH CAUSES AN ISSUE WITH THE NEED TO EXIT IN AN EMERGENCY. AUDI IS REFUSING TO TAKE RESPONSIBILITY AND HAS CLAIMED TO HAVE "DOCUMENTED" MY "SENTIMENTS AND FEEDBACK". AUDI CORPORATE IS IGNORING AND DISMISSING WHAT SEEMS TO BE A HORRIFIC NEW DESIGN FLAW. VERY SCARY!!

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-27, 2020
  • Date complaint filed: 14:46 Jul-28, 2020

The engine mounts are leaking and need to be replaced. Only 65k miles and car is 5 years old - garage kept.

Parts: POWER TRAINENGINE
  • Date of Incident: Jun-12, 2020
  • Date complaint filed: 00:00 Jun-19, 2020

At a stop light the engine will shut off completely requiring you to restart the car. This happens intermittently and happens when the auto on/off is on or off. Leads to dangerous situations when in city traffic or stopped at a red light on highway. Two trips to audi and there are no error codes on the engine to diagnose the issue. Makes for very nervous driving when every stop light may cause your car to stall. Most recent issue the car would re-start and immediately stall, and then started shaking violently. *tr

Parts: POWER TRAINFUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Dec-11, 2019
  • Date complaint filed: 15:05 Mar-25, 2020

When making a u-turn after completing the turn portion the car fails to accelerate. It is as if the vehicle can't figure out what it is supposed to do. The failure is for a short time but absolutely nothing happens when the accelerator is pushed then suddenly the vehicle again accelerates. This has happened to me 4 times in the past year. Discussed with dealer and was told that is "the nature of the car" and the service tech said it usually happened to him when turning in an intersection and he would "floor it" and the car would jump.

Parts: FUEL/PROPULSION SYSTEMENGINEELECTRICAL SYSTEM
  • Date of Incident: Jan-15, 2020
  • Date complaint filed: 22:55 Jan-15, 2020

I acquired this car (2. 0t) two nights ago and on three occasions (so far) the engine completely stalls when the car comes to a stop. Not the typical auto on/off feature function. I have to restart the ignition and put the car in drive again. Once, even in the middle of rush hour traffic. So far, the only consistent scenario is when i am on the second leg of a trip. For example, i get in the car at my office, drive to a store or daycare. Get back in the car, start up, drive a couple of miles and the car shuts down at a complete stop. Very unnerving on a brand new car with less than 200 miles on it. I've looked across the internet and it seems to be quite a widespread issue for vw and audi drivers of recent model cars. This is a safety concern and needs to be addressed.

Parts: SERVICE BRAKES
  • Date of Incident: Sep-02, 2019
  • Date complaint filed: 00:21 Dec-08, 2019

The vehicle vibrates heavily when the brakes are applied at highway speeds. No accident has occurred but is of great concern

Parts: STEERING
  • Date of Incident: Oct-30, 2019
  • Date complaint filed: 13:23 Nov-07, 2019

While driving at night there was a flash flood on a known flood road. After proceeding through what was maybe 6"-12" of water, vehicle's amber steering defective warning light appeared with the notification stating that the vehicle was safe to drive. The next day while driving, the amber steering defective light turned red with a notification stating not to drive the vehicle. Upon this happening, the vehicle lost all power steering, tpms fault, stabilization fault, and acc braking guard fault appeared. Thankfully, i was not driving to work that morning and was going less than 30mph rather than 70mph. Audi service advisor states that there isn't a way that this was caused due to water damage. I disagree. I believe water entered the steering module (even though this is supposed to be a sealed unit) and caused an electrical short to the module. Due to the fact that the service advisor relayed his supposed findings to the insurance adjuster. I am currently liable for the repairs on the vehicle.

Parts: ENGINE
  • Date of Incident: Sep-13, 2019
  • Date complaint filed: 18:42 Oct-15, 2019

I PURCHASED ANEW Audi A6 ON SEP 11, 2019. IN THE FIRST 2 WEEKS, FIVE DIFFERENT TIMES, THE "START STOP SYSTEM" FAILED TO WORK PROPERLY. I WOULD BE STOPPED AND WHEN I TRIED TO START AGAIN THE ENGINE WOULD DIE. IN ORDER TO START THE CAR BACK UP, I HAD TO PUT THE CAR IN PARK AND RESTART USING THE START BUTTON. THIS RESULTED IN AN UNSAFE CONDITION. THE FIRST TIME, I WAS ON A STEEP INCLINE AND THE CAR STARTED TO ROLL BACKWARDS. ANOTHER TIME A FIRE TRUCK WAS TRYING TO GET THROUGH ON A TWO LANE ROAD AND I COULD NOT GET THE CAR STARTED BACK UP TO PULL FURTHER OVER ON THE ROAD. THE CAR HAS BEEN TO SERVICE TWICE. THEY COULD NOT FIND THE PROBLEM. THE SERVICE DEPARTMENT KEPT AND DROVE THE CAR BUT THIS START STOP ISSUE DID NOT OCCUR AGAIN. I HAVE BEEN DRIVING THE CAR SOME FOR THE LAST TWO WEEKS AND HAVE NOT HAD THIS PROBLEM OCCUR AGAIN.

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