Audi S5 Complaints

Audi S5 Complaints
  • 14 Complaints
  • 2 Crashes
  • 0 Fires
  • 0 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 14 complaints for S5 models.

Recent Complaints

Parts: WHEELS
  • Date of Incident: Mar-19, 2021
  • Date complaint filed: 18:26 Mar-23, 2021

THE TIRE PRESSURE MONITORING SYSTEM (TPMS) DID NOT FUNCTION AS REQUIRED, AND PRESSURE WAS DANGEROUSLY LOW WHICH SIGNIFICANTLY DAMAGED THE TIRES OVER A VERY SHORT PERIOD OF TIME (2-6 WEEKS). I AM CONCERNED GOING FORWARD IF THE TPMS UTILIZED ON THE S5 DOES NOT FUNCTION AS SHOULD BE EXPECTED PER FEDERAL REGULATIONS. PER 49 CFR 571.138 WHEN PRESSURE OF 1 TIRE UP TO 4 TIRES IS < 25% BELOW COLD INFLATION PRESSURE, A LOW PRESSURE WARNING SHOULD ILLUMINATE AND REMAIN ILLUMINATED. THE TPMS SHOULD HAVE PROVIDED AN ALERT WHEN ONE OR MORE OF MY TIRES WAS AROUND 30 PSI, YET ALL GOT TO UNDER 24 PSI WITH NO WARNING. THE AUDI SERVICE ADVISOR EXPLAINED THAT THE TPMS UTILIZED ON THE S5 IS AN INDIRECT SYSTEM THAT DETECTS CHANGE IN SPEED/CIRCUMFERENCE FOR AN INDIVIDUAL TIRE THAT WOULD INDICATE LOWER PRESSURE, AND IT WILL NOT ALERT IF PRESSURE IN ALL 4 TIRES DECREASES SIMULTANEOUSLY. THIS IS A KNOWN ISSUE, YET AUDI INSISTS THERE IS NO PROBLEM WITH THE SYSTEM FUNCTIONING LIKE THIS. THE OEM TIRES ON THIS VEHICLE ARE VERY LOW PROFILE AND LARGE DECREASE IN PRESSURE IS NOT OBVIOUS FROM VISUAL INSPECTION. SIGNIFICANT PRESSURE REDUCTION OCCURRED MORE RAPIDLY WITH THIS VEHICLE THAN ANY SIMILAR VEHICLES I HAVE OWNED, SO A TPMS THAT CANNOT BE RELIED UPON IS A MAJOR SAFETY CONCERN.

Parts: STEERING
  • Date of Incident: Jan-29, 2021
  • Date complaint filed: 15:36 Feb-02, 2021

MY 2015 Audi S5 IS GETTING FAULTS ON THE STEERING AFTER DRIVING IN THE RAIN ONE NIGHT WHILE DRIVING A RED LIGHT TURN ON AND HAD LOSE ALL POWER STEERING AND WAS NEARLY UN-DRIVABLE. DESCRIPTION NHTSA RECALL NUMBER THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT (WHICH COULD ONLY OCCUR WITH VERY COLD AMBIENT TEMPERATURES). IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. 15V452

Parts: STEERINGELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Sep-04, 2020
  • Date complaint filed: 15:45 Nov-02, 2020

HELLO - MY 2016 Audi S5 COUPE WITH A MANUAL TRANSMISSION HAS HAD AN ELECTRONIC STEERING RACK ERROR FOR SOME TIME NOW. THE ISSUE AROSE AFTER DRIVING IN RAINY CONDITIONS (BUT NOT IN STANDING WATER). THE STEERING RACK IN MY CAR PROVIDES ELECTRONIC ASSISTANCE TO MY STEERING WHEEL MOVEMENTS WHILE DRIVING. THE CONTROL MODULE FOR THE STEERING RACK IS LOCATED ON THE BOTTOM CAR'S MOTOR WITH THREE ELECTRICAL PLUGS FOR POWER AND STEERING. THESE PLUGS ARE NOT WEATHER PROOF. AS A RESULT MY STEERING RACK HAS BEEN EXPERIENCING AN ISSUE AND AN ERROR IS PRESENT IN THE CAR'S ECU. A QUICK SEARCH ONLINE ABOUT THIS ISSUE SHOWS THE RACK IS WIDELY USED ACROSS MULTIPLE AUDI PLATFORMS AND HAS NOT BEEN RECALLED OR REMEDIED BY AUDI.

Parts: VISIBILITY/WIPERELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Dec-10, 2018
  • Date complaint filed: 00:00 May-13, 2020

The car's overall electronic reliability and safety are huge areas of concern. Rearview camera and sensors do not always work. Sometimes it will operate while car is in motion but it will black out which ultimately impairs the driver's ability to reverse and avoid any objects and pedestrians. This is potentially dangerous in high-foot traffic area like shopping mall. In addition, the car's lane assistance mechanism is not accurate at times and could have caused accidents several times. For example, the sensor sometimes will mis-detect the lanes and wrongly drift the car out of lanes, almost causing collision with oncoming cars or adjacent cars. Moreover, the audi sensor which detects object and brakes for the driver doesn't work too well. For instance, when making a left turn at an intersection, it will mis-calculate the oncoming traffic and will brake and stall the car in the middle of intersection. Also, the audi sensor wrongly detects the object around the car such as elevated sidewalk curbs or fire hydrants and it randomly auto-slam the brakes even while the car is moving at 30-40mph. The car was in the dealership repair shop at least 5 times to attempt to fix the issue. The dealership replaced the "mod box" twice, which seem to fix most of the sensor related issues but issues still arise and i am skeptical and afraid of driving this car. *tr

Parts: VISIBILITY/WIPER
  • Date of Incident: Dec-27, 2019
  • Date complaint filed: 13:09 Dec-30, 2019

During a drive on an interstate highway in tennessee on12/27/19, the sunroof suddenly exploded. Speed was approximately 75-80 mph on a cloudy day with the temperature in the low 60? S f. Without any prior indications, there was a loud boom. A section of the sunroof approx 18? In diameter separated from the window and blew backwards onto the road. Smaller shards of glass fell inward onto the sun shade inside the car.

Parts: UNKNOWN OR OTHERSERVICE BRAKES
  • Date of Incident: Jul-10, 2018
  • Date complaint filed: 20:10 Dec-14, 2019

I was driving on a big highway doing about 75mph and all of a sudden for no reason i get a big presense warning flash on my console, then a transmission error, then tire pressure error, then engine malfunction all in a row and my car just totally shuts off and i had to coast over onto the shoulder. I'm honestly just shocked i managed to get to the shoulder without being hit by someone. After i turned the car off and back on it seems to be okay other than the malfunction indicator lamp mil light is still on. This happened multiple times over several months, presense would accidently trigger and put my car in very compromising situations and almost caused a serious accident multiple times.

Parts: SEAT BELTSELECTRICAL SYSTEM
  • Date of Incident: Aug-28, 2019
  • Date complaint filed: 00:00 Aug-28, 2019

TL* THE CONTACT OWNS A 2018 Audi S5. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING CHIME CONTINUOUSLY SOUNDED EVEN WITH THE SEAT BELT ENGAGED AND IN USE. THE SEAT BELT WARNING INDICATOR ALSO REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT DROVE THE VEHICLE TO AUDI BIRMINGHAM MICHIGAN (34602 WOODWARD AVE, BIRMINGHAM, MI 48009, 248-645-5930) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 36,300.

Parts: POWER TRAINPARKING BRAKE
  • Date of Incident: Feb-19, 2019
  • Date complaint filed: 00:00 Apr-09, 2019

TL* THE CONTACT OWNS A 2018 Audi S5. THE CONTACT STATED THAT THE GEARBOX AND PARKING BRAKE RELEASED WHILE THE VEHICLE WAS IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AUDI GREENWICH (181 WEST PUTNAM AVENUE, GREENWICH, CT 06830, (203) 661-1800), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. *JS

Parts: ENGINE
  • Date of Incident: Dec-11, 2018
  • Date complaint filed: 11:29 Jan-03, 2019

Maximum oil light warning light, reduce oil level, since purchased. Gasoline getting into oil. Removed 9 quarts of gasoline saturated oil out of car. Audi says i need to drive car more. Audi recently replaced oil & filter and said to monitor. Drove car from dealership service, warning light came back on, checked engine with after market oil dip stick, stone smell of gas in oil. Vehicle towed back to dealership

Parts: UNKNOWN OR OTHER
  • Date of Incident: Aug-06, 2018
  • Date complaint filed: 00:00 Aug-27, 2018

Bang and olfisen system speakers rattles a lot at volume over 50 percent and sounds very distorted at louder volumes system only plays well at 50 percent and lower volume

Parts: UNKNOWN OR OTHER
  • Date of Incident: Nov-11, 2017
  • Date complaint filed: 18:04 Aug-14, 2018

MY S5 SPORTBACK'S TOP VIEW CAMERA DOES NOT WORK AS DESIGNED. IT REVERTS BACK TO "GRAPHIC" MODE EVERY TIME I START THE CAR. "GRAPHIC" MODE IS SIMPLY A BLACK SCREEN WITH A CARTOON CAR IN THE MIDDLE, AS OPPOSED TO THE ACTUAL "CAMERA" MODE THAT SHOWS YOU WHAT SURROUNDS YOUR VEHICLE. THIS IS A SAFETY-RELATED DEFECT DUE TO THE DISTRACTING NATURE OF THE UNPREDICTABILITY OF THE STATE OF THE BACKUP CAMERA, AS YOU HAVE TO GO THROUGH A SERIES OF BUTTON PRESSES TO GET THE CAMERA VIEW, WHICH MIGHT BE DANGEROUS IN A REAL-LIFE SETTING. THIS AFFECTS NEARLY EVERY AUDI WITH THIS OPTION SOLD IN THE 2018 MODEL YEAR. AUDI HAS ACKNOWLEDGED THIS SAFETY ISSUE BUT HAS REFUSED TO OFFER ANY SOLUTION FOR OVER A YEAR, AND HAS CONTINUED TO KNOWINGLY SELL THOUSANDS OF VEHICLES WITH THIS DEFECT.

Parts: VISIBILITY/WIPERUNKNOWN OR OTHER
  • Date of Incident: Aug-12, 2018
  • Date complaint filed: 13:41 Aug-12, 2018

MY CAR HAS A "TOP VIEW" REAR CAMERA SYSTEM TO AID IN REVERSING. THIS SYSTEM FAILS AND IS IN AN UNPREDICTABLE STATE ON THE SCREEN EVERY TIME I REVERSE, NOT SHOWING THE VIEW AROUND MY CAR. THIS IS DISTRACTING, AND LEADS TO PROBLEMS IN TRYING TO SWITCH MY TOP-VIEW CAMERA ON (IT REQUIRES A COMPLEX SERIES OF 8 BUTTON PRESSES WHILE IN REVERSE!) WHILE BACKING UP. I HAVE NEARLY HIT OBJECTS AND PEDESTRIANS DUE TO THIS SAFETY DEFECT, AND IT DIMINISHES MY ABILITY TO SAFELY OPERATE MY VEHICLE WHEN IT IS REVERSING. THIS SAME DEFECT AFFECTS ALL AUDI MODELS WITH THIS OPTION SOLD IN CY 2017 AND 2018 (INCLUDING A4, S4, A5, S5, Q5, AND Q7). I COMPLAINED ABOUT THIS SAFETY DEFECT TO MY DEALER ON SEPT 17, 2017. AUDI HAS ACKNOWLEDGED THIS DEFECT, AND CLAIMS IT HAS A FIX, BUT HAS REFUSED TO DISTRIBUTE THE FIX TO EXISTING VEHICLES FOR 6+ MONTHS. IN THE TIME IT HAS KNOWN ABOUT THIS ISSUE, AUDI MISREPRESENTED THE SAFETY FEATURES OF THEIR NEW VEHICLES SOLD IN THE US, AND CONTINUED TO SELL VEHICLES WITH THIS EXPENSIVE SAFETY OPTION KNOWING THAT THE SYSTEM DOES NOT WORK PROPERLY -- AND, IN FACT, IS SO DISTRACTING AS TO REDUCE SAFETY WHILE REVERSING INSTEAD OF ENHANCING IT.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Apr-09, 2018
  • Date complaint filed: 14:41 Apr-10, 2018

THE SUNROOF ON MY BRAND NEW 2018 Audi S5 EXPLODED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 50 MPH. THE PIECES OF GLASS FROM THE SUNROOF DAMAGED THE PAINT ON THE ROOF AND TRUNK-LID AS THEY BLEW BACK DURING THE INCIDENT.

Parts: UNKNOWN OR OTHERSTRUCTURE
  • Date of Incident: Jan-26, 2018
  • Date complaint filed: 22:57 Feb-05, 2018

Forward collision warning and mitigation system (pre sense city) did not work to prevent an accident where i rear ended a car that was stationary. No warning or action was taken by the car. Police report attached.

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